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  • PEAK Matrix®
    Aug. 20, 2021

    Evolving customer demands and experience centricity are driving disruptive changes across the automotive engineering landscape. As the expectations around mobility are changing, so are some of the market dynamics, with newer trends such as a shift…
  • Location Spotlight
    Aug. 02, 2021

    Everest Group’s Location Spotlight reports provide a crisp, insightful assessment of both established and emerging/next-wave global services delivery locations by country and city. The reports help global sourcing practitioners or location strategy professionals stay ahead of…
  • Location Spotlight
    June 24, 2021

    Everest Group’s Location Spotlight reports provide a crisp, insightful assessment of both established and emerging/next-wave global services delivery locations by country and city. The reports help global sourcing practitioners or location strategy professionals stay ahead of competition by helping…
  • State of the Market
    May 10, 2021

    Industry 4.0 is the latest phase in industrial revolution and represents a technology-intensive transformation and convergence of cyber and physical systems. This transformation is characterized by the modern themes of interconnectivity, digitalization, and automation and is…
  • Provider Compendium
    May 07, 2021

    Software-driven innovation has helped evolve products, platforms, and processes across multiple domains. However, it has also created multiple challenges for enterprises in the form of: Developing robust and secure products Ensuring speed-to-market, differentiation, and user-experience-centricity Keeping…
  • PEAK Matrix®
    March 24, 2021

    Software-driven innovation has helped unlock new frontiers for products, platforms, and processes across multiple domains. However, it has also created multiple challenges for enterprises in the form of: Developing robust and secure products that are resilient…
  • Location Spotlight
    Dec. 15, 2020

    Everest Group’s Location Spotlight reports provide a crisp, insightful assessment of both established and emerging/next-wave global services delivery locations by country and city. The reports help global sourcing practitioners or location strategy professionals stay ahead of…
  • Thematic Report
    Nov. 03, 2020

    Digital technologies continue to dramatically reshape industries, and it is evident that the future of global services delivery is digital. Enterprises continue to invest extensively in Data and Analytics (D&A) services delivery to overhaul their existing…
  • Thematic Report
    Oct. 27, 2020

    In recent years, engineering services has experienced steady growth across enterprise spend and global sourcing. Enterprises continue to invest in emerging technologies (such as AI, blockchain, nanotechnology, and 5G) and combine them with traditional engineering areas…
  • PEAK Matrix®
    Sep. 30, 2020

    Industry 4.0 is the latest phase in the industrial revolution and a transformational leap in cyber and physical systems and their convergence. It is a technology-intensive transformation characterized by the emerging themes of interconnectivity, digitalization, and…
  • Viewpoint
    June 19, 2020

    5G is the next big leap in communications technology. It is set to advance the current age of wireless connectivity by ushering in monumental improvements in performance and efficiency, driving significant changes in the way a…
  • Location Spotlight
    June 12, 2020

    Everest Group’s Location Spotlight reports provide a crisp, insightful assessment of established and emerging/next-wave global services delivery locations by country and city. The reports help global sourcing practitioners or location strategy professionals stay ahead of competition…
  • Blog
    May 05, 2020

    To gain – and retain – competitive advantage, enterprises are increasingly tapping their Global Business Services (GBS) centers to build innovative, future-ready capabilities. But what are the characteristics of truly innovative GBS organizations? What sets a…
  • Pinnacle Model®
    March 31, 2020

    This report is available only to GICs & Shared Services members. For information on membership, please contact us Innovation is no longer a buzz word. Technological disruptions have made it more important than ever for organizations…
  • Blog
    March 13, 2020

    Over-the-top (OTT) streaming – or, simply, delivering media content directly over the internet – has redefined the media content consumption landscape. In 2019, the number of active global monthly OTT video subscribers surpassed 750 million, accounting…
  • Thematic Report
    Feb. 03, 2020

    The Global Services Market Pressing Issues are unique reports, based on annual surveys, that capture the pulse of the market on key aspects of global sourcing industry. Everest Group interviewed senior stakeholders across enterprises in November…
  • Blog
    Jan. 31, 2020

    At the very beginning of 2020, we launched our Pinnacle Model analysis focused on innovation in shared services centers (SSCs)…also referred to as Global In-house Centers (GICs). This ground-breaking research identifies the characteristics of Pinnacle GICs™…
  • Viewpoint
    Jan. 31, 2020

    A recent cluster of pneumonia cases first identified in Wuhan, the capital of China’s Hubei province, were caused by a novel coronavirus (nCoV). The virus has shown evidence of human-to-human transmission, and its transmission rate has…
  • Viewpoint
    Jan. 14, 2020

    On January 12, 2020, a small volcano (Taal), south of Metro Manila, spewed a massive plume of ash and steam, drowning dozens of towns and cities, including the main business district of Makati City, in ash…
  • Thematic Report
    Dec. 06, 2019

    In today’s world characterized by a constantly evolving technology landscape and rapidly changing customer needs, Engineering Research and Development (ER&D) has become a key contributor to an enterprise’s ability to differentiate itself and stay competitive in…

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