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State of the Market June 15, 2026
Risk Watch 2026: Navigating a World of Wars, Walls, and Watch-items
This report, titled Risk Watch 2026: Navigating a World of Wars, Walls, and Watch-items, is the latest edition of Everest Group’s flagship Locations State of the Market report for global services leaders. The report examines how… -
Market Insights™ May 19, 2026
Hungary - Key Sourcing Characteristics and Players
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Location Spotlight Jan. 05, 2026
Location Spotlight - Hungary
Everest Group’s Location Spotlight reports assess established and emerging/next-wave global services delivery locations by country and city. The reports help global sourcing practitioners or location strategy professionals stay ahead of the competition in understanding key market… -
Thematic Report Nov. 21, 2025
Global Linguistic Advantage: Assessing European Language Capabilities Across Regions
Global organizations are increasingly seeking ways to optimize multilingual service delivery to better connect with diverse customer bases. While English remains the dominant business language, the ability to engage customers in their native languages has become… -
State of the Market June 30, 2025
Global Locations State of the Market 2025 – Key Trends Shaping the Landscape
The global services market registered modest growth in 2024, with revenue increasing by 2-4% to approximately US$290 billion. This growth marked a continued deceleration from the strong post-COVID-19 rebound, driving an approximately 12% surge in global… -
Viewpoint Aug. 13, 2024
Risk Radar Newsflash | Political Crisis in Bangladesh Intensifies: Firms Should Accelerate Migrating Critical Operations
On August 5, 2024, Bangladesh faced a major political crisis when Prime Minister Sheikh Hasina resigned and fled the country. Hasina, who has led the Awami League Party and served five terms in office, resigned amid… -
The global services market grew by approximately 12% in 2022, reaching a value of about US$275 billion. However, momentum slowed in 2023, with market revenue expanding only by 3-5% to nearly US$285 billion by year-end. Moreover,…
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Location Spotlight Sep. 20, 2023
Location Spotlight – Vietnam
Everest Group’s Location Spotlight reports provide a crisp, insightful assessment of established and emerging/next-wave global services delivery locations by country and city. The reports help global sourcing practitioners or location strategy professionals stay ahead of the… -
Location Spotlight Aug. 20, 2023
Location Spotlight – Thailand
Everest Group’s Location Spotlight reports provide a crisp, insightful assessment of established and emerging/next-wave global services delivery locations by country and city. The reports help global sourcing practitioners or location strategy professionals stay ahead of the… -
As businesses expand their operations to different parts of the world, it is becoming increasingly important to communicate with customers in their native language. While English is widely recognized as the lingua franca of business, global…
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State of the Market April 11, 2023
Risk Watch 2023: Tracking Risks in a Volatile and Uncertain World of Global Services Delivery
The Global Locations State of the Market Report 2023 interprets developments and trends related to global service locations, with the aim to design a best-fit locations portfolio strategy. The report is divided into three parts –… -
State of the Market Dec. 29, 2022
Global Locations State of the Market 2022 – Key Trends Shaping the Landscape
The global services market grew significantly in 2021 and 2022 across geographies driven by factors such as strong post-pandemic recovery, increased demand for value-added and digital services, and higher enterprise offshoring/nearshoring. However, global macroeconomic conditions and… -
PEAK Matrix® Nov. 24, 2021
Global Locations State of the Market Report 2021: Embracing Uncertainties in a Disrupted World | Locations PEAK Matrix®
The pandemic-induced slowdown subdued the global services market’s growth in 2020. However, the market rebounded in 2021 and is poised to grow further in 2022, driven by factors such as a strong recovery, increased demand for… -
State of the Market Nov. 23, 2021
Global Locations State of the Market 2021: Embracing Uncertainties in a Disrupted World | Key Trends Shaping the Landscape
The global services market experienced subdued growth in 2020 in the wake of the pandemic. However, the market rebounded in 2021 and is poised to grow further in 2022, driven by factors such as a strong… -
Thematic Report Oct. 27, 2020
Leading European Locations for Global Delivery of Engineering Services
In recent years, engineering services has experienced steady growth across enterprise spend and global sourcing. Enterprises continue to invest in emerging technologies (such as AI, blockchain, nanotechnology, and 5G) and combine them with traditional engineering areas…
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