• Provider Compendium
    Oct. 08, 2025

    North American Life and Annuity (L&A) insurers are under increasing pressure to enhance user experiences, improve operational efficiencies, and future-proof their core systems. Across individual life and group life and benefits lines, carriers are investing in…
  • PEAK Matrix®
    June 05, 2025

    Increasing demand for integrated benefits platforms, rising employer expectations, and a heightened focus on operational efficiency are rapidly transforming the North American Life and Annuity (L&A) insurance industry. As insurers modernize their core legacy systems, cloud-native…
  • Provider Compendium
    Oct. 29, 2024

    The insurance industry is rapidly transforming, driven by technology advances, evolving customer expectations, and regulatory shifts. Life and Annuity (L&A) insurers are increasingly focusing on modernizing legacy systems to enhance operational efficiency and deliver seamless digital…
  • PEAK Matrix®
    July 31, 2024

    The Life and Annuity (L&A) insurance industry is rapidly transforming, driven by technology advances and evolving customer expectations. As insurers face challenges with legacy systems, regulatory changes, and market dynamics, IT service providers become crucial allies…
  • Provider Compendium
    Nov. 24, 2023

    The insurance industry has been relatively slow to adopt digital measures due to regulatory constraints and product complexities. However, carriers are actively embracing change to become risk mitigators. With an exponential rise in claims costs and…
  • PEAK Matrix®
    Oct. 20, 2023

    The insurance industry has been relatively slow in adopting digital measures due to regulatory constraints and product complexities. However, carriers are embracing the change to become risk mitigators. With the exponential rise in claims costs and…
  • PEAK Matrix®
    March 31, 2023

    Group life insurers are increasingly looking to modernize their core platforms to address limitations of their legacy core systems and drive transformation to future-proof their IT estates. They are looking for cloud-ready platforms to enable extensive…
  • Provider Compendium
    Jan. 10, 2023

    Customer expectation for an Amazon-like experience is driving Property and Casualty (P&C) insurers to reevaluate their digital transformation strategies. However, workflow complexities due to multiple intermediaries and legacy systems are resulting in high turnaround time, information…
  • Provider Compendium
    Jan. 06, 2023

    Life and Annuities (L&A) insurers are partnering with providers to improve their digital transformation journeys and meet customer expectations by enabling accelerated underwriting, improved sales and distribution, and faster new products’ launch. Moreover, macro challenges such…
  • Provider Compendium
    Dec. 20, 2022

    In the last few years, the Property and Casualty (P&C) insurance industry has faced numerous challenges due to the pandemic, regional geopolitical conflicts, and difficult macroeconomic conditions. Today, to maintain business resilience, improve profitability, and stay…
  • PEAK Matrix®
    Nov. 24, 2022

    Life and Annuities (L&A) insurers are partnering with providers to improve their digital transformation journeys and meet customer expectations by enabling accelerated underwriting, improved sales and distribution, and faster new products’ launch. Macro challenges such as…
  • PEAK Matrix®
    Nov. 17, 2022

    In the last few years, the Property and Casualty (P&C) insurance industry has experienced numerous challenges due to the pandemic, regional geopolitical conflicts, and strained macroeconomic conditions. Today, to stay ahead of the competition and maintain…
  • Provider Profiles
    Aug. 12, 2021

    The global services market is highly dynamic and evolving rapidly, a reality that is reflected in the shift in priorities from cost arbitrage to automation. Third-party vendors are continually assessing their market position and refining their…