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Showing 43 results
  • Thematic Report
    Aug. 27, 2024

    Everest Group regularly organizes virtual sessions with senior executives across industries in which they share their experiences and opinions with industry peers on hot topics or particularly challenging issues of the day. In this virtual roundtable,…
  • Roundtable
    Aug. 07, 2024

    Although the intensity of the talent war has slowed in recent months, GBS leaders still face a significant shortage of next-gen skills in the market. This shortage poses a critical challenge, compelling GBS leaders to continuously…
  • Event
    July 09, 2024

    A distinctive employee value proposition (EVP) is proving to be the deciding factor in GBS and tech employers’ differentiation, particularly in a market with slowing talent demand. Our experts Rohitashwa Aggarwal, Partner, and Shivangee Kumar, Senior…
  • Blog
    July 09, 2024

    Amid economic challenges and a cautious business outlook, maintaining a positive brand image is not just important – it’s vital. Specialized skills are more critical than ever, making the attraction and retention of top talent a…
  • Thematic Report
    July 09, 2024

    A distinctive employee value proposition (EVP) is proving to be the deciding factor in GBS and tech employers’ differentiation, particularly in a market with slowing talent demand. Our experts Rohitashwa Aggarwal, Partner, and Shivangee Kumar, Senior…
  • Thematic Report
    July 08, 2024

    Amid transitioning from economic challenges such as slowdowns and layoffs to a revitalized landscape marked by fierce competition for top talent, maintaining a positive brand image is vital to attract and retain high-quality talent. In an…
  • Thematic Report
    July 08, 2024

    Amid transitioning from economic challenges such as slowdowns and layoffs to a revitalized landscape marked by fierce competition for top talent, maintaining a positive brand image is vital to attract and retain high-quality talent. In an…
  • Webinar
    March 07, 2024

    Last year, the outsourcing industry faced a noticeable slowdown in demand. Now, with nudges at a potential recovery in the latter part of 2024, enterprises in the APAC region should proactively prepare for the possibility of…
  • Thematic Report
    March 07, 2024

    Last year, the outsourcing industry faced a noticeable slowdown in demand. Now, with nudges at a potential recovery in the latter part of 2024, enterprises in the APAC region should proactively prepare for the possibility of…
  • Blog
    Nov. 27, 2023

    Deciding betweenServiceNow’s dedicated and shared instances can be challenging for organizations. By comparing the options against seven key parameters ranging from organizational size and business process complexity to the cost of ownership and customization options, enterprises…
  • Blog
    Sep. 15, 2023

    Positive employer brand perception is crucial to attract and retain top talent in today’s dynamic environment. How current and potential employees view the organization’s brand is critical to business success. Gain insights from our research on…
  • Thematic Report
    Aug. 11, 2023

    As the competition for skilled talent ramps up, maintaining a strong employer brand perception is paramount for Global Business Services (GBS) organizations. Building a strong employer brand perception is an intricate task that requires consistent efforts…
  • Thematic Report
    July 26, 2023

    As the world adjusts and reacts to the changing workplace norms, expectations, and model, employers face increasing scrutiny. The hunt for quality tech talent is far from over and having employees with niche skill sets and…
  • Market Insights™
    July 11, 2023

  • Thematic Report
    July 05, 2023

    As 2023 ushers in a transition from the talent wars of 2021-22 to a period of slowdown and layoff cycles, maintaining a positive brand image becomes vital for attracting and retaining high-quality talent. Sustained organizational success…
  • Event
    June 13, 2023

    Employer Value Proposition (EVP) has taken center stage as workforce expectations rapidly evolve. To learn what a truly effective EVP entails, Everest Group conducted a study to find the top GBS employers by examining the employer…
  • Thematic Report
    June 13, 2023

    Employer Value Proposition (EVP) has taken center stage as workforce expectations rapidly evolve. To learn what a truly effective EVP entails, Everest Group conducted a study to find the top GBS employers by examining the employer…
  • Blog
    May 31, 2023

    Employee and job candidates’ perceptions of an employer’s brand can significantly impact talent acquisition and retention. Building on its inaugural research in this area, Everest Group will soon release its 2023 report examining how operations and…
  • Aug. 07, 2020

    GBS Cost and Performance Benchmarks Book is available only to GBS & Shared Services (GBS/SS) members. For information on membership, please contact us The Cost and Performance Benchmarks Book is an off-the-shelf reference for GBS professionals…

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