Global Business Services Shared Services Leaders

Offerings for global business services / shared services leaders

GBS / Shared Services membership

Helping enterprises unlock value from Global Business Services (GBS) / Shared Services.

GBS / shared services set-up support

Deep analysis across the full range of service delivery center set-up issues – location selection, business case development, and implementation program management support – to help you to effectively and efficiently set up your delivery center.

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Pinnacle Model®

Analyses that quantify performance and identify leading organizations’ outcomes and capabilities, which enable you to assess your strategic outsourcing and benchmark against peers.

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Location strategy and optimization

Advanced locations tools and detailed analyses of global service delivery locations to support your location selection and location portfolio optimization.

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With you on the journey

Ways to engage with us

Data, insights, and benchmarks

Data, insights, and benchmarks

For those with the resources and skills to advance their journeys, yet would benefit from external intelligence and expertise to inform their strategies.
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Strategic workshops

Strategic workshops

For those who need an intense effort to develop a strategy or make a decision in an accelerated period of time.
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Guided execution

Guided execution

For those who can design and drive their journey but need consistent support in advancing outcomes.
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