Showing 109 results
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Accelerator Dec. 03, 2019
Procurement and Vendor Management Organization Models
The way a function is organized impacts how effective it is at delivering against established priorities and fulfilling the role the company expects from it. In this report, we examine organization models for procurement and vendor… -
Accelerator Oct. 07, 2019
Assessing the Ability of GICs to Deploy a Utility-based Delivery Model
This report is available only to GICs & Shared Services members. For information on membership, please contact us A utility is a form of delivery model wherein common, centralized teams are responsible for handling certain functions… -
April 25, 2019
NASSCOM's 9th GCC Conclave 2019 — April 25-26 | Event
Everest Group is proud to once again be named the Strategic Partner of NASSCOM's 9th annual Global Capability Centers Conclave, held in Bangalore on April 25 and 26, 2019. Everest Group leaders H. Karthik and Eric… -
Webinar Deck Feb. 26, 2019
Webinar Deck: 2018 Year in Review & 5 Most Important Global Services Trends in 2019
On February 26, Everest Group hosted a 60-minute webinar titled, “The 5 Most Important Global Services Trends For 2019.” The global sourcing market seems to be increasingly dynamic these days, driven in no small part by… -
Accelerator Sep. 28, 2018
RFP Template and Evaluation Toolkit
RFP Template and Evaluation Toolkit is available only to Strategic Outsourcing & Vendor Management members. For information on membership, please contact us This RFP evaluation toolkit is designed to help sourcing and category managers prepare an… -
June 06, 2018
9th Annual ABSL Conference — June 6 - 8 | Event
Everest Group leaders will once again present at the 9th Annual ABSL conference held in Poland on June 6-8. Industry experts H. Karthik and Eric Simonson will participate in key sessions at the event. The theme… -
Webinar Deck Feb. 19, 2018
Webinar Deck: Q1 2018 Market Vista™ Briefing: 2017 Year in Review & Predictions for 2018
Many of us want to put 2017 quickly behind us – but let’s not move forward too hastily. For the global services industry, the year brought positive changes that are worth reviewing. Most interestingly, as an… -
Blog Feb. 09, 2018
Is Amazon’s HQ2 Strategy Viable? | Sherpas in Blue Shirts
Unique, bold, unprecedented…those are just some of the words that describe Amazon’s announcement to establish a second headquarters in North America, with an end-state over the course of 10-15 years of 50,000 employees with an average… -
In the News Jan. 25, 2018
‘Unprecedented’ Hiring Could Make The Amazon HQ2 Shortlist Much Shorter | In the News
Amazon’s HQ2 bidding process has advanced to a shortlist of 20 locations. That narrowing field has some questioning how feasible creating a 50,000-person office from scratch will be for smaller contenders not known for their tech base. “When this first came out,… -
Webinar Dec. 14, 2017
Don’t Be an RPA Loser – Making the Most of Your RPA Deployments | Virtual Roundtable
Thursday, December 14, 2017 | 11:00 a.m. - 12:30 p.m. ET Register for the Virtual Roundtable Robotic Process Automation (RPA) offers great potential for efficiency and yet many organizations fail to move beyond a simple Proof… -
Thematic Report Dec. 01, 2017
Practitioner Perspectives - A CEO Conversation: How Digital Transformation Created a Future-Proof Platform and Accelerated Growth
We recently had an opportunity to catch up with Gautam Thakkar, CEO of SE2. Gautam has an interesting collection of experiences that provide insights on leveraging outsourcing to achieve differentiated value. He started his career as… -
Blog Nov. 20, 2017
Clues into Amazon’s HQ2: What Does the Vancouver Announcement Tell Us? | Sherpas in Blue Shirts
In early November, Amazon announced that it will expand its presence in Vancouver from 1,000 jobs to 2,000 jobs by 2020. Although this did not receive nearly the same attention as Amazon’s request for proposals for… -
In the News Nov. 09, 2017
BPO firms eye reskilling as AI may lead to job loss | In the News
Reskilling employees rather than external hiring is a priority for organizations as new technology, especially artificial intelligence (AI), now demands new skills in information-technology and business-process management (IT-BPM) services. This view is backed by research from Everest Group,… -
Nov. 07, 2017
International IT-BPM Summit — November 7 | Event
Research Managing Partner Eric Simonson will be a key speaker at this year's International IT-BPM Summit hosted in the Philippines. Eric will present and lead a panel discussion on the evolution of the future of work… -
In the News Oct. 19, 2017
Amazon HQ2 Will Likely Be One of These Six Cities | In the News
The deadline for cities to apply to become Amazon’s second headquarters (or HQ2) is Thursday. While proposals have come from all over the map, it is unlikely that any metro area with fewer than 4 million… -
Viewpoint Oct. 17, 2017
Is Amazon’s HQ2 Strategy Viable? Our Take
On September 7, Amazon announced its intent to establish a second headquarters in North America – one that it states will be an equal to Seattle and that it expects to employ up to 50,000. It… -
Viewpoint Sep. 26, 2017
EU GDPR: Is There a Silver Lining to the Disruption?
In April 2016, the European Parliament adopted the European Union General Data Protection Regulation (GDPR, officially EU 2016/679), which will come into effect in May 2018. The regulation replaces the 1995 EU Data Protection Directive (DPD)… -
Webinar Deck Aug. 21, 2017
Webinar Deck: Is the New World [Dis]Order Driving U.S. Domestic Sourcing? Plus Market Vista™ 2Q17 Update
As most of us know first hand, the global services industry is in the midst of interesting times. Disruptions, such as digital technologies, regulatory changes, and geo-political dynamics are challenging the way services are delivered as… -
Viewpoint June 23, 2017
Betting Big: Amazon Leveraging Digital to Transform the Grocery Industry
On June 16, Amazon announced its intention to acquire Whole Foods for US$13.7 billion, signaling not only a commitment to expanding its retail ambitions, but also its belief in leveraging digital to transform business models. Given… -
Blog April 01, 2017
Breaking News: Everest Group’s Alternative Facts Research to Guide Global Sourcing Executives’ Next Moves | Sherpas in Blue Shirts
As disclosed in a pre-dawn Tweet this morning by President Trump, Everest Group has launched a new, alternative facts-based research service line. The goal of the “AlternaFacts” research team is to arm global sourcing executives with…
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