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  • In the News
    April 16, 2023

    Infosys is facing a darker cloud in terms of growth prospects as compared to larger peer Tata Consultancy Services (TCS) owing to higher exposure to digital work coupled with more business concentration in North American territory.…
  • State of the Market
    April 11, 2023

    The Global Locations State of the Market Report 2023 interprets developments and trends related to global service locations, with the aim to design a best-fit locations portfolio strategy. The report is divided into three parts –…
  • In the News
    April 08, 2023

    Rupee fall, falling attrition, and higher employee utilization may not be able to push up operating margin of Indian IT companies as most of them are likely to report a fall in margins during the fourth…
  • In the News
    April 03, 2023

    Indian IT firms are expected to submit lackluster report cards for the fourth quarter and warn about demand in the year ahead as their clients curtail spending amid global economic uncertainties, inflationary pressures, and a banking…
  • In the News
    April 02, 2023

    Stiff competition in the large deal space among the large IT services companies is leading to a fall in pricing, stoking fears of a margin headwind in the coming quarters. According to industry insiders, though many…
  • Blog
    March 28, 2023

    I’ve blogged often in the past few months (here, for instance) about the emerging platform operations model and how it creates a more intimate, dynamic relationship between the tech stack and business operations. Just like the…
  • Location Spotlight
    March 27, 2023

    Everest Group’s Location Spotlight reports offer a concise and insightful assessment of both established and emerging/next-wave global services delivery locations, categorized by country and city. The reports enable global sourcing practitioners and location strategy professionals to…
  • Thematic Report
    March 23, 2023

    Globalization has led businesses to expand their operations to different parts of the world. In this context, effective communication with customers in their native language has become increasingly important. Although English is widely regarded as the…
  • Blog
    March 21, 2023

    Looking at the market for IT and engineering services right now reveals that companies are in a spending dilemma. They face high demand for these services, yet they look to cut back on spending because they…
  • In the News
    March 21, 2023

    Banks in North America lead the way in technology investment in the retail banking sector worldwide. According to the data of financial advisory firm Celent, in the year 2022, the IT budget of these banks was…
  • In the News
    March 21, 2023

    India is seen to be relatively sheltered from the shocks of the crisis. It is unlikely to impact India’s banking system or its broader macroeconomic stability unless more banks in the US or Europe fail and…
  • In the News
    March 21, 2023

    The banking crisis in the US and Europe could take a toll on the Indian US$245 billion IT business process management (BPM) industry, which draws close to 41% of its revenues from the banking, financial services,…
  • In the News
    March 21, 2023

    With four years left before his term ends, TCS CEO and MD Rajesh Gopinathan announced his resignation from the country’s largest IT services behemoth last week. Though the next day after his resignation, at a press…
  • In the News
    March 20, 2023

    A new operating model mooted last year by the outgoing chief executive of Tata Consultancy Services (TCS), Rajesh Gopinathan, may have caused “unrest” among some employees of the country’s largest software services exporter, several sources in…
  • In the News
    March 19, 2023

    On March 10, banking regulators in the U.S. took control of the Silicon Valley Bank (SVB), which typically catered to start-ups, venture capitalists, and tech firms, after it suffered a sudden collapse. The Joe Biden administration moved in…
  • In the News
    March 18, 2023

    The Indian IT industry, which has been facing macroeconomic challenges, might witness a further slowdown in BFSI (Banking, Financial Services, and Insurance) deals due to the recent collapse of Silicon Valley Bank (SVB). Peter Bendor- Samuel,…
  • LinkedIn Live
    March 15, 2023

    In 2022, the global talent shortage and outsourcing price increases due to wage inflation led business leaders to rethink business operations and workforce plans. As we near the close of the first quarter of 2023, will…
  • Event
    March 14, 2023

    In 2023, business leaders will need to carefully align their workforce strategies with evolving business needs and budgets. While no location offers all the required skills at the desired price points, there are a few markets…
  • Webinar Deck
    March 14, 2023

    In 2023, business leaders will need to carefully align their workforce strategies with evolving business needs and budgets. While no location offers all the required skills at the desired price points, there are a few markets…
  • In the News
    Feb. 28, 2023

    Data analytics and automation are becoming an integral part of business process management (BPM) offerings. BPM firms are bagging more cost-saving deals as clients prioritize on cost-cutting and beating inflation. Budgets in most industrial sectors are…

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