• June 10, 2025

    Portugal has long stood out as a talent -rich and cost-effective destination for Global Business Services (GBS), Information Technology (IT), Business Process Outsourcing (BPO), and Customer Experience (CX) delivery. However, the country’s evolving labor landscape, shaped…
  • Blog
    June 04, 2025

    Snowflake’s recent acquisition of Crunchy Data marks a strategic move in the evolving enterprise Artificial Intelligence (AI) landscape. Announced on 1st June 2025, the $250 million deal brings the leading open-source PostgreSQL provider into Snowflake’s fold,…
  • Blog
    May 30, 2025

    Why is Salesforce betting on Informatica – and why now? On May 27, 2025, Salesforce announced a US$8 billion all-cash acquisition of Informatica, a company recognized for its expertise in data integration, metadata management, and master…
  • Viewpoint
    May 30, 2025

    Enterprises are significantly investing in data and AI, yet many are struggling to achieve meaningful returns. The underlying issue in most cases is a weak or fragmented data foundation. Addressing this challenge requires first understanding what…
  • Location Spotlight
    May 28, 2025

    Everest Group’s Location Spotlight reports provide a crisp, insightful assessment of established and emerging/next-wave global services delivery locations by country and city. The reports help global sourcing practitioners or location strategy professionals stay ahead of the…
  • LinkedIn Live
    May 14, 2025

    As the healthcare landscape continued to evolve, the payment integrity market experienced a dynamic transformation. ️ In this thought-provoking LinkedIn Live session, we explored the shifting dynamics of payment integrity —from the growing preference for pre-payment…
  • May 06, 2025

    LATAM View the full report
  • May 06, 2025

    LATAM View the full report
  • May 02, 2025

    In this discussion, Everest Group’s Suseel Menon and Mansi Gupta unpack the key pillars of strong data governance, including discoverability, accessibility, security, and quality. They explain how enterprises are evolving their governance strategies to prepare for…
  • May 02, 2025

    In this conversation, Everest Group’s Suseel Menon and Mansi Gupta explore the increasing importance of data governance. They discuss how enterprises are moving beyond compliance-driven efforts to focus on securing, managing, and maximizing the value of…
  • Viewpoint
    April 30, 2025

    In today’s rapidly evolving digital landscape, vector databases are emerging as a key enabler for enterprises looking to harness the potential of unstructured data, particularly in the realm of agentic AI. As organizations generate vast amounts…
  • April 29, 2025

    As Generative AI (gen AI) becomes a strategic priority, enterprises are racing to harness the power of Large Language Models (LLMs) for tasks like content creation, search, and automation. However, while LLMs are impressive, they’re not without…
  • Viewpoint
    April 29, 2025

    On April 22, 2025, tensions between India and Pakistan escalated sharply after a terrorist attack in Pahalgam, Jammu and Kashmir, that killed 26 civilians. India accused Pakistan of supporting terrorism over the years, while Pakistan denied…
  • Blog
    April 23, 2025

    Over the past decade, organizations have made significant investments in managing their data. But despite the advanced tools and technology, many continue to face the same core issue, fragmented systems and siloed information. Let’s take customer…
  • Event
    April 22, 2025

    In the current outsourcing climate, offshoring has seen a significant uptick and sourcing and vendor management leaders are speedily changing their strategies for global location selection. Designing an optimal locations mix is critical today to balance…
  • Webinar Deck
    April 22, 2025

    In the current outsourcing climate, offshoring has seen a significant uptick and sourcing and vendor management leaders are speedily changing their strategies for global location selection. Designing an optimal locations mix is critical today to balance…
  • Thematic Report
    April 07, 2025

    LATAM is a strong nearshore option for global service delivery, offering proximity to North America, a skilled bilingual workforce, and cost benefits. Companies seeking operational efficiency and geographic diversification through nearshoring turn to this region. LATAM’s…
  • Risk Watch View the full report
  • State of the Market
    March 25, 2025

    Risk Watch 2025: Preparing for Business and Operational Uncertainties is our flagship Locations State of the Market report. It interprets developments and trends related to global service locations to help businesses design a location portfolio strategy.…
  • Location Spotlight
    March 24, 2025

    Everest Group’s Location Spotlight reports provide a crisp, insightful assessment of established and emerging/next-wave global services delivery locations by country and city. The reports help global sourcing practitioners or location strategy professionals stay ahead of the…

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