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Paritosh Doshi Emma Handler Deborah Kops Ashish Sehdev

Blog
May 02, 2024

Deborah Kops

Executive Advisor

Respect the DNA

Not too long ago, I was chatting with one of my Global Business Services (GBS) leader friends who was talking about filling a critical GBS vacancy with an internal, non-GBS native. We pondered whether that was…
Blog
April 05, 2024

Deborah Kops

Executive Advisor

Another One Bites the Dust: Why GBS Organizations Are Pulled Apart

“And another one gone, and another one gone;” the lyrics of Queen’s song have never seemed so apt when it comes to the current state of play in global business services. The rumor mill is abuzz—while…
LinkedIn Live
April 03, 2024

Vishal Gupta

Partner

Ashish Sehdev

Vice President, Asia Pacific Sales

Ketan Singh

Gen AI Unhyped: Where is it Working and How to Plan for Success

While generative AI (gen AI) seems to be the predominant theme of the time, there is still a lack of clarity regarding where the technology works best and where the primary developments are occurring. Watch this…
Blog
Feb. 06, 2024

Deborah Kops

Executive Advisor

Going Gig? Not Like Eating a Piece of Cake

You’ve left or retired from your glorious career at a consultancy or in an enterprise. You’ve made the assumption that the world—or at least big, important companies—will beat a path to your door, offering you all…
Blog
Jan. 31, 2024

Deborah Kops

Executive Advisor

Lipstick Doesn’t Look Good on Pigs

The global services industry adores shiny new toys. Every few years, the industry gloms onto something fashionable and pretty under the belief that if we have one of those, our GBS organization will be most admired.…
Blog
Jan. 11, 2024

Deborah Kops

Executive Advisor

Is 2024 a Year of GBS Reckoning?

From any vantage point, COVID was good to the global business services (GBS) model. For the first time in its short history, the model was tested, and it passed with flying colors. Show the enterprise how…
Market Insights™
Dec. 12, 2023

Rohitashwa Aggarwal

Partner

Shivi Pandey

Practice Director

Deborah Kops

Executive Advisor

Offshore and Nearshore Locations Are Clear Go-to Destinations for GBS Center Setups in CPG-Retail Organizations | Market Insights™
Market Insights™
Dec. 12, 2023

Rohitashwa Aggarwal

Partner

Shivi Pandey

Practice Director

Deborah Kops

Executive Advisor

Navigating the GBS Course in CPG-retail-Key Challenges Today and Priorities for the Future | Market Insights™
Market Insights™
Dec. 12, 2023

Rohitashwa Aggarwal

Partner

Shivi Pandey

Practice Director

Deborah Kops

Executive Advisor

The Bloom is off Outsourcing-Insourcing is Increasingly a Strategy | Market Insights™
In the News
Dec. 06, 2023

Ashish Sehdev

Vice President, Asia Pacific Sales

Thanks to Gen AI, No One’s Job Will Be the Same Anymore | In the News

From enterprises to government agencies to the white-collar worker, no one will be spared the disruption that AI, and generative AI in particular, is ushering in. Ashish Sehdev, a Vice President at Everest Group, says there…
In the News
Dec. 04, 2023

Deborah Kops

Executive Advisor

Still Elusive but within Reach? Effective GBS Business Relationship Management | In the News

In one of the articles by Deborah Kops, she talks about how GBS organizations have woken up to the reality that it’s not what you deliver, it’s how your stakeholders feel about what you are delivering.…
Event
Nov. 29, 2023

Rohitashwa Aggarwal

Partner

Deborah Kops

Executive Advisor

Jimit Arora

Chief Executive Officer

CPG GBS Leadership Exchange: Journey to the Future of GBS | CPG GBS Leadership Community Event

Over the years, GBS organizations in the consumer packaged goods (CPG) industry have risen as a competitive differentiator for their global enterprises. From supporting a wide array of service segments to housing critical capabilities, the GBS…
Event
Nov. 23, 2023

Ashish Sehdev

Vice President, Asia Pacific Sales

Ashutosh Dhoot

Practice Director

Bhanushee Malhotra

Vice President

Mihir Sinha

Practice Director

Forward-looking Sourcing for 2024: Outsourcing, Location, and Pricing Strategies in APAC | Webinar

Following a muted 2023, business leaders in the Asia-Pacific (APAC) region are cautiously optimistic about 2024. Within the current APAC sourcing market, as buyers prepare for the coming year, they are actively leveraging inventive commercial models,…
Webinar Deck
Nov. 23, 2023

Ashish Sehdev

Vice President, Asia Pacific Sales

Ashutosh Dhoot

Practice Director

Bhanushee Malhotra

Vice President

Mihir Sinha

Practice Director

Webinar Deck: Forward-looking Sourcing for 2024: Outsourcing, Location, and Pricing Strategies in APAC

