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  • PEAK Matrix®
    Feb. 17, 2022

    Healthcare is among the fastest changing and most dynamic of business sectors, making it vital for organizations in the field to constantly evolve and build on their foundational capabilities. The global pandemic has brought into the…
  • Provider Compendium
    Jan. 17, 2022

    Intelligent Automation (IA) in Healthcare – Service Provider Compendium provides accurate, comprehensive, and fact-based snapshots of 18 providers, including their scale of operations, solutions, and capabilities, along with Everest Group’s PEAK Matrix® service provider assessment. The…
  • State of the Market
    Dec. 24, 2021

    The Revenue cycle management (RCM) outsourcing market experienced stagnated growth, especially in Q2 and Q3 of 2020, on account of healthcare providers facing new challenges, adding to their legacy burden. Key issues such as reduction in…
  • Provider Compendium
    Dec. 06, 2021

    Increasingly, healthcare enterprises are supporting their growth strategies with data-driven decision-making to reduce costs, enhance operational efficiencies, deliver better member/patient engagement, and improve health outcomes. The pandemic has further accelerated analytics adoption, as enterprises race to…
  • Viewpoint
    Nov. 22, 2021

    Healthcare providers in the US incur the highest share of total expenditure (~25%) on administrative activities in comparison to their peers in other countries, and Revenue Cycle Management (RCM) activities account for a major proportion of…
  • PEAK Matrix®
    Nov. 18, 2021

    Challenges facing the healthcare sector have never been greater. Amid COVID-19, there is increased demand for services but not enough resources to pay for them. In this scenario, emerging technologies can help bridge the gap. Intelligent…
  • PEAK Matrix®
    Nov. 18, 2021

    Healthcare enterprises are supporting their growth strategies with data-driven decision-making to reduce costs, enhance operational efficiencies, deliver better member/patient engagement, and improve health outcomes. The pandemic has further accelerated the adoption of analytics, as enterprises rush…
  • State of the Market
    Sep. 24, 2021

    The life sciences industry is at an inflection point, with enterprises making several changes in their operating models to remain relevant in an ever-evolving business landscape. Enterprises are focused on improving R&D efficiencies, transitioning from blockbuster…
  • Provider Compendium
    Sep. 22, 2021

    Life Sciences (LS) Operations – Service Provider Compendium provides accurate, comprehensive, and fact-based snapshots of 31 service providers, including their scale of operations, technology solutions, and delivery locations, along with Everest Group’s PEAK Matrix&® service provider…
  • Blog
    Sep. 21, 2021

    As the pharma industry chases the development of new COVID-19 vaccines with the peril of virus mutations looming and cases across the globe surging, outsourcing service providers can play vital roles in helping fast-track this essential…
  • Provider Compendium
    Sep. 13, 2021

    Revenue Cycle Management (RCM) Operations – Service Provider Compendium provides accurate, comprehensive, and fact-based snapshots of 28 service providers, including their scale of operations, technology solutions, and delivery locations, along with Everest Group’s PEAK Matrix® service…
  • PEAK Matrix®
    July 28, 2021

    Revenue Cycle Management (RCM) continues to be a key focus area for healthcare providers, as is evident from the fact that administrative expenses account for nearly 20-25% of their total spend. Before COVID-19, healthcare providers were…
  • Viewpoint
    July 16, 2021

    This viewpoint examines the cloud transformation journey for healthcare enterprises to operate more efficiently and resiliently. With increasing interest in a connected healthcare ecosystem and enterprise digitalization following the pandemic, cloud transformation has gained substantial traction…
  • PEAK Matrix®
    June 28, 2021

    The life sciences industry has been severely impacted by the COVID-19 pandemic, with hundreds of clinical trials halted and most ongoing trials disrupted in one way or the other. In the wake of this disruption, enterprises…
  • Viewpoint
    June 24, 2021

    The Order Management and Fulfillment (OMF) process is a foundational part of the supply chain, impacting every process, from manufacturing to logistics to payment for goods and services procured/delivered. Yet, OMF is a cumbersome process consuming…
  • Viewpoint
    June 24, 2021

    The US spends close to US$3.8 trillion on healthcare, which is almost twice as much as what any other major world economy spends, due to the complexities and inefficiencies within the US healthcare system. While inefficiencies…
  • Provider Compendium
    April 30, 2021

    The Pharmacovigilance - Complaint Management Operations - Service Provider Compendium – provides accurate, comprehensive, and fact-based snapshots of 22 pharmacovigilance and complaint management service providers. It presents providers’ scale of operations, technology solutions, and delivery locations,…
  • Viewpoint
    March 26, 2021

    This viewpoint examines the digitization of the life sciences manufacturing value chain through the Industrial Internet of Things (IIoT). The life sciences industry is leveraging IIoT to deliver an interconnected asset ecosystem. IIoT platform vendors or…
  • Viewpoint
    March 26, 2021

    The disruption caused by the COVID-19 pandemic has not only weakened healthcare providers’ financial performance but also presented them with multiple pressing business and operational continuity challenges. While some hospitals have closed down due to a…
  • Viewpoint
    Jan. 14, 2021

    On January 6, 2021, UnitedHealth Group’s Optum acquired Tennessee-based healthcare technology company Change Healthcare for roughly US$13 billion (including about US$5 billion debt). Upon the deal’s completion in H2 2021, Change Healthcare will become a part…

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