• State of the Market
    Nov. 11, 2025

    Over the past two decades, Global Business Services (GBS) centers have evolved from cost-focused delivery hubs to integral strategic partners transforming enterprises. The GBS model today plays a pivotal role in enabling agility, scalability, and innovation…
  • LinkedIn Live
    Oct. 31, 2025

    Enterprise Resource Planning (ERP) transformations are reaching a critical juncture. Timelines are compressed, risks are high, and the pressure to deliver tangible business outcomes is mounting. As platforms such as SAP ECC sunset and organizations migrate…
  • Thematic Report
    Oct. 22, 2025

    Global Business Services (GBS) organizations are playing a growing role in delivering procurement services as enterprises push for cost efficiency, digital transformation, and strategic value from their support functions. This report analyzes how procurement delivery has…
  • Thematic Report
    Oct. 08, 2025

    For many enterprises, Global Business Services (GBS) and Global Capability Centers (GCCs) remain fragmented, limiting consistent value delivery across functions and geographies. Based on Everest Group’s September 2025 virtual roundtable, this report highlights the importance of…
  • Thematic Report
    Oct. 01, 2025

    Global Business Services (GBS) models are rapidly evolving from cost-focused constructs into value-driven enterprise transformation engines. As the demand for digitalization and innovation intensifies, Finance and Accounting (F&A) services delivered through GBS are becoming increasingly strategic.…
  • Event
    Sep. 24, 2025

    As GCCs scale and mature, leading organizations are moving beyond siloed operations to build integrated global networks that drive enterprise-wide impact. The next frontier for Global Capability Centers lies in unifying disparate operations into a cohesive,…
  • Discovery
    Sep. 15, 2025

    Discoveries focus on specific science and technology innovations that address today’s critical business issues and challenges. These brief yet detailed profiles highlight innovations across the world's leading companies, start-ups, universities, institutes, and the entire R&D ecosystem…
  • Viewpoint
    Sep. 08, 2025

    GCCs are at an inflection point, having moved well beyond their traditional role as centers of cost efficiency and delivery excellence. They now possess strong adjacencies with business teams, deep domain and customer context, and are…
  • Discovery
    Sep. 03, 2025

    Discoveries focus on specific science and technology innovations that address today’s critical business issues and challenges. These brief yet detailed profiles highlight innovations across the world's leading companies, start-ups, universities, institutes, and the entire R&D ecosystem…
  • Discovery
    Aug. 28, 2025

    Discoveries focus on specific science and technology innovations that address today’s critical business issues and challenges. These brief yet detailed profiles highlight innovations across the world's leading companies, start-ups, universities, institutes, and the entire R&D ecosystem…
  • Webinar Deck
    Aug. 19, 2025

    In today’s environment of rising cost pressures, tight labor markets, and relentless demand for innovation, traditional optimization levers such as offshoring and automation are no longer enough. Gen AI presents a game-changing opportunity to elevate productivity…
  • Event
    Aug. 19, 2025

    In today’s environment of rising cost pressures, tight labor markets, and relentless demand for innovation, traditional optimization levers such as offshoring and automation are no longer enough. Gen AI presents a game-changing opportunity to elevate productivity…
  • LinkedIn Live
    Aug. 12, 2025

    As AI, digital transformation, and ESG priorities continued to reshape business priorities, the Global Capability Centers (GCCs) that succeeded were those deepening their capabilities to stay ahead and deliver greater enterprise value. We hosted a LinkedIn…
  • LinkedIn Live
    June 04, 2025

    In an engaging LinkedIn Live held on June 4, Everest Group experts Anish Agarwal, Vice President, and Rohitashwa Aggarwal, Partner, were joined by Paolo la’O, Country Head at Dexcom, Carolynne Claveria, Head of GBS+ Manila at…
  • Discovery
    June 03, 2025

    Discoveries focus on specific science and technology innovations that address today’s critical business issues and challenges. These brief yet detailed profiles highlight innovations across the world's leading companies, start-ups, universities, institutes, and the entire R&D ecosystem…
  • Technology Awareness Deep Dive
    April 30, 2025

    Policymakers and industrial stakeholders globally are striving to transition to a low-carbon economy to achieve net-zero targets in the long term. However, sectors such as aviation, shipping, long-distance transport, and heavy industries have difficulty decarbonizing using…
  • Blog
    April 17, 2025

    Most Global Capability Centers (GCCs) / Global Business Services (GBS) organizations find themselves facing a familiar yet increasingly complex question: Should we deliver services in-house, outsource to providers, or embrace a hybrid model? With service delivery…
  • Blog
    April 17, 2025

    The Global Capability Center (GCC) story is one of stunning momentum. According to Everest Group’s research, more than 500 companies have set up GCCs in last 12-15 months, more than 1,500 since COVID, with India cementing…
  • Event
    April 15, 2025

    Everest Group will attend Nasscom GCC Summit 2025, returning as a Strategic Partner for the event. Nasscom 2025 will bring together leaders from the global technology and digital ecosystem to explore the future of innovation, AI,…
  • Emerging Technologies
    April 10, 2025

    The Food and Beverage (F&B) and Consumer Packaged Goods (CPG) industries are significantly transforming, driven by shifting consumer preferences, regulatory frameworks, and technology advances. Sustainability has become a key focus, with regulations defining sustainability and emission…

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