Application and Digital Services (ADS) in Property & Casualty (P&C) Insurance PEAK Matrix® Assessment 2023

In the last few years, the Property and Casualty (P&C) insurance industry has experienced numerous challenges due to the pandemic, regional geopolitical conflicts, and strained macroeconomic conditions. Today, to stay ahead of the competition and maintain business resilience and profitability, insurance carriers are partnering with providers to modernize their existing technology landscape and support evolving talent needs. Recognizing this opportunity, providers are investing in talent skilling initiatives, efficient business solutions, improved delivery capabilities in geopolitically stable regions, and digital transformation strategies to address carriers’ evolving business needs.

In this report, we assess the capabilities of 21 Application and Digital Services (ADS) providers and feature them on Everest Group’s ADS in P&C Insurance PEAK Matrix^®. The study will enable buyers to choose the best-fit provider based on their sourcing considerations, while providers will be able to benchmark their performance against each other.