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  • Thematic Report
    Oct. 12, 2023

    As enterprises become more sustainability-driven, traditional approaches to measuring success, such as Key Performance Indicators (KPIs) and Service Level Agreements (SLAs), are no longer practical methods for determining objectives and measurable outcomes for pressing sustainability issues…
  • Thematic Report
    Oct. 12, 2023

    Everest Group's Impact Sourcing Specialists’ Directory is a comprehensive resource on impact sourcing specialists’ offerings and capabilities. It fosters awareness and connections for enterprises seeking to harness these specialists’ expertise in establishing inclusive talent practices and…
  • Thematic Report
    Oct. 04, 2023

    The concept of impact sourcing has experienced remarkable growth and acceptance across geographies. Service providers have recognized the potential of leveraging impact sourcing to simultaneously achieve business objectives and create positive social change. Through targeted hiring…
  • LinkedIn Live
    Sep. 28, 2023

    Rising regulatory pressures, a continuously evolving reporting ecosystem, and an increasing correlation between sustainability and brand perception in the market have caused enterprises to look to technology to automate environmental, social and governance (ESG) reporting, generate…
  • Provider Compendium
    Sep. 27, 2023

    Climate change has emerged as the defining challenge of our era, demanding immediate and unwavering attention. The far-reaching impact, from rising sea levels and extreme weather events to disruptions in ecosystems and health threats, emphasize the…
  • Event
    Sep. 18, 2023

    In-Person event CLINTON GLOBAL INITIATIVE | 2023 September 18-19, 2023 Everest Group's Eric Simonson, Managing Partner, and Rita N. Soni, Principal Analyst for Impact Sourcing and Sustainability, will attend the Clinton Global Initiative 2023 meeting on September…
  • Event
    Sep. 17, 2023

    conference Climate week nyc with capgemini September 17-24, 2023 Everest Group's Principal Analyst for Impact Sourcing and Sustainability, Rita N. Soni, will join a panel of industry experts at Climate Week in New York City in a…
  • Video
    Sep. 14, 2023

    When talking about sustainability, particularly inequity, there are many reasons to be pessimistic. The 2022 World Inequality Report by the World Inequality Lab reports that the richest 10% have more than half of all income and…
  • Event
    Aug. 23, 2023

    Supplier diversity has evolved into a global strategic business imperative that can drive innovation and yield meaningful impact. Supplier diversity programs can positively influence outsourced services spend, and long-term success in the sourcing ecosystem in general,…
  • LinkedIn Live
    Aug. 10, 2023

    Watch this LinkedIn Live session as our team of locations experts explore Egypt as a potential global services delivery destination. They are joined by on-the-ground experts in Egypt from _VOIS and PepsiCo, offering their firsthand experiences…
  • PEAK Matrix®
    July 31, 2023

    Climate change is the paramount problem of the decade, demanding urgent attention and action. Communities worldwide feel the consequences such as rising sea levels, extreme weather events, ecological disruptions, and health risks. This underscores the need…
  • LinkedIn Live
    June 08, 2023

    Organizations’ methods of tracking performance metrics of impact workers vary across the board. Impact measurement can be a powerful tool to inform program creation, assess effectiveness, and drive decision-making. But when it comes to the measurement…
  • Event
    May 24, 2023

    In this forum, Rita will explore one of the key aspects of impact sourcing – impact measurement – and the need to track metrics effectively for strong business case creation. Organizations’ methods of tracking performance metrics…
  • Market Insights™
    May 19, 2023

  • Market Insights™
    May 19, 2023

  • Market Insights™
    May 19, 2023

  • Event
    May 15, 2023

    May 25, 2023 9:00 AM PT | 12 PM ET Talent, be it in-house or with your sourcing partners, has become complex in 2023. Global services, especially, are always on the lookout for talent sources that…
  • State of the Market
    May 08, 2023

    Enterprises worldwide have started recognizing the importance of sustainability as a value driver and are adopting a triple bottom-line approach, which focuses on people, the planet, and profit, to realize their business goals. Technology is fast…
  • Viewpoint
    April 25, 2023

    Impact sourcing is the business practice of intentionally hiring and providing career development opportunities to people from marginalized communities. Impact workers belong to economically disadvantaged, socially marginalized, under/unemployed groups, and/or those who are characterized by other…
  • LinkedIn Live
    March 16, 2023

    Impact sourcing is an ethical outsourcing practice that intentionally focuses on maximizing societal and business outcomes ♻️. Over the years, we've witnessed growth in impact sourcing globally, specifically in customer experience management (CXM) by both traditional…

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