Following a muted 2023, business leaders in the Asia-Pacific (APAC) region are cautiously optimistic about 2024. Within the current APAC sourcing market, as buyers prepare for the coming year, they are actively leveraging inventive commercial models,…
Thematic Report
Nov. 15, 2023

Ishita Parekh

Senior Analyst

Deborah Kops

Executive Advisor

Rohitashwa Aggarwal

Partner

Shivi Pandey

Practice Director

The Global Business Services (GBS) Landscape in the Consumer Packaged Goods (CPG) / Retail Industry

In the fast-paced and competitive Consumer Packaged Goods (CPG) and retail industry, organizations face numerous challenges stemming from evolving consumer preferences, dynamic supply chains, and the constant need to optimize costs. Global Business Services (GBS) is…
Thematic Report
Nov. 15, 2023

Ishita Parekh

Senior Analyst

Rohitashwa Aggarwal

Partner

Shivi Pandey

Practice Director

Deborah Kops

Executive Advisor

The Global Business Services (GBS) Landscape in the Consumer Packaged Goods (CPG) / Retail Industry | Databook

The Consumer Packaged Goods (CPG) and retail industry is highly competitive and rapidly changing. Organizations face challenges from evolving consumer preferences, dynamic supply chains, and cost pressures. Global Business Services (GBS) is becoming essential for these…
Blog
Nov. 10, 2023

Deborah Kops

Executive Advisor

The Talent Market’s Tight but the Candidate’s Not Right

I’ve never seen such a mismatch of supply and demand in the shared services space. While new enterprises are adopting the model at what seems to be an unprecedented pace post-COVID, at the same time, there…
LinkedIn Live
Nov. 01, 2023

Rohitashwa Aggarwal

Partner

Shivi Pandey

Practice Director

Deborah Kops

Executive Advisor

Puneet Uppal

Suzanne Brauer

The CPG and Retail GBS Market: Priorities, Opportunities, and Challenges | LinkedIn Live

As the consumer packaged goods (CPG) and retail industry grapples with multiple challenges – economic slowdown, technology transformation, supply chain disruptions, and talent shortages – global business services (GBS) organizations have emerged as pivotal players in…
LinkedIn Live
Oct. 19, 2023

Eric Simonson

Managing Partner

Deborah Kops

Executive Advisor

Gaurav Gupta

The Road to GBS/GCC Leadership: Perspectives from Executive Search | LinkedIn Live

There is an unprecedented transformation occurring in Global Business Services (GBS) / Global Capability Center (GCC) leadership across the industry. The qualities that define the GBS/GCC leadership role and the path to promotion have become increasingly…
Market Insights™
Oct. 12, 2023

Rohitashwa Aggarwal

Partner

Anish Agarwal

Vice President

Deborah Kops

Executive Advisor

Shivani Singh

Senior Analyst

The GBS Model Continues to Grow, Mature, and Unlock New Levers of Value Creation | Market Insights™

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Paritosh Doshi

Ashish Sehdev

Deborah Kops

Emma Handler

Respect the DNA

Another One Bites the Dust: Why GBS Organizations Are Pulled Apart

Gen AI Unhyped: Where is it Working and How to Plan for Success

Going Gig? Not Like Eating a Piece of Cake

Lipstick Doesn’t Look Good on Pigs

Is 2024 a Year of GBS Reckoning?

Offshore and Nearshore Locations Are Clear Go-to Destinations for GBS Center Setups in CPG-Retail Organizations | Market Insights™

Navigating the GBS Course in CPG-retail-Key Challenges Today and Priorities for the Future | Market Insights™

The Bloom is off Outsourcing-Insourcing is Increasingly a Strategy | Market Insights™

Thanks to Gen AI, No One’s Job Will Be the Same Anymore | In the News

Still Elusive but within Reach? Effective GBS Business Relationship Management | In the News

CPG GBS Leadership Exchange: Journey to the Future of GBS | CPG GBS Leadership Community Event

Forward-looking Sourcing for 2024: Outsourcing, Location, and Pricing Strategies in APAC | Webinar

Webinar Deck: Forward-looking Sourcing for 2024: Outsourcing, Location, and Pricing Strategies in APAC

The Global Business Services (GBS) Landscape in the Consumer Packaged Goods (CPG) / Retail Industry

The Global Business Services (GBS) Landscape in the Consumer Packaged Goods (CPG) / Retail Industry | Databook

The Talent Market’s Tight but the Candidate’s Not Right

The CPG and Retail GBS Market: Priorities, Opportunities, and Challenges | LinkedIn Live

The Road to GBS/GCC Leadership: Perspectives from Executive Search | LinkedIn Live

The GBS Model Continues to Grow, Mature, and Unlock New Levers of Value Creation | Market Insights™

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