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In the News Oct. 28, 2019
10 Cloud Migration Process Tips CIOs Need to Consider | In the News
Enterprise IT leaders continue to migrate to the cloud in search of various benefits, but studies found that many still struggle to get the returns they expected when moving workloads during the cloud migration process. Yugal… -
In the News Oct. 28, 2019
Cost-Wary Tech Majors Ramp up Onsite Hiring | In the News
Indian technology services companies, including Infosys, TCS, Wipro and HCL Technologies, are ramping up hiring at their innovation hubs and offices onsite, to reduce subcontracting costs. Peter Bendor-Samuel, CEO, Everest Group, said it might take as… -
In the News Oct. 27, 2019
Infosys in Soup after Anonymous Letter Accuses Firm of 'Unethical Practices'
Infosys, India’s second-largest IT services firm, finds itself in yet another fix after a letter from anonymous whistleblowers became public earlier this week. “What is most clear from the letter is that Infosys still has a… -
In the News Oct. 26, 2019
‘Infosys Should End Internal Bickerings in Interest of Clients’ | In the News
The recent whistle-blower incident has yet again made tech major Infosys a divided house, which will not bode well for its ongoing client engagements and project executions across customer markets, Peter Bendor-Samuel, CEO at Texas-based management… -
In the News Oct. 25, 2019
UKtech50 2019: Vote for the Most Influential Person in UK Technology | In the News
Computer Weekly has opened voting for the tenth annual UKtech50, our definitive list of the movers and shakers in UK technology – the CIOs, industry executives, public servants and business leaders driving forward the UK’s digital… -
Press Release Oct. 22, 2019
IDP Revenue Growth Expected to Exceed 80% in 2 Years as Enterprises Embrace More Powerful Technology, Mature Partners | Press Release
Most Enterprises Need Intelligent Document Processing: Everest Group Explains Why, Provides Roadmap for Adoption and Strategies to Improve ROI In a competitive marketplace, companies that can minimize cost while increasing productivity, accuracy and efficiency are extremely… -
In the News Oct. 22, 2019
Implementing Centers of Excellence to Help Scale Intelligent Automation | In the News
By 2020, more than 70 percent of enterprises will have adopted robotic process automation, according to a recent Deloitte survey. These organizations are embracing automation technology as a way to hopefully reduce strain on their workforce… -
In the News Oct. 22, 2019
Five Mistakes Companies Make with Machine Learning | In the News
Two forces are driving a surge in the use of machine learning technology and other artificial intelligence-enabling technologies, according to industry analysts: the astounding growth of unstructured content and the use of robotic process automation (RPA)… -
Press Release Oct. 21, 2019
The Siloed Walls of F&A Won’t Keep Transformation Out Any Longer | Press Release
F&A service providers expected to handhold enterprises through their transformation journey; FAO experiences double-digit growth in 2018. The waves of digital transformation are crashing down the siloed walls around the traditional finance and accounting function (F&A),… -
In the News Oct. 18, 2019
Sarah Burnett - Everest Group - Peak Matrix RPA Research | In the News
Sarah Burnett is EVP at Everest Group with a focus on digital systems, AI and automation. She is the chair of BCS (British Computer Society) Women, she founded the BCS AI Accelerator, and she is a… -
In the News Oct. 14, 2019
Dear Customers, Jio’s Fight Isn’t with You. It’s with India’s Telecom Regulator | In the News
Is India’s biggest telecom company trying to arm twist the sector regulator into reducing tariffs? “The telecom industry is a complex one given it continuously needs to invest in newer technologies, upgrade older ones, invest lot… -
In the News Oct. 12, 2019
Automotive Sector Becomes the New Sweet Spot for IT Services Firms | In the News
The automotive sector is becoming the new focus for Indian IT services firms as global carmakers seek outsourcing partners to help them cope with the changing requirements of customers. “Global automotive companies are facing growing demand… -
In the News Oct. 04, 2019
Can New CEO Brian Humphries Restore Cognizant to Its Former Glory? | In the News
Cognizant’s new CEO Brian Humphries is making the right noises. This includes reinvigorating the sales team. Chirajeet Sengupta, Partner, Everest Group, a consultancy firm, said: “Cognizant’s watershed moment came when the Elliot Management, an activist fund,… -
In the News Oct. 02, 2019
Intelligent Automation and Shared Services | In the News
Earlier this year, TDS Global Solutions had an engaging discussion with Rohitashwa Aggarwal, Director for Everest Group’s Global Sourcing Practice, in particular about the adoption of Robotic Process Automation in Asia, and more specifically in the… -
In the News Oct. 01, 2019
The Meandering Path from IVRs to IVAs | In the News
For decades, companies have been investing billions of dollars in interactive voice response (IVR) systems, which were designed to streamline business processes and speed up customer service. Recent technical advances are ushering in a replacement, the… -
In the News Oct. 01, 2019
How to Measure IT ROI in the Digital Era | Blog
As organizations travel further down the road with digital transformation, the measures of IT success must change. While IT cost reductions and increased efficiency may still be part of the equation, business leaders are increasingly looking… -
In the News Sep. 30, 2019
Have Indian IT Companies Been Gouging H-1B Workers with Low Wages? | In the News
A recent report conducted by research outfit IHS Markit and commissioned by the Indian software industry lobby group National Association of Software and Services Companies (Nasscom) has shown that India-origin firms paid US-based software programmers an… -
In the News Sep. 27, 2019
BCSWomen Feature in Computer Weekly’s List of the Most Influential Women in UK IT | In the News
Seven women who are members of BCS, The Chartered Institute for IT are featured in the top 50 list of the Most Influential Women in UK IT 2019. In addition, Maggie Berry who is a BCS… -
Blog July 19, 2019
Digital Investments are Helping Offshore Service Providers Reinvent Themselves | Blog
Just a short five or so years ago, digital capabilities were a competitive differentiator for major service providers. Today, they’re a competitive must. As a result, global and offshore-heritage service providers alike are making significant investments… -
Press Release May 21, 2019
Everest Group Predicts Accelerated 12% Growth in Life & Pensions BPO Market in 2019 as Insurers Leverage Providers’ Digital Expertise | Press Release
L&P Insurance BPO providers offer scalable, cost-efficient digital talent and technology to help insurers remain relevant and competitive. The Life and Pension (L&P) business process outsourcing (BPO) market has seen a consistent pace of year-on-year growth…
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