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  • NEW
    Viewpoint
    Aug. 04, 2026

    In this Viewpoint, we provide a comparative, decision-oriented view of Africa as a global services destination and benchmark seven key markets: Egypt, Morocco, South Africa, Tunisia, Senegal, Ghana, and Kenya. The report is designed to help…
  • NEW
    Tech Launch Perspective
    July 31, 2026

    Enterprises are operating in an increasingly volatile supply chain environment, driving demand for planning platforms that can quickly adapt to disruptions, connect decisions across functions, and translate insights into measurable business outcomes. As a result, these…
  • Blog
    July 27, 2026

    As India becomes more deeply embedded in global delivery portfolios, the boardroom discussions are shifting beyond its attractiveness as a scaled delivery location to the governance implications of relying heavily on a single market. Critical technology programs, business process services, cybersecurity operations, analytics, product…
  • Tech Launch Perspective
    July 17, 2026

    Enterprises are increasingly facing supply chain volatility driven by ongoing disruptions, shifting demand patterns, and rising expectations for faster data-driven decision-making. As organizations seek more adaptive planning capabilities, supply chain planning platforms are evolving beyond traditional…
  • Tech Launch Perspective
    July 03, 2026

    Blue Yonder's product announcements at ICON 2026 reflect its continued focus on building an AI-driven, end-to-end supply chain management platform. The introduction of agentic AI capabilities, enhanced decision intelligence, and new innovations across planning and execution…
  • Thematic Report
    June 19, 2026

    The Middle East and North Africa (MENA) region is steadily emerging as an important node in the global services delivery landscape, supported by untapped talent potential, strong regional demand, and lower competitive intensity than established delivery…
  • Viewpoint
    June 18, 2026

    Regulatory scrutiny surrounding offshore call-center operations serving US consumers is moving beyond periodic legislative debate to a more immediate policy issue. While the Keep Call Centers in America Act of 2025 has seen limited legislative progress,…
  • Market Insights™
    June 16, 2026

  • State of the Market
    June 15, 2026

    This report, titled Risk Watch 2026: Navigating a World of Wars, Walls, and Watch-items, is the latest edition of Everest Group’s flagship Locations State of the Market report for global services leaders. The report examines how…
  • Location Spotlight
    June 10, 2026

    Everest Group’s Location Spotlight reports assess established and emerging/next-wave global services delivery locations by country and city. The reports help global sourcing practitioners or location strategy professionals stay ahead of the competition in understanding key market…
  • Market Insights™
    June 08, 2026

  • Market Insights™
    May 19, 2026

  • Location Spotlight
    May 18, 2026

    Everest Group’s Location Spotlight reports assess established and emerging/next-wave global services delivery locations by country and city. The reports help global sourcing practitioners or location strategy professionals stay ahead of the competition in understanding key market…
  • Location Spotlight
    April 30, 2026

    Everest Group’s Location Spotlight reports assess established and emerging/next-wave global services delivery locations by country and city. The reports help global sourcing practitioners or location strategy professionals stay ahead of the competition in understanding key market…
  • Market Insights™
    April 20, 2026

  • Webinar
    April 08, 2026

    Across business functions, a new Business Process Outsourcing (BPO) reality is taking shape - one focused on trends and pricing. Intensifying cost pressures, rapid AI adoption, and evolving talent dynamics are pushing traditional pricing models to…
  • Viewpoint
    March 24, 2026

    Supply chain leaders are operating in an environment defined by demand volatility, geopolitical disruption, and regulatory shifts. Many organizations still rely on fragmented decision-making across planning, manufacturing, logistics, and partner ecosystems, creating delays between insight and…
  • Location Spotlight
    March 18, 2026

    Everest Group’s Location Spotlight reports assess established and emerging/next-wave global services delivery locations by country and city. The reports help global sourcing practitioners and location strategy professionals stay ahead of the competition in understanding key market…
  • Viewpoint
    March 09, 2026

    Supply chain planning is back on the executive agenda because operating conditions have fundamentally changed. Persistent volatility from geopolitics, climate disruption, logistics instability, and regulatory shifts is reshaping supply and demand faster than weekly or monthly…
  • Blog
    Feb. 23, 2026

    Supply chain planning on executive agendas Supply chain planning is back on the executive agenda, not because organizations neglected it, but because operating conditions have fundamentally changed. For years, planning operated in a world of relative…

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