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  • NEW
    Blog
    July 27, 2026

    As India becomes more deeply embedded in global delivery portfolios, the boardroom discussions are shifting beyond its attractiveness as a scaled delivery location to the governance implications of relying heavily on a single market. Critical technology programs, business process services, cybersecurity operations, analytics, product…
  • Thematic Report
    June 19, 2026

    The Middle East and North Africa (MENA) region is steadily emerging as an important node in the global services delivery landscape, supported by untapped talent potential, strong regional demand, and lower competitive intensity than established delivery…
  • Viewpoint
    June 18, 2026

    Regulatory scrutiny surrounding offshore call-center operations serving US consumers is moving beyond periodic legislative debate to a more immediate policy issue. While the Keep Call Centers in America Act of 2025 has seen limited legislative progress,…
  • Market Insights™
    June 16, 2026

  • State of the Market
    June 15, 2026

    This report, titled Risk Watch 2026: Navigating a World of Wars, Walls, and Watch-items, is the latest edition of Everest Group’s flagship Locations State of the Market report for global services leaders. The report examines how…
  • Viewpoint
    June 11, 2026

    Finance is evolving from a control-oriented function into an embedded enterprise performance architect. Regulatory changes, geopolitical uncertainty, technology advances, talent shortages, new business models, and demand for accelerated value creation are prompting Chief Financial Officers (CFOs)…
  • Location Spotlight
    June 10, 2026

    Everest Group’s Location Spotlight reports assess established and emerging/next-wave global services delivery locations by country and city. The reports help global sourcing practitioners or location strategy professionals stay ahead of the competition in understanding key market…
  • Market Insights™
    June 08, 2026

  • Market Insights™
    May 19, 2026

  • Location Spotlight
    May 18, 2026

    Everest Group’s Location Spotlight reports assess established and emerging/next-wave global services delivery locations by country and city. The reports help global sourcing practitioners or location strategy professionals stay ahead of the competition in understanding key market…
  • Location Spotlight
    April 30, 2026

    Everest Group’s Location Spotlight reports assess established and emerging/next-wave global services delivery locations by country and city. The reports help global sourcing practitioners or location strategy professionals stay ahead of the competition in understanding key market…
  • Market Insights™
    April 20, 2026

  • Roundtable
    April 16, 2026

    Following our GBS Operating Model FutureCast workshop, Everest Group is convening a select group of GBS leaders for an interactive working session on Thursday, May 07, to pressure test emerging perspectives on reimagining the operating model in the age of agentic AI.  …
  • Blog
    April 15, 2026

    For years, finance organizations have industrialized operations through Enterprise Resource Planning (ERP) standardization and workflow tools leveraging automation, analytics, and chatbots. This improved efficiency in repeatable processes. However, a large portion of finance work remained untouched, particularly work shaped by exceptions, handoffs, approvals, policy interpretation, and follow-through.   Generative AI (gen AI) improved search, drafting,…
  • Roundtable
    March 31, 2026

    Following our GBS Operating Model FutureCast workshop, Everest Group is convening a select group of GBS leaders for an interactive working session on Tuesday, April 14, to pressure test emerging perspectives on reimagining the operating model in the age of agentic AI.  …
  • Thematic Report
    March 31, 2026

    Over the past decade, finance has streamlined routine work through Enterprise Resource Planning (ERP) standardization, shared services, and robotic process automation, but the most effort-intensive parts of Finance and Accounting (F&A) still revolve around exceptions, context,…
  • Location Spotlight
    March 18, 2026

    Everest Group’s Location Spotlight reports assess established and emerging/next-wave global services delivery locations by country and city. The reports help global sourcing practitioners and location strategy professionals stay ahead of the competition in understanding key market…
  • Tech Launch Perspective
    March 11, 2026

    Enterprises are raising the bar for finance AI investments, expecting not just automation, but accountable outcomes tied to KPIs and measurable payback. As a result, technology providers must demonstrate credible agent-led execution, robust governance, and transparent…
  • Blog
    Feb. 18, 2026

    Order-to-Cash (O2C) is increasingly emerging as a Chief Financial Officer (CFO) performance lever, sitting at the intersection of cash outcomes and customer experience in the Finance and Accounting (F&A) value chain. As working capital scrutiny intensifies and finance teams face mounting pressure to deliver faster, more predictable cash conversion with fewer manual interventions, enterprises are…
  • Location Spotlight
    Feb. 06, 2026

    Everest Group’s Location Spotlight reports assess established and emerging/next-wave global services delivery locations by country and city. The reports help global sourcing practitioners or location strategy professionals stay ahead of the competition in understanding key market…

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