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  • Location Spotlight
    June 16, 2023

    Everest Group’s Location Spotlight reports provide a concise and insightful assessment of global services delivery locations, both established and emerging/next-wave, categorized by country and city. The reports serve as a valuable resource for global sourcing practitioners…
  • Press Release
    June 08, 2023

    ADP, Accenture, Teleperformance, Concentrix and Paychex take Top 5 spots among world’s largest third-party BPS providers. DALLAS, JUNE 8, 2023 — Everest Group today released the ninth annual edition of “The Everest Group BPS Top 50™,”…
  • In the News
    May 25, 2023

    Global Business Services (GBS) and Finance Shared Services (FSS) are large employers of accountants worldwide and provide an entry point into the accountancy profession and potentially rewarding careers in finance, accounting, and business services. According to Everest…
  • Thematic Report
    May 23, 2023

    As businesses expand their operations to different parts of the world, it is becoming increasingly important to communicate with customers in their native language. While English is widely recognized as the lingua franca of business, global…
  • Market Insights™
    May 16, 2023

  • In the News
    May 02, 2023

    Shares of Datamatics hit 20% upper circuit to a record high of Rs 414.20 in Tuesday’s intra-day trade amid heavy volumes. The company also reported strong earnings for the quarter ended March 2023 (Q4FY23). “The digital…
  • In the News
    April 24, 2023

    AWS has joined the generative AI march, recruiting third parties to host models on its cloud. Also, Bandwidth has released its Maestro platform, positioning it as the connectivity fabric that allows businesses to bridge the gap…
  • State of the Market
    April 11, 2023

    The Global Locations State of the Market Report 2023 interprets developments and trends related to global service locations, with the aim to design a best-fit locations portfolio strategy. The report is divided into three parts –…
  • In the News
    March 30, 2023

    For enterprises to realize the potential that real-time datasets can deliver, cloud tech stacks need more security with zero trust. Confidential computing is essential to securing data at rest, in transit, and in use. Compliance, privacy,…
  • Press Release
    March 29, 2023

    Everest Group also joins DTRA, offering members accessibility to pioneering research on clinical technology   DALLAS, March 29, 2023 —Everest Group today released its latest research report on Decentralized Clinical Trials, which documents a 38% increase…
  • Location Spotlight
    March 27, 2023

    Everest Group’s Location Spotlight reports offer a concise and insightful assessment of both established and emerging/next-wave global services delivery locations, categorized by country and city. The reports enable global sourcing practitioners and location strategy professionals to…
  • Thematic Report
    March 23, 2023

    Globalization has led businesses to expand their operations to different parts of the world. In this context, effective communication with customers in their native language has become increasingly important. Although English is widely regarded as the…
  • Event
    March 14, 2023

    In 2023, business leaders will need to carefully align their workforce strategies with evolving business needs and budgets. While no location offers all the required skills at the desired price points, there are a few markets…
  • Webinar Deck
    March 14, 2023

    In 2023, business leaders will need to carefully align their workforce strategies with evolving business needs and budgets. While no location offers all the required skills at the desired price points, there are a few markets…
  • Press Release
    Feb. 21, 2023

    Employers of Record (EORs) help enterprises hire and retain skilled talent in new countries or regions, use technology to provide a seamless experience to a globally distributed workforce.    DALLAS, February 21, 2023 — Everest Group…
  • Executive Briefs
    Jan. 27, 2023

    This Executive Brief is available only to Outsourcing Excellence members. For information on membership, please contact us In 2021 and 2022, the global services market experienced significant growth across geographies, driven by factors such as strong…
  • Press Release
    Jan. 10, 2023

    Everest Group says growth in CXM outsourcing will continue as enterprise seek to maximize customer retention in face of recessionary climate.   DALLAS, January 10, 2023 — Following pandemic shutdowns in 2020, the global outsourced customer…
  • Press Release
    Jan. 05, 2023

    Global leaders share their chief concerns and strategy adjustments for outsourcing in 2023 in Everest Group’s annual Key Issues survey.   DALLAS, January 5, 2023 — In the face of macroeconomic uncertainty, the majority of enterprises…
  • State of the Market
    Dec. 29, 2022

    The global services market grew significantly in 2021 and 2022 across geographies driven by factors such as strong post-pandemic recovery, increased demand for value-added and digital services, and higher enterprise offshoring/nearshoring. However, global macroeconomic conditions and…
  • Location Spotlight
    Dec. 07, 2022

    Everest Group’s Location Spotlight reports provide a crisp, insightful assessment of established and emerging/next-wave global services delivery locations by country and city. The reports help global sourcing practitioners or location strategy professionals stay ahead of competition…

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