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  • Video
    Jan. 08, 2024

    In this video, Everest Group’s Abhilasha Sharma, Senior Analyst, and Srawesh Subba, Senior Analyst, discuss how enterprises can fight fraud by optimizing operations and how technology will play a significant role in functions such as automation…
  • Video
    Jan. 05, 2024

    In this video, Everest Group’s Abhilasha Sharma, Senior Analyst, and Srawesh Subba, Senior Analyst, discuss the different ways enterprises are approaching corporate fraud prevention today, including in-house methods, leveraging GCCs, and third-party outsourcing. They also touch…
  • In the News
    Dec. 06, 2023

    From enterprises to government agencies to the white-collar worker, no one will be spared the disruption that AI, and generative AI in particular, is ushering in. Ashish Sehdev, a Vice President at Everest Group, says there…
  • Blog
    Nov. 27, 2023

    Deciding betweenServiceNow’s dedicated and shared instances can be challenging for organizations. By comparing the options against seven key parameters ranging from organizational size and business process complexity to the cost of ownership and customization options, enterprises…
  • Video
    Nov. 26, 2023

    Watch Srawesh Subba, Senior Analyst, and Abhilasha Sharma, Senior Analyst, in this second video in the fraud video series. In this video, we discuss new-age fraud and pain points in combating fraud. There are new types…
  • Event
    Nov. 23, 2023

    Following a muted 2023, business leaders in the Asia-Pacific (APAC) region are cautiously optimistic about 2024. Within the current APAC sourcing market, as buyers prepare for the coming year, they are actively leveraging inventive commercial models,…
  • Webinar Deck
    Nov. 23, 2023

    Following a muted 2023, business leaders in the Asia-Pacific (APAC) region are cautiously optimistic about 2024. Within the current APAC sourcing market, as buyers prepare for the coming year, they are actively leveraging inventive commercial models,…
  • Video
    Nov. 17, 2023

    Watch Everest Group’s Srawesh Subba, Senior Analyst, and Abhilasha Sharma, Senior Analyst, as they discuss why it is crucial for organizations to combat fraud and the impact of fraud on businesses, including customer reputation, fraud losses,…
  • LinkedIn Live
    Oct. 11, 2023

    Everest Group and nasscom will host a LinkedIn Live event, joined by the 2023 nasscom GCC award winners in the New Capability and Future Value Proposition categories. Join this session to hear the expert speakers reveal…
  • LinkedIn Live
    Oct. 04, 2023

    As we enter the post-hype phase of generative AI, enterprises now want to understand its tangible benefits and practical applications. However, real-world implementation use cases are not fully known or well understood. Join this LinkedIn Live…
  • Provider Compendium
    Sep. 26, 2023

    Healthcare Payer Operations Provider Compendium provides accurate, comprehensive, and fact-based snapshots of 29 service providers, including their scale of operations, company overview, recent developments, key delivery locations, major clients, technological solutions, and Everest Group’s PEAK Matrix®…
  • Event
    Sep. 12, 2023

    Facilitated by Everest Group The life sciences industry is undergoing significant evolution and growth driven by advancements in technology, changing demographics, shifting regulatory landscapes, and emerging healthcare challenges. India has emerged as a key location for…
  • Viewpoint
    July 19, 2023

    In the past few years, customers have rapidly adopted digital technologies. This increased adoption has generated vast amounts of data across channels and platforms. However, it has also amplified risks associated with Financial Crime and Compliance…
  • PEAK Matrix®
    June 23, 2023

    The healthcare industry constantly evolves, requiring organizations to continuously adapt and enhance their capabilities to stay competitive. The shift toward value-based care has presented various opportunities such as telehealth, population data analytics, remote patient monitoring, commercial…
  • LinkedIn Live
    March 15, 2023

    In 2022, the global talent shortage and outsourcing price increases due to wage inflation led business leaders to rethink business operations and workforce plans. As we near the close of the first quarter of 2023, will…
  • Blog
    Feb. 02, 2023

    Blockchain technology promises to transform banking, financial services, and FinTechs by enhancing the digital customer experience while lowering costs and reducing data risks in a secure environment. Service providers investing in blockchain capabilities will win in…
  • Blog
    Feb. 02, 2023

    With the advent of chatbots reaching human-like sentience and mannerisms, and banks being at the forefront of adopting conversational Artificial Intelligence (AI), the question arises whether ChatGPT threatens the likes of Google, other AI platforms, and…
  • Market Insights™
    Feb. 02, 2023

  • Market Insights™
    Feb. 02, 2023

  • Market Insights™
    Jan. 27, 2023

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