Webinar Deck: GCC Setups: Evolving Expectations, Engagement Models, and Commercial Strategy

The Global Capability Center (GCC) market is entering a new phase of growth, with over 300 GCC setups in offshore-nearshore regions in the past year, nearly half of which involve provider partnerships. Enterprises are making GCCs central to their insourcing strategies, with emerging market segments like mid-market firms and first-time adopters raising expectations for value, flexibility, and risk – pushing providers to compete with sharper solutions and adaptable models.
In this webinar, we unpacked the latest trends reshaping the provider-supported GCC setup landscape, the strategies enterprises and providers need to succeed, and the pitfalls to avoid.
We also took a closer look at what enterprises prioritize in GCC setup deals and how solution and pricing approaches in Build Operate Transfer (BOT) and Assisted Build Out (ABO) models can be structured for lasting success.