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Showing 60 results
  • Webinar Deck
    Dec. 03, 2024

    As the global services landscape continues to evolve, 2024 has brought unique challenges. While the cost of delivering global services continued to increase, pricing came to a standstill for many services and even declined for some.…
  • PriceBook
    Oct. 18, 2024

    The PriceBook is an off-the-shelf reference that can be used by Strategic Outsourcing and Vendor Management professionals to support a range of ongoing pricing and commercial discussions with service providers, plus internal planning and back-of-the-envelope business…
  • LinkedIn Live
    Sep. 25, 2024

    Our expert team specializes in commercial and solutions analytics, such as pricing assurance, to guide organizations around the world to build highly productive deals in the market. Analyst relations (AR) teams can help their sales and…
  • PriceBook
    Sep. 23, 2024

    The PriceBook is an off-the-shelf reference that can be used by Strategic Outsourcing and Vendor Management professionals to support a range of ongoing pricing and commercial discussions with service providers, plus internal planning and back-of-the-envelope business…
  • PriceBook
    Sep. 20, 2024

    The PriceBook is an off-the-shelf reference that can be used by Strategic Outsourcing and Vendor Management professionals to support a range of ongoing pricing and commercial discussions with service providers, plus internal planning and back-of-the-envelope business…
  • Event
    Aug. 29, 2024

    In the IT and BPO outsourcing industry, growth rates have declined over the past eight quarters, testing business resilience, challenging providers, and evolving buyer expectations. However, the market is poised to see a reversal. Watch this…
  • Thematic Report
    Aug. 29, 2024

    In the IT and BPO outsourcing industry, growth rates have declined over the past eight quarters, testing business resilience, challenging providers, and evolving buyer expectations. However, the market is poised to see a reversal. Watch this…
  • Blog
    Aug. 28, 2024

    Recently, I had the opportunity to judge Accenture’s Healthtech Innovation Challenge. The focus was on AI and its applicability in healthcare. For me, what stood out among the many brilliant ideas was the question of how…
  • Event
    July 30, 2024

    For the IT and BPO outsourcing industry, the past eight quarters have seen declining growth rates, with business resilience tested, providers challenged, and buyer expectations evolving during this period of significant change. However, there may be…
  • Thematic Report
    July 30, 2024

    For the IT and BPO outsourcing industry, the past eight quarters have seen declining growth rates, with business resilience tested, providers challenged, and buyer expectations evolving during this period of significant change. However, there may be…
  • Market Insights™
    July 16, 2024

  • Market Insights™
    April 29, 2024

  • Market Insights™
    March 22, 2024

  • Video
    March 15, 2024

    Join Everest Group experts Rohan Pant, Practice Director, Rahul Gehani, Partner, and Ricky Sundrani, Partner, as they discuss the robust activity of the IT Services market for 2024 and what to expect from the coming year.…
  • Webinar
    March 07, 2024

    Last year, the outsourcing industry faced a noticeable slowdown in demand. Now, with nudges at a potential recovery in the latter part of 2024, enterprises in the APAC region should proactively prepare for the possibility of…
  • PriceBook
    Dec. 21, 2023

    The PriceBook is an off-the-shelf reference that can be used by Strategic Outsourcing and Vendor Management professionals and Customer Experience Management (CXM) leaders to support a range of ongoing pricing and commercial discussions with providers, plus…
  • Blog
    Dec. 12, 2023

    To prevent the pitfall of aggressively pursuing discounts on cloud platforms without other considerations, enterprises should implement a holistic procurement and negotiation strategy that takes into account four key factors. In this blog, we share our…
  • Blog
    Dec. 07, 2023

    Microsoft’s recent rollout of its Artificial Intelligence (AI)-enabled productivity tool Microsoft 365 Copilot for enterprise customers has generated a lot of buzz. Its steep US$30 monthly charge per user has ignited debate about how its cost…
  • PriceBook
    Dec. 07, 2023

    The PriceBook is an off-the-shelf reference that can be used by Strategic Outsourcing and Vendor Management professionals to support a range of ongoing pricing and commercial discussions with service providers, plus internal planning and back-of-the-envelope business…
  • PriceBook
    Dec. 05, 2023

    The PriceBook is an off-the-shelf reference that can be used by Strategic Outsourcing and Vendor Management professionals to support a range of ongoing pricing and commercial discussions with service providers, plus internal planning and back-of-the-envelope business…

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