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Showing 299 results
  • Event
    Aug. 19, 2025

    In today’s environment of rising cost pressures, tight labor markets, and relentless demand for innovation, traditional optimization levers such as offshoring and automation are no longer enough. Gen AI presents a game-changing opportunity to elevate productivity…
  • LinkedIn Live
    Aug. 12, 2025

    As AI, digital transformation, and ESG priorities continued to reshape business priorities, the Global Capability Centers (GCCs) that succeeded were those deepening their capabilities to stay ahead and deliver greater enterprise value. We hosted a LinkedIn…
  • LinkedIn Live
    June 04, 2025

    In an engaging LinkedIn Live held on June 4, Everest Group experts Anish Agarwal, Vice President, and Rohitashwa Aggarwal, Partner, were joined by Paolo la’O, Country Head at Dexcom, Carolynne Claveria, Head of GBS+ Manila at…
  • Blog
    April 17, 2025

    Most Global Capability Centers (GCCs) / Global Business Services (GBS) organizations find themselves facing a familiar yet increasingly complex question: Should we deliver services in-house, outsource to providers, or embrace a hybrid model? With service delivery…
  • Blog
    April 17, 2025

    The Global Capability Center (GCC) story is one of stunning momentum. According to Everest Group’s research, more than 500 companies have set up GCCs in last 12-15 months, more than 1,500 since COVID, with India cementing…
  • Event
    April 15, 2025

    Everest Group will attend Nasscom GCC Summit 2025, returning as a Strategic Partner for the event. Nasscom 2025 will bring together leaders from the global technology and digital ecosystem to explore the future of innovation, AI,…
  • April 04, 2025

    What’s next for Global Capability Centers? As the NASSCOM GCC Summit 2025 approaches, Anish Agarwal shares his perspective on the evolving role of GCCs and what we expect will shape the conversation at this year’s event.…
  • Event
    Feb. 25, 2025

    As 2025 brings evolving regulations, rapid technological change, and increasing demands for innovation, GBS leaders must adapt quickly to stay ahead. This webinar explored the top strategic priorities for GBS leaders, uncovered emerging trends shaping the…
  • Webinar Deck
    Feb. 25, 2025

    As 2025 brings evolving regulations, rapid technological change, and increasing demands for innovation, GBS leaders must adapt quickly to stay ahead. This webinar explored the top strategic priorities for GBS leaders, uncovered emerging trends shaping the…
  • Executive Briefs
    Dec. 16, 2024

    Since the inception of Global Business Services (GBS), organizations have been refining their resourcing models, balancing in-house operations, outsourcing, or a hybrid resourcing approach. This hybrid model strategically combines the strengths of in-house and outsourced resources,…
  • Event
    Dec. 02, 2024

    Facilitated by Everest Group This in-person roundtable will focus on how GCCs are strengthening their value proposition by fostering an innovation-driven mindset to drive impact and growth for enterprises. Key themes to be discussed include: The…
  • Market Insights™
    Nov. 21, 2024

  • Market Insights™
    Nov. 21, 2024

  • Market Insights™
    Nov. 21, 2024

  • Event
    Nov. 19, 2024

    Global businesses are at a unique inflection point of growth. Moving past GBS model evaluations based on outdated metrics, such as cost efficiency and operational performance, offers businesses the opportunity to drive strategic value and innovate…
  • Webinar Deck
    Nov. 19, 2024

    Global businesses are at a unique inflection point of growth. Moving past GBS model evaluations based on outdated metrics, such as cost efficiency and operational performance, offers businesses the opportunity to drive strategic value and innovate…
  • Location Spotlight
    Oct. 25, 2024

    Everest Group’s Location Spotlight reports provide a crisp, insightful assessment of established and emerging/next-wave global services delivery locations by country and city. The reports help global sourcing practitioners or location strategy professionals stay ahead of the…
  • Market Insights™
    Oct. 24, 2024

  • Event
    Oct. 17, 2024

    Often, deal conversations are impacted by cost and margin pressures across geographies. Standard and commodity IT service rates, as well as ACV/TCV reduction for managed services, are likely to decrease in the coming year, making it…
  • Webinar Deck
    Oct. 17, 2024

    Often, deal conversations are impacted by cost and margin pressures across geographies. Standard and commodity IT service rates, as well as ACV/TCV reduction for managed services, are likely to decrease in the coming year, making it…

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