Two forces are driving a surge in the use of machine learning technology and other artificial intelligence-enabling technologies, according to industry analysts: the astounding growth of unstructured content and the use of robotic process automation (RPA) to automate content-related processes.

Consequently, Everest Group Research says intelligent automation technologies are using ML where RPA intersects and interoperates with content-related processes. The development of ML technologies has given rise to the ability to extract more information and intelligence​ from the wide range of content in the enterprise, whether structured or unstructured.

Read more in eWeek

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