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  • Provider Compendium
    July 09, 2024

    Process mining drives operational excellence and facilitates enterprises’ digital transformation initiatives. It analyzes process-related information, primarily from event logs that enterprise systems (ERP, CRM, etc.) generate, offering a fact-based approach to discover, monitor, and optimize as-is…
  • PEAK Matrix®
    June 04, 2024

    Process mining analyzes process-related information from event logs generated by enterprise systems (Enterrpise Resource Planning (ERP), Customer Relationship Management (CRM), etc.), to offer a fact-based approach to discover, monitor, and optimize existing processes. It is one…
  • Conference
    May 30, 2024

    Everest Group attended nasscom GCC Conclave 2024 and returned as a Strategic Partner for the event. During the event, Everest Group hosted the roundtable: Borderless Aspirations and Beyond: GCC Leadership and Organizational Evolution Dynamics. In this…
  • Conference
    April 18, 2024

    Everest Group hosted an invitation-only happy hour event in DFW. The evening was an opportunity to network with industry peers in the DFW area. Clients caught up, exchanged ideas, and made new acquaintances, right here in…
  • Event
    April 11, 2024

    Catch Everest Group Practice Director, Santhosh Kumar, in an upcoming webinar discussing the pivotal role of Process Orchestration in reshaping organizational landscapes. In this session, the expert panel will explore the pressing challenges that enterprises face…
  • In the News
    March 11, 2024

    Process mining software can recommend how and when to apply other types of technology, like robotic process automation, to a company’s operations and can help companies become more efficient by discovering ways to improve operations. “This…
  • Viewpoint
    Feb. 16, 2024

    In recent years, contact centers have transformed into strategic assets vital for high customer engagement. They foster relationships across diverse communication channels, including traditional calls, chatbots, and social media. Balancing cost-effective superior service with evolving employee…
  • State of the Market
    Dec. 22, 2023

    Everest Group defines process orchestration as software that enables business users to design, manage, and monitor end-to-end business processes. It includes key capabilities, such as process modeling, managing business rules, designing user interfaces for capturing/presenting data,…
  • Provider Compendium
    Dec. 18, 2023

    Process orchestration enables business users to design, manage, and monitor end-to-end business processes. It is gaining traction across industries and geographies due to its numerous business applications that help enterprises realize greater business value. Its benefits…
  • Market Insights™
    Nov. 10, 2023

  • Market Insights™
    Nov. 10, 2023

  • Market Insights™
    Nov. 10, 2023

  • Viewpoint
    Nov. 10, 2023

    The life sciences industry is rapidly evolving due to macroeconomic shifts, regulatory changes, and increasing competition. These changes have also presented multiple challenges with regard to raw material management, drug efficacy, adherence to safety norms, and…
  • PEAK Matrix®
    Nov. 03, 2023

    Process orchestration enables business users to design, manage, and monitor end-to-end business processes. It is gaining popularity worldwide, offering numerous applications across various business functions and industries. Its benefits encompass improving workforce productivity, ensuring strict process…
  • Blog
    Oct. 26, 2023

    Everest Group proudly participated in three noteworthy global sustainability events in Manhattan this September: Climate Week NYC, the 78th session of the UN General Assembly (UNGA 78), and the Clinton Global Initiative (CGI) annual meeting. These…
  • LinkedIn Live
    Oct. 19, 2023

    There is an unprecedented transformation occurring in Global Business Services (GBS) / Global Capability Center (GCC) leadership across the industry. The qualities that define the GBS/GCC leadership role and the path to promotion have become increasingly…
  • Market Insights™
    Oct. 05, 2023

  • Market Insights™
    Oct. 05, 2023

  • Market Insights™
    Oct. 05, 2023

  • State of the Market
    Sep. 29, 2023

    Everest Group defines task mining as a technology that can capture user actions and metadata, such as keystrokes, mouse clicks, activity screenshots, and other system-level activities, across multiple desktops to discover and provide insights into the…

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