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NEWPEAK Matrix® May 28, 2026
Vendor Management System (VMS) PEAK Matrix® Assessment 2026 - Global, North America, and EMEA
Vendor Management System (VMS) platforms are becoming increasingly important as enterprises seek to improve visibility, governance, compliance, and efficiency across end-to-end contingent workforce programs, including services procurement and independent contractor management. Organizations across industries and geographies… -
LinkedIn Live March 23, 2026
Hype vs. Reality: Why Some AI Programs Scale - While Others Plateau
AI has moved from experimentation to expectation, yet scalable ROI remains uneven. While some initiatives are delivering measurable impact, many are stalled in pilot mode. Hear from Everest Group’s Vice President, Chhandak Biswas and Practice Director,… -
Video Aug. 20, 2024
NextWealth: Bridging the Education-Employment Gap in Rural India
In this video, Everest Group’s sustainability and impact sourcing experts discuss how the expansion of access to higher education in India has become a priority with successes in rural locations. Unfortunately, the same is not the… -
Automation has evolved from basic tasks to advanced Intelligent Automation (IA), significantly modifying enterprise operations. As enterprises aim to scale their automation capabilities, adopting a Unified Intelligent Automation Platform (UIAP) is vital. Enterprises can use gen…
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Blog May 14, 2024
From Buzzwords to Reality: Impact Sourcing and AI for Social and Business Advancement
Discover the transformative power of impact sourcing firsthand through Everest Group’s sustainability teams’ eye-opening visit to a NextWealth center in rural India.Stepping out of our vehicle after a six–hour trip from our office in Bengaluru, Karnataka,… -
Thematic Report Jan. 18, 2024
Generative AI for the Future of Application Services – Propelling Productivity and Reshaping Cost Paradigms
Despite generative AI’s decades-long exploration into generating new content, some industry leaders express optimism, while others still navigate the uncharted waters of its potential and grapple with ethical complexities. As enterprises adopt generative AI in innovative… -
Blog Sep. 27, 2023
Cisco’s Acquisition of Splunk Marks the Beginning of the Battle for Integrated IT Operations
In the biggest technology transaction of the year so far, Cisco agreed on September 21 to buy cybersecurity firm Splunk for a staggering US$28 billion. With the potential to help organizations integrate their IT operations across… -
State of the Market Sep. 20, 2023
Automation Platform Engineering: Unleashing the True Potential of Application Automation
Enterprises are recognizing the significance of application automation not only to enhance their technology stack but also to stay competitive in today’s market. As these enterprises become technologically mature, they are discovering that application automation can… -
Provider Compendium Aug. 18, 2023
Application Automation Services – Provider Compendium 2023
In today’s market, enterprises are facing intense competition, making it even more challenging to stand out. To enhance their technology stack and maintain competitiveness in the modern business environment, many organizations are investing in application automation.… -
Viewpoint July 17, 2023
Emergence of Enterprise Automation
Initially, automation aimed to reduce costs and improve process efficiency. However, automation now focuses on generating business value and helping organizations become lean, resilient, and agile in response to evolving customer expectations, growing competition, and increasing… -
PEAK Matrix® July 10, 2023
Banking Operations – Services PEAK Matrix® Assessment 2023
The banking operations market has become relatively consolidated at the top, with the leading participants capturing a larger share of the market. Additionally, specialists have entered specific banking segments. Lines of business such as cards and… -
PEAK Matrix® May 24, 2023
Application Automation Services PEAK Matrix® Assessment 2023
Enterprises face intense competition in today’s market, making it even more challenging to stand out. To enhance their technology stack and maintain competitiveness in the modern business environment, many organizations are investing in application automation. Technically… -
Blog March 03, 2023
Financial Services Trends Fueling Outsourcing Opportunities in Emerging Markets
With customer demand for financial services rising across geographies, looming recessionary fears and competition is leading enterprises to expand beyond North America and enter developing markets such as the UK, Europe, Latin America, Asia Pacific, the… -
Thematic Report Feb. 08, 2023
Emerging Geographies' Specialized Banking, Mortgage, and Risk and Compliance Needs
Banks, lenders, FinTechs, and other Banking and Financial Services (BFS) enterprises are rapidly evolving their focus. They are expanding beyond North America and establishing a presence in developing markets, such as the UK, Europe, Latin America,… -
Thematic Report Oct. 27, 2022
Put the Pedal to the Metal – An Enterprise Perspective of ESG in Banking
ESG, or Environmental, Social, and Governance, is no longer a mere buzz word in the Banking and Financial Services (BFS) sector. Regulators, both at national and international levels, are constantly attempting to widen the scope of… -
Viewpoint Oct. 21, 2022
Understanding Observability and Measuring its Value in IT Operations
Artificial Intelligence Operations (AIOps) – or the application of big data analytics, Machine Learning (ML), and other AI technologies to automate and improve IT operations – is driving a significant shift in the IT operations landscape… -
Provider Compendium Oct. 07, 2022
Financial Crime and Compliance (FCC) Operations – Service Provider Compendium 2023
Financial Crime and Compliance (FCC) Operations Provider Compendium provides accurate, comprehensive, and fact-based snapshots of 27 FCC operations service providers, including their scale of operations, technology solutions, and delivery locations, along with Everest Group’s PEAK Matrix®… -
Provider Compendium Oct. 06, 2022
Multi-cloud Application Development Services Provider Compendium 2023
Cloud adoption has increased in recent years, with enterprises increasingly investing in modernization initiatives to compete in an evolving digital world. Enterprises are adopting a cloud-first strategy to achieve benefits such as increased business agility, an… -
PEAK Matrix® Sep. 08, 2022
Multi-cloud Application Development Services PEAK Matrix® Assessment 2022
Cloud adoption has increased in recent years, with enterprises increasingly investing in modernization initiatives to compete in an evolving digital world. Enterprises are adopting a cloud-first strategy to achieve benefits such as increased business agility, an… -
While nearly all industries are dealing with a talent dearth, the mortgage industry is faced with unprecedented layoffs. Rising interest rates, high housing prices, and a shortage of listings have cooled mortgage and refinance activity from…
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