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  • Blog
    June 15, 2026

    GCC capability evolved, company governance did not For years, large companies optimized operating models around control. Decision-making became centralized and governance layers expanded. Delivery systems were also designed to reduce variance and create predictability at scale.…
  • Conference
    May 19, 2026

    Date: June 3, 2026 Location: Shangri-La The Fort, Manila We’re a Knowledge Partner  Everest Group will be attending the GC3 Summit in the Philippines as a proud Knowledge Partner. Industry leaders will attend to discuss how Global Capability Centers (GCCs)…
  • LinkedIn Live
    March 23, 2026

    The GCC transformation narrative was dominated by AI, innovation, and large-scale change agendas. Yet on the ground, enterprises continued to depend on GCCs for consistency, reliability, and execution confidence. As transformation aspirations accelerated, many organizations began…
  • Blog
    Jan. 08, 2026

    The Global Capability Center (GCC) model is no longer an experiment. It is real, scaled, and deeply embedded in how global enterprises operate today. There is little doubt about that anymore.  The model itself will continue. That is not the question.   But…
  • Webinar
    Dec. 17, 2025

    GBS 2026: The Convictions Shaping Tomorrow’s Priorities - As rapid AI disruption, evolving operating models, and shifting talent dynamics reshape the global landscape, GBS leaders face urgent questions about where to focus now to stay ahead.…
  • Blog
    Nov. 04, 2025

    I keep hearing a familiar statement in leadership meetings: “As AI scales, we’ll need fewer entry-level hires.” It sounds logical. Automation takes over repetitive tasks. Senior professionals handle the complex work. The base of the pyramid…
  • Provider Compendium
    Oct. 27, 2025

    The Loyalty Platform – Provider Compendium 2025 provides detailed and fact-based snapshots of 12 loyalty platform providers. Each profile offers a structured overview of the provider’s product and capability focus areas, including platform suite and deployment…
  • Provider Compendium
    Oct. 24, 2025

    The Property and Casualty (P&C) insurance industry is rapidly transforming, driven by volatile market conditions, cost pressures, and increasing operational complexities. As insurers strive for profitable growth and agility, they are reconfiguring core operations and sourcing…
  • LinkedIn Live
    Oct. 23, 2025

    Everest Group Engage is heading to Bengaluru on November 13, 2025, bringing together Global Capability Center (GCC) and Global Business Services (GBS) executives, industry experts, and thought leaders from around the world. Join Anne-Claire Javelle, Head of…
  • Provider Compendium
    Sep. 16, 2025

    Pharmacovigilance (PV) operations have become a strategic priority for life sciences enterprises facing heightened regulatory scrutiny, evolving safety standards, and growing complexity across global markets. This report provides an in-depth assessment of 12 leading PV service…
  • Viewpoint
    Sep. 08, 2025

    GCCs are at an inflection point, having moved well beyond their traditional role as centers of cost efficiency and delivery excellence. They now possess strong adjacencies with business teams, deep domain and customer context, and are…
  • Event
    Aug. 18, 2025

    Everest Group is the Research Partner for the Shared Services Forum (SSF) Annual GCC Conclave 2025. Join Bharath M, Vice President at Everest Group, who will be speaking at the SSF Annual GCC Conclave. Bharath will…
  • July 24, 2025

    Global Capability Centers
  • July 24, 2025

    Delivery Hub View the full report
  • July 24, 2025

    Global Capability Center View the full report
  • LinkedIn Live
    July 24, 2025

    Watch on LinkedIn Global Capability Centers (GCCs) in India rapidly evolved from cost-efficient service hubs to strategic centers of innovation, product development, and digital transformation for global enterprises. As this evolution accelerated, talent development became a…
  • Conference
    June 13, 2025

    Everest Group’s Flagship Event Comes to India For the first time ever, Engage is coming to India - live in Bengaluru on November 13, 2025. This one-day event marks a pivotal moment for leaders across Global…
  • Event
    June 10, 2025

    Life sciences enterprises are under increasing pressure to accelerate innovation, optimize costs, and embrace emerging technologies like AI. These priorities are reshaping how and where organizations source capabilities, prompting a fresh look at the roles of…
  • Webinar Deck
    June 10, 2025

    Life sciences enterprises are under increasing pressure to accelerate innovation, optimize costs, and embrace emerging technologies like AI. These priorities are reshaping how and where organizations source capabilities, prompting a fresh look at the roles of…
  • Blog
    June 02, 2025

    In recent months, there’s been growing noise around the idea that housing global roles is the new pinnacle for Global Capability Centers (GCCs). The narrative is so strong that one might believe global roles are the…

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