• NEW
    Thematic Report
    Aug. 05, 2026

    The UK recruitment market is transforming as enterprises rethink how they acquire and manage talent in response to economic uncertainty, regulatory complexities, and evolving workforce requirements. Rather than treating permanent, contingent, and interim hiring as separate…
  • NEW
    Viewpoint
    Aug. 04, 2026

    In this Viewpoint, we provide a comparative, decision-oriented view of Africa as a global services destination and benchmark seven key markets: Egypt, Morocco, South Africa, Tunisia, Senegal, Ghana, and Kenya. The report is designed to help…
  • Blog
    July 27, 2026

    As India becomes more deeply embedded in global delivery portfolios, the boardroom discussions are shifting beyond its attractiveness as a scaled delivery location to the governance implications of relying heavily on a single market. Critical technology programs, business process services, cybersecurity operations, analytics, product…
  • Artificial Intelligence (AI) is no longer a future disruption. It is already reshaping how industries operate, compete, and create value. Over the past several months, we at Everest Group have spoken extensively with leaders across the Contingent Workforce Management (CWM) ecosystem, including…
  • See Us At
    July 09, 2026

    Join Krishna Sai Charan, Vice President at Everest Group, to explore how Vendor Management Systems (VMS) are evolving from transactional systems of record into AI-powered Systems of Action. Discover how agentic AI and intelligent orchestration are…
  • Blog
    July 08, 2026

    BT and Verizon have combined their international enterprise operations into a 50:50 Joint Venture (JV). The business brings together US$4 billion in revenue, more than 3,000 customers, operations across 180 countries, and a US$625 million equalization payment…
  • PEAK Matrix®
    July 08, 2026

    Enterprises continue to retain mainframes for mission-critical workloads that demand resilience, security, performance, and transaction integrity. Rather than replacing these platforms, organizations are increasingly investing in modern mainframe services that enhance and extend retained environments through…
  • PEAK Matrix®
    July 02, 2026

    Mainframe modernization has become a strategic priority as enterprises seek to reduce run costs, address legacy talent constraints, and unlock digital business models without disrupting core systems. The market is shifting from rehost-led programs toward phased,…
  • Viewpoint
    June 23, 2026

    Organizations today are expected to simultaneously drive growth, improve productivity, optimize costs, strengthen resilience, and accelerate AI adoption. While many have clear strategic priorities and continue to invest in transformation initiatives, execution often falls short because…
  • Thematic Report
    June 19, 2026

    The Middle East and North Africa (MENA) region is steadily emerging as an important node in the global services delivery landscape, supported by untapped talent potential, strong regional demand, and lower competitive intensity than established delivery…
  • Viewpoint
    June 18, 2026

    Regulatory scrutiny surrounding offshore call-center operations serving US consumers is moving beyond periodic legislative debate to a more immediate policy issue. While the Keep Call Centers in America Act of 2025 has seen limited legislative progress,…
  • Market Insights™
    June 16, 2026

  • Tech Provider Spotlight
    June 16, 2026

    As enterprises scale AI training and inference workloads, the network is becoming a direct AI infrastructure performance enabler rather than a supporting layer. Traditional cloud and data center fabrics were built for generalized traffic and are…
  • State of the Market
    June 15, 2026

    This report, titled Risk Watch 2026: Navigating a World of Wars, Walls, and Watch-items, is the latest edition of Everest Group’s flagship Locations State of the Market report for global services leaders. The report examines how…
  • Location Spotlight
    June 10, 2026

    Everest Group’s Location Spotlight reports assess established and emerging/next-wave global services delivery locations by country and city. The reports help global sourcing practitioners or location strategy professionals stay ahead of the competition in understanding key market…
  • Market Insights™
    June 08, 2026

  • Blog
    June 05, 2026

    A new phase in AI-era enterprise networking  For years, telecom providers focused on connectivity, while hyperscalers controlled cloud platforms, that separation is now fading.    Lumen’s acquisition of Alkira is more than a cloud networking deal; it signals a broader shift in…
  • PEAK Matrix®
    May 28, 2026

    Vendor Management System (VMS) platforms are becoming increasingly important as enterprises seek to improve visibility, governance, compliance, and efficiency across end-to-end contingent workforce programs, including services procurement and independent contractor management. Organizations across industries and geographies…
  • Thematic Report
    May 28, 2026

    Enterprises are increasingly using contingent workforce programs to access scarce skills, improve agility, and respond to changing business demands. However, many organizations continue to evaluate these programs through narrow measures such as cost savings, compliance, and…
  • Market Insights™
    May 19, 2026

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