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Webinar June 05, 2026
From Risk to Resilience in Outsourced Service Delivery
As global services ecosystems have grown, they have become more vulnerable to disruption. Geopolitical tensions, cyber threats, regulatory fragmentation, AI-driven complexity, and economic uncertainty can pose difficult challenges in outsourced service delivery. Unlike many spend categories,… -
Event Oct. 23, 2025
Deal Structuring in 2026: Insights on Costs, AI, and What to Expect
In 2025, transformation remains at the forefront of the global services industry. With AI reshaping the solutioning landscape and costs remaining volatile, the rules of deal structuring are changing rapidly. Additionally, sourcing models and delivery economics… -
PEAK Matrix® Sep. 23, 2025
Global Locations State of the Market 2025: Balancing Talent, Cost, and AI Disruption | Locations PEAK Matrix® 2025
Offshoring and nearshoring are gaining momentum as organizations seek to manage rising costs, margin pressures, and onshore talent constraints. This trend is expected to continue shaping global delivery strategies in the near future. Although APAC locations… -
Market Insights™ Oct. 24, 2024
Price Movements in Deals Are Not Keeping Pace with Underlying Cost Changes
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Event Oct. 17, 2024
Navigating Cost and Price Dynamics in Volatile Markets
Often, deal conversations are impacted by cost and margin pressures across geographies. Standard and commodity IT service rates, as well as ACV/TCV reduction for managed services, are likely to decrease in the coming year, making it… -
Webinar Deck Oct. 17, 2024
Webinar Deck: Navigating Cost and Price Dynamics in Volatile Markets
Often, deal conversations are impacted by cost and margin pressures across geographies. Standard and commodity IT service rates, as well as ACV/TCV reduction for managed services, are likely to decrease in the coming year, making it… -
Thematic Report Oct. 27, 2020
Leading European Locations for Global Delivery of Engineering Services
In recent years, engineering services has experienced steady growth across enterprise spend and global sourcing. Enterprises continue to invest in emerging technologies (such as AI, blockchain, nanotechnology, and 5G) and combine them with traditional engineering areas…
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