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  • Location Spotlight
    May 24, 2022

    Everest Group’s Location Spotlight reports provide a crisp, insightful assessment of established and emerging/next-wave global services delivery locations by country and city. The reports help global sourcing practitioners or location strategy professionals stay ahead of competition…
  • Thematic Report
    April 07, 2022

    As the world struggles with the next normal following the pandemic, it is apparent that technology will be vital to ensuring businesses’ future resilience. Technology services have become critical for enterprises to achieve the triple mandate…
  • Location Spotlight
    March 29, 2022

    Everest Group’s Location Spotlight reports provide a crisp, insightful assessment of established and emerging/next-wave global services delivery locations by country and city. The reports help global sourcing practitioners or location strategy professionals stay ahead of competition…
  • Blog
    Feb. 28, 2022

    The fresh armed offensive launched by Russia at the end of February has disrupted the service delivery ecosystem almost across the whole of Ukraine. Everest Group moved Ukraine’s operating and business environment risk rating to ”High”…
  • Viewpoint
    Feb. 24, 2022

    Russia launched an invasion of Ukraine on February 24, 2022, after formally recognizing the areas of Donetsk and Luhansk as independent territories on February 22, 2022. The fresh offensive includes attacks on Kyiv and some other…
  • Location Spotlight
    Jan. 28, 2022

    Everest Group’s Location Spotlight reports provide a crisp, insightful assessment of established and emerging/next-wave global services delivery locations by country and city. The reports help global sourcing practitioners or location strategy professionals stay ahead of the…
  • Executive Briefs
    Jan. 28, 2022

    Global service delivery strategy is standing at the cusp of disruption due to the pandemic’s massive impact, the rise of remote working, and the demand for niche skills driving the talent war. Additionally, forces such as…
  • State of the Market
    Jan. 17, 2022

    As organizations align their procurement goals with their strategic business agendas, they expect procurement to drive business outcomes such as risk management, innovation, working capital optimization, and spend visibility, in addition to its more traditional cost-saving…
  • Location Spotlight
    Jan. 17, 2022

    Everest Group’s Location Spotlight reports provide a crisp, insightful assessment of established and emerging/next-wave global services delivery locations by country and city. The reports help global sourcing practitioners or location strategy professionals stay ahead of competition…
  • PEAK Matrix®
    Nov. 24, 2021

    The pandemic-induced slowdown subdued the global services market’s growth in 2020. However, the market rebounded in 2021 and is poised to grow further in 2022, driven by factors such as a strong recovery, increased demand for…
  • State of the Market
    Nov. 23, 2021

    The global services market experienced subdued growth in 2020 in the wake of the pandemic. However, the market rebounded in 2021 and is poised to grow further in 2022, driven by factors such as a strong…
  • Location Spotlight
    Nov. 02, 2021

    Everest Group’s Location Spotlight reports provide a sharp, insightful assessment of established and emerging or next-wave global services delivery locations by country and city. The reports help global sourcing practitioners and location strategy professionals understand the…
  • Viewpoint
    Oct. 04, 2021

    Cost-optimization initiatives are among the top organizational priorities to not only preserve value, but also emerge stronger from COVID-19-induced disruptions. As organizations look for new avenues to drive cost reductions, they should focus on the procurement…
  • Provider Compendium
    Sep. 30, 2021

    Procurement Outsourcing (PO) – Service Provider Compendium provides accurate, comprehensive, and fact-based snapshots of 19 service providers, including their scale of operations, technology solutions, and delivery locations, along with Everest Group’s PEAK Matrix® service provider assessment.…
  • PEAK Matrix®
    Aug. 23, 2021

    Following the COVID-19 pandemic, businesses are increasingly expecting procurement to drive business outcomes such as risk management, innovation, working capital optimization, and spend visibility, in addition to the function’s more traditional cost-saving responsibilities. Procurement Outsourcing (PO)…
  • Location Spotlight
    Aug. 02, 2021

    Everest Group’s Location Spotlight reports provide a crisp, insightful assessment of both established and emerging/next-wave global services delivery locations by country and city. The reports help global sourcing practitioners or location strategy professionals stay ahead of…
  • Viewpoint
    June 24, 2021

    The Order Management and Fulfillment (OMF) process is a foundational part of the supply chain, impacting every process, from manufacturing to logistics to payment for goods and services procured/delivered. Yet, OMF is a cumbersome process consuming…
  • Location Spotlight
    June 24, 2021

    Everest Group’s Location Spotlight reports provide a crisp, insightful assessment of both established and emerging/next-wave global services delivery locations by country and city. The reports help global sourcing practitioners or location strategy professionals stay ahead of competition by helping…
  • State of the Market
    Dec. 18, 2020

    COVID-19 has had a wide-ranging impact on enterprises, including increasing pressure to cut costs, maintain operational continuity, and drive efficiencies. As organizations align their procurement goals with their strategic business agendas, they expect the procurement function…
  • Location Spotlight
    Dec. 15, 2020

    Everest Group’s Location Spotlight reports provide a crisp, insightful assessment of both established and emerging/next-wave global services delivery locations by country and city. The reports help global sourcing practitioners or location strategy professionals stay ahead of…

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