Elevating Procurement’s Role in the Next Normal Through Digital Enablement – Procurement Outsourcing (PO) State of the Market Report 2021

COVID-19 has had a wide-ranging impact on enterprises, including increasing pressure to cut costs, maintain operational continuity, and drive efficiencies. As organizations align their procurement goals with their strategic business agendas, they expect the procurement function to drive business outcomes such as risk management, innovation, working capital optimization, and spend visibility, in addition to its more traditional cost savings responsibilities. To achieve these objectives, procurement is engaging with service providers to enable end-to-end transformation.

Increasing focus on digital enablement and the adoption of advanced/cognitive analytics, Robotic Process Automation (RPA), and mobility solutions, as well as demand from first-time outsourcers, are fueling growth in the Procurement Outsourcing (PO) market. This research provides comprehensive coverage of the PO market and analyzes it across various dimensions, including market overview, adoption trends, buyer objectives, service provider landscape, and the evolving market situation.