• April 16, 2025

    BFSI enterprises are no longer looking at siloed service domains. Instead, they're demanding end-to-end ownership of business processes. In this video, Srawesh Subba, Practice Director, and Sakshi Maurya, Senior Analyst, focus on this evolving trend, spotlighting…
  • April 07, 2025

    Consumer Demands
  • April 07, 2025

    Digital Identity View the full report
  • April 07, 2025

    Market View View the full report
  • Thematic Report
    April 07, 2025

    LATAM is a strong nearshore option for global service delivery, offering proximity to North America, a skilled bilingual workforce, and cost benefits. Companies seeking operational efficiency and geographic diversification through nearshoring turn to this region. LATAM’s…
  • Risk Watch View the full report
  • State of the Market
    March 25, 2025

    Risk Watch 2025: Preparing for Business and Operational Uncertainties is our flagship Locations State of the Market report. It interprets developments and trends related to global service locations to help businesses design a location portfolio strategy.…
  • Location Spotlight
    March 24, 2025

    Everest Group’s Location Spotlight reports provide a crisp, insightful assessment of established and emerging/next-wave global services delivery locations by country and city. The reports help global sourcing practitioners or location strategy professionals stay ahead of the…
  • Location Spotlight
    March 21, 2025

    Everest Group’s Location Spotlight reports provide a crisp, insightful assessment of established and emerging/next-wave global services delivery locations by country and city. The reports help global sourcing practitioners or location strategy professionals stay ahead of the…
  • Location Spotlight
    March 17, 2025

    Everest Group’s Location Spotlight reports provide a crisp, insightful assessment of established and emerging/next-wave global services delivery locations by country and city. The reports help global sourcing practitioners or location strategy professionals stay ahead of the…
  • Provider Compendium
    March 12, 2025

    The lending operations market has faced considerable disruptions in recent years due to high interest rates and other macroeconomic factors, leading to reduced consumer activity. In response, providers are innovating to meet local market demands and…
  • March 07, 2025

    Sourcing Characteristics
  • Thematic Report
    March 07, 2025

    The BFSI industry is undergoing rapid digital transformation, increasing the need for secure, seamless, and compliant digital identity solutions. Financial institutions must navigate an evolving regulatory landscape, counter sophisticated fraud tactics, and enhance customer trust, making…
  • March 03, 2025

    Talent
  • March 03, 2025

    Europe
  • Talent
  • Location Spotlight
    Feb. 14, 2025

    Everest Group’s Location Spotlight reports provide a crisp, insightful assessment of established and emerging/next-wave global services delivery locations by country and city. The reports help global sourcing practitioners or location strategy professionals stay ahead of the…
  • Blog
    Jan. 15, 2025

    As we step into 2025, the question remains, what’s next for the Banking and Financial Services (BFS) sector? There are shoots of growth and innovation, however the sector remains cautiously optimistic, as our team have discussed…
  • Thematic Report
    Dec. 24, 2024

    Everest Group’s Service Provider Compass™ reports offer multiparameter insights into providers’ presence, scale, and prominence for leading service providers in specific delivery locations. This report series integrates primary and secondary research data, focusing on the scale…
  • Location Spotlight
    Dec. 13, 2024

    Everest Group’s Location Spotlight reports provide a crisp, insightful assessment of established and emerging/next-wave global services delivery locations by country and city. The reports help global sourcing practitioners or location strategy professionals stay ahead of competition…

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