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  • Webinar Deck
    July 27, 2021

    On July 27, Everest Group hosted a webinar titled, "HR Outsourcing’s Role in Winning the Talent War." As organizations recover and rebuild their businesses in the aftermath of the COVID-19 impact, HR leaders are at the…
  • PEAK Matrix®
    July 23, 2021

    North America continues to be not only the largest Recruitment Process Outsourcing (RPO) market globally, but also one of the most mature and intensely competitive RPO markets, with significant presence across all major global and regional…
  • Viewpoint
    July 19, 2021

    Over the last two decades, the Managed Service Provider (MSP) industry successfully evolved in terms of service portfolio and value proposition to effectively deliver on enterprises’ contingent workforce requirements. The COVID-19 pandemic threatened to disrupt this…
  • PEAK Matrix®
    July 06, 2021

    The Vendor Management System (VMS) market is growing at a strong rate, as an increasing number of enterprises realize that VMS is a useful technology solution for enterprises globally. It is experiencing widespread adoption across industries…
  • PEAK Matrix®
    July 06, 2021

    The global Contingent Workforce Management (CWM) market is experiencing rapid transformation, as buyers demand increasing services from service providers. In addition to employing traditional temporary labor, buyers are relying on third-party providers to manage additional labor…
  • PEAK Matrix®
    June 30, 2021

    The US contingent workforce (staffing) industry experienced a sustained growth momentum up to 2019. In 2020, the COVID-19 pandemic disrupted the industry, with the use of contingent staffing plummeting across the country. Despite the fall, service…
  • Location Spotlight
    June 24, 2021

    Everest Group’s Location Spotlight reports provide a crisp, insightful assessment of both established and emerging/next-wave global services delivery locations by country and city. The reports help global sourcing practitioners or location strategy professionals stay ahead of competition by helping…
  • Viewpoint
    June 23, 2021

    Randstad US and AMN Healthcare announced a formal strategic partnership in April 2020 with the aim to offer integrated talent solutions for the healthcare industry. The announcement came at the start of the COVID-19 pandemic, which…
  • Provider Compendium
    June 18, 2021

    Recruitment Process Outsourcing (RPO) – Service Provider Profile Compendium 2021 captures accurate, comprehensive, and fact-based snapshots of 24 RPO service providers. It offers a detailed profile of each RPO service provider, with a comprehensive picture of…
  • Viewpoint
    May 20, 2021

    The Recruitment Process Outsourcing (RPO) industry has successfully and continuously evolved, even in the times of COVID-19, in terms of service portfolio, value proposition, and business models. However, while the industry has adapted to Work From…
  • Viewpoint
    May 05, 2021

    As enterprises continue on their modernization and digital transformation journeys, talent will be key to helping them achieve the desired IT transformation. Enterprises should turn to specialized staffing providers to source next-generation IT talent. This research…
  • Viewpoint
    Feb. 26, 2021

    While Total Talent Acquisition (TTA) as a concept has been around for several years, it is seeing renewed interest from enterprises in the wake of the pandemic. In simple terms, TTA takes an integrated view of all…
  • Webinar Deck
    Feb. 18, 2021

    On February 18, Everest Group hosted a webinar titled, "How to Attain Value from the Next Generation of Business Process Services, BPS 4.0." Over the years, the global Business Process Services (BPS) / Business Process Outsourcing…
  • Thematic Report
    Feb. 03, 2021

    Like most industries around the world, BPS was hit hard by the COVID-19 crisis at the start of 2020. The industry’s initial response to the unprecedented disruption was marked by concerns around supply-side constraints impacting the…
  • Viewpoint
    Feb. 01, 2021

    Outplacement and career transition services is one of the few industries that has experienced increased activity during COVID-19 but has still gone unnoticed. Outplacement services help employees make the next career move as smoothly as possible…
  • Location Spotlight
    Dec. 15, 2020

    Everest Group’s Location Spotlight reports provide a crisp, insightful assessment of both established and emerging/next-wave global services delivery locations by country and city. The reports help global sourcing practitioners or location strategy professionals stay ahead of…
  • Thematic Report
    Nov. 03, 2020

    Digital technologies continue to dramatically reshape industries, and it is evident that the future of global services delivery is digital. Enterprises continue to invest extensively in Data and Analytics (D&A) services delivery to overhaul their existing…
  • Oct. 30, 2020

    The report is an excerpt of our full Navigating the Waves of a Global Pandemic: Recruitment Process Outsourcing (RPO) State of the Market Report 2020 report, available to RPOA members only. The unprecedented COVID-19 pandemic has…
  • State of the Market
    Oct. 28, 2020

    The unprecedented COVID-19 pandemic has affected multiple industries, including talent acquisition. The Contingent Workforce Management (CWM) outsourcing / Managed Service Provider (MSP) market witnessed decent growth in 2019 but we are currently witnessing a disruption in…
  • Thematic Report
    Oct. 27, 2020

    In recent years, engineering services has experienced steady growth across enterprise spend and global sourcing. Enterprises continue to invest in emerging technologies (such as AI, blockchain, nanotechnology, and 5G) and combine them with traditional engineering areas…

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