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Voice of the Customer May 28, 2026
Voice of the Customer (VoC): Retirements and Pensions Core Technology
Retirement and pensions enterprises are modernizing their technology stacks to improve administration accuracy, member and sponsor experiences, and operational resilience across recordkeeping, contributions, pension payroll, withdrawals, investment servicing, and advice-led engagement. Legacy administration platforms, fragmented payroll… -
Provider Recognition March 03, 2026
Top 50™ Core Banking Technology Providers 2026
The Everest Group Top 50™ Core Banking Technology Providers 2026 report presents an objective, data-driven analysis of the leading core banking technology providers serving the global banking industry. This ranking offers a factual, multi-parameter view of… -
Tech Provider Spotlight Dec. 19, 2025
Tech Provider Spotlight: Marketing Technology in Banking, Financial Services, and Insurance (BFSI)
Banking, Financial Services, and Insurance (BFSI) enterprises are fundamentally transforming customer engagement, driven by rising expectations for personalized, timely, and compliant communication. Traditional marketing environments – limited by fragmented data, manual content workflows, and siloed tools… -
Market Insights™ Dec. 15, 2025
The C.L.O.U.D. Framework for BFSI’s Journey in the Cloud
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Market Insights™ Dec. 15, 2025
Cloud a Vital Enabler in Enterprise-Scale AI in BFSI
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Market Insights™ Dec. 15, 2025
BFSI’s Shift from Cloud Adoption to Cloud Optimization
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Market Insights™ Dec. 15, 2025
5 Strategic Ecosystem Collaboration Pillars to Maximize BFSI Cloud Value
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Thematic Report Dec. 09, 2025
Insurance Fraud Market Report 2025: Navigating the AI Era of Risk, Complexity, and Collaboration
Insurance fraud is rapidly evolving from isolated claims events to systemic, AI-driven threats that span the entire policy life cycle. Fraudsters are exploiting automation gaps, generative AI tools, and digital platforms to scale manipulation tactics such… -
Thematic Report Nov. 28, 2025
Cloud-First Financial Future – How Banking, Financial Services, and Insurance (BFSI) Enterprises can Accelerate Transformation with Hyperscalers
BFSI enterprises are evolving their cloud strategies to align more closely with business objectives. As cloud adoption matures, the focus is shifting from infrastructure-led migrations to unlocking value across five core transformation pillars: product and customer… -
Provider Compendium Feb. 28, 2025
Life and Annuities (L&A) Insurance BPS and Third-party Administrator (TPA) – Provider Compendium 2025
The global Life and Annuities (L&A) insurance industry is significantly transforming as insurers navigate evolving customer expectations, regulatory pressures, and macroeconomic uncertainties. Legacy systems continue to hinder agility and innovation, posing challenges to operational efficiency. However,… -
PEAK Matrix® Feb. 04, 2025
Life and Annuities (L&A) Insurance BPS and Third-Party Administrator (TPA) PEAK Matrix® Assessment 2025
The global Life and Annuities (L&A) insurance industry is significantly transforming as insurers navigate evolving customer expectations, regulatory pressures, and macroeconomic uncertainties. Legacy systems continue to hinder agility and innovation, posing challenges to operational efficiency. However,… -
PEAK Matrix® July 31, 2024
Life & Annuity (L&A) Insurance IT Services PEAK Matrix® Assessment 2024
The Life and Annuity (L&A) insurance industry is rapidly transforming, driven by technology advances and evolving customer expectations. As insurers face challenges with legacy systems, regulatory changes, and market dynamics, IT service providers become crucial allies… -
State of the Market June 28, 2024
Life & Annuity (L&A) Insurance State of the Market 2024
In 2023, insurance companies improved profitability through rate hikes, better underwriting, higher investment returns, and reduced systemic risk. However, the industry faces a significant challenge: over the past two decades, nominal GDP growth has outpaced premium… -
Post-quantum cryptography (PQC) has become essential for enterprises to protect against future quantum-enabled attacks and secure digital assets and sensitive data. Read on to discover providers’ crucial role in preparing enterprises for PQC. Reach out to…
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Provider Compendium Jan. 18, 2024
Talent Readiness for Next-generation IT Services – Provider Compendium 2024
The scarcity of talent equipped with next-generation skills remains a major roadblock in digital transformation journeys for enterprises. This challenge is exacerbated by the diminishing half-lives of skills and an increasing attrition rate in emerging skills… -
PEAK Matrix® Nov. 28, 2023
Talent Readiness for Next-generation IT Services PEAK Matrix® Assessment 2023
Amid the rapidly evolving technology landscape, as enterprises advance in their digital transformation endeavors, they face a primary challenge the shortage of talent equipped with next-generation skills. This challenge is further exacerbated by the shortening half-lives… -
Provider Compendium Nov. 24, 2023
Cloud Services in Insurance – Provider Compendium 2023
The insurance industry has been relatively slow to adopt digital measures due to regulatory constraints and product complexities. However, carriers are actively embracing change to become risk mitigators. With an exponential rise in claims costs and… -
PEAK Matrix® Oct. 20, 2023
Cloud Services in Insurance PEAK Matrix® Assessment 2023
The insurance industry has been relatively slow in adopting digital measures due to regulatory constraints and product complexities. However, carriers are embracing the change to become risk mitigators. With the exponential rise in claims costs and… -
Provider Compendium Jan. 06, 2023
Application and Digital Services (ADS) in Life and Annuity (L&A) Insurance – Service Provider Compendium 2023
Life and Annuities (L&A) insurers are partnering with providers to improve their digital transformation journeys and meet customer expectations by enabling accelerated underwriting, improved sales and distribution, and faster new products’ launch. Moreover, macro challenges such… -
PEAK Matrix® Nov. 24, 2022
Application and Digital Services (ADS) in Life and Annuity (L&A) Insurance – PEAK Matrix® Assessment 2023
Life and Annuities (L&A) insurers are partnering with providers to improve their digital transformation journeys and meet customer expectations by enabling accelerated underwriting, improved sales and distribution, and faster new products’ launch. Macro challenges such as…
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