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  • Blog
    Oct. 06, 2026

    The AI challengers are starting to help SaaS incumbents deepen customer lock-in  Salesforce and Anthropic partnership  Salesforce and Anthropic have given their expanded partnership a suitably muscular name: Claudeforce. While it sounds like innocuous co-branding, Chief…
  • Viewpoint
    Sep. 11, 2026

    Enterprise AI costs are becoming harder to forecast and govern as spending expands across cloud infrastructure, model-provider APIs, AI SaaS, data platforms, GPUs, RAG pipelines, observability tools, and embedded AI capabilities. Fragmented ownership makes it difficult…
  • Blog
    Sep. 03, 2026

    Artificial Intelligence (AI) is widely seen as a defining capability for competitive advantage. A growing body of research warns that organizations risk falling behind if they fail to adopt AI aggressively. While this concern is valid, it misdiagnoses the…
  • Blog
    Sep. 02, 2026

    For decades, Chief Information Officers (CIOs) have carried a growing burden of technical debt: fragmented data, aging architecture, redundant applications, and infrastructure complexities. Everyone knew these foundations needed attention, but when funding competed with revenue-generating initiatives, cleaner data or simpler architecture rarely won.  Reach…
  • Blog
    June 19, 2026

    Software-as-a-Service (SaaS) has become one of the most significant and least governed areas of enterprise technology spend. What began as a faster, more flexible way to consume software has evolved into a complex web of fragmented ownership, overlapping tools,…
  • LinkedIn Live
    May 28, 2026

    What is the “context layer” for organizational AI, and what did it look like in the race to unlock enterprise value? Although autonomous AI systems were being deployed with greater frequency, organizations continued to face persistent…
  • Blog
    May 13, 2026

    Over the past few months, Ross and I have spoken with enterprise technology leaders across two large consumer goods firms, a healthcare payer, and a leading global asset management firm. These conversations converged on three themes: Software-as-a-Service (SaaS) consolidation, the path to building an…
  • Blog
    May 11, 2026

    I recently spoke with a solo-practitioner attorney who told me she had “implemented Artificial Intelligence (AI) everywhere.” Given how aggressively the legal industry cheerleaders are pushing AI-led transformation, I expected something sophisticated, perhaps an agentic system handling contract negotiations or a custom-trained legal model. Instead, she described something far simpler:  Gemini…