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  • Thematic Report
    Oct. 27, 2020

    In recent years, engineering services has experienced steady growth across enterprise spend and global sourcing. Enterprises continue to invest in emerging technologies (such as AI, blockchain, nanotechnology, and 5G) and combine them with traditional engineering areas…
  • PEAK Matrix®
    Sep. 30, 2020

    Industry 4.0 is the latest phase in the industrial revolution and a transformational leap in cyber and physical systems and their convergence. It is a technology-intensive transformation characterized by the emerging themes of interconnectivity, digitalization, and…
  • Viewpoint
    June 19, 2020

    5G is the next big leap in communications technology. It is set to advance the current age of wireless connectivity by ushering in monumental improvements in performance and efficiency, driving significant changes in the way a…
  • Location Spotlight
    June 12, 2020

    Everest Group’s Location Spotlight reports provide a crisp, insightful assessment of established and emerging/next-wave global services delivery locations by country and city. The reports help global sourcing practitioners or location strategy professionals stay ahead of competition…
  • Blog
    May 05, 2020

    To gain – and retain – competitive advantage, enterprises are increasingly tapping their Global Business Services (GBS) centers to build innovative, future-ready capabilities. But what are the characteristics of truly innovative GBS organizations? What sets a…
  • Pinnacle Model®
    March 31, 2020

    This report is available only to GICs & Shared Services members. For information on membership, please contact us Innovation is no longer a buzz word. Technological disruptions have made it more important than ever for organizations…
  • Blog
    March 13, 2020

    Over-the-top (OTT) streaming – or, simply, delivering media content directly over the internet – has redefined the media content consumption landscape. In 2019, the number of active global monthly OTT video subscribers surpassed 750 million, accounting…
  • Thematic Report
    Feb. 03, 2020

    The Global Services Market Pressing Issues are unique reports, based on annual surveys, that capture the pulse of the market on key aspects of global sourcing industry. Everest Group interviewed senior stakeholders across enterprises in November…
  • Blog
    Jan. 31, 2020

    At the very beginning of 2020, we launched our Pinnacle Model analysis focused on innovation in shared services centers (SSCs)…also referred to as Global In-house Centers (GICs). This ground-breaking research identifies the characteristics of Pinnacle GICs™…
  • Viewpoint
    Jan. 31, 2020

    A recent cluster of pneumonia cases first identified in Wuhan, the capital of China’s Hubei province, were caused by a novel coronavirus (nCoV). The virus has shown evidence of human-to-human transmission, and its transmission rate has…
  • Viewpoint
    Jan. 14, 2020

    On January 12, 2020, a small volcano (Taal), south of Metro Manila, spewed a massive plume of ash and steam, drowning dozens of towns and cities, including the main business district of Makati City, in ash…
  • Thematic Report
    Dec. 06, 2019

    In today’s world characterized by a constantly evolving technology landscape and rapidly changing customer needs, Engineering Research and Development (ER&D) has become a key contributor to an enterprise’s ability to differentiate itself and stay competitive in…
  • PEAK Matrix®
    Sep. 30, 2019

    The automotive industry is undergoing rapid evolution, ushered in by innovative and disruptive technologies. Next-generation technological themes have redefined the entire automotive landscape and both the existing giants and new entrants are focusing on enhancing their…
  • PEAK Matrix®
    Aug. 26, 2019

    Software is playing an increasingly important role in helping enterprises bring innovation across products and services. It is enabling enterprises deliver a superior user experience as well as introduce new and intelligent products to the market.…
  • Location Spotlight
    June 06, 2019

    Everest Group’s Next Wave Location Profiles provide crisp, yet insightful assessment of emerging / “Next-wave” countries or cities for services delivery. These reports help global sourcing practitioners or location strategy professionals stay ahead of competition in…

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