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  • Roundtable
    April 16, 2026

    Following our GBS Operating Model FutureCast workshop, Everest Group is convening a select group of GBS leaders for an interactive working session on Thursday, May 07, to pressure test emerging perspectives on reimagining the operating model in the age of agentic AI.  …
  • Roundtable
    March 31, 2026

    Following our GBS Operating Model FutureCast workshop, Everest Group is convening a select group of GBS leaders for an interactive working session on Tuesday, April 14, to pressure test emerging perspectives on reimagining the operating model in the age of agentic AI.  …
  • LinkedIn Live
    Nov. 19, 2025

    In an evolving landscape where analyst relations (AR) shape market perception and business success, leaders continued to look for proven tactics embraced by experienced AR professionals. Everest Group’s Katrina Menzigian, along with industry experts from other…
  • Blog
    Nov. 05, 2025

    In 2006, I visited my first captive center in Bengaluru. At the time, the model was still in its formative years – many multinational organizations were only beginning to explore the potential of setting up their own in-house centers…
  • Provider Compendium
    July 10, 2025

    In 2024, organizations faced a volatile talent landscape due to rapid skill disruptions, shifting workforce dynamics, and growing pressure to adopt a skills-first approach. In response, several enterprises have turned to skills intelligence platforms to design…
  • Event
    June 17, 2025

    As AI, automation, and continuous change redefine the workplace, leading organizations are rethinking how work gets done – shifting from rigid job structures to agile, skills-based models. This transformation is about more than HR strategy –…
  • Webinar Deck
    June 17, 2025

    As AI, automation, and continuous change redefine the workplace, leading organizations are rethinking how work gets done – shifting from rigid job structures to agile, skills-based models. This transformation is about more than HR strategy –…
  • Briefings
    May 14, 2025

    Everest Group hosted its exclusive launch event for its new Advanced SciTech Service. This program is designed to help you navigate the complex landscape of emerging science and technology, enabling you to integrate cutting-edge innovations effectively…
  • May 01, 2025

    Microsoft recently announced the general availability of People Skills, an artificial intelligence (AI)-driven skills intelligence solution, along with Skills Agent, an AI-powered assistant within the Microsoft 365 Copilot ecosystem.  People Skills uses AI technology (powered by OpenAI…
  • PEAK Matrix®
    April 14, 2025

    In 2024, enterprises navigated a volatile talent landscape due to skill disruptions, workforce shifts, and growing pressure to adopt a skills-first approach. In response, several organizations have started to adopt skills intelligence platforms to build more…
  • Viewpoint
    March 21, 2025

    Organizations are rethinking payroll, transitioning it from a back-office function into a vital cornerstone of the employee experience. Evolving workforce expectations, such as real-time compensation insights, flexible payment methods, and transparent pay structures drive this shift.…
  • Provider Compendium
    Feb. 17, 2025

    Enterprises adopt AI to cut costs, improve stakeholder experiences, and boost revenue, with investments set to rise as generative AI evolves. However, scaling AI remains difficult due to complex technology landscapes, legacy data challenges, unclear strategies,…
  • State of the Market
    Feb. 05, 2025

    Employer of Record (EoR) providers are third-party intermediaries that manage employee hiring, compliance, payroll, and benefits. They enable enterprises to prioritize core operations and avoid labor law complexities. EoR services are particularly valuable for businesses expanding…
  • Provider Compendium
    Dec. 20, 2024

    The Employer of Record (EoR) Provider Compendium 2024 is a companion to Everest Group’s Employer of Record (EoR) Solutions PEAK Matrix® Assessment 2024. The report provides a comprehensive snapshot of 17 EoR providers’ recent investments and…
  • Executive Briefs
    Dec. 16, 2024

    Since the inception of Global Business Services (GBS), organizations have been refining their resourcing models, balancing in-house operations, outsourcing, or a hybrid resourcing approach. This hybrid model strategically combines the strengths of in-house and outsourced resources,…
  • PEAK Matrix®
    Dec. 10, 2024

    Enterprises use AI to reduce costs, enhance stakeholder experiences, and drive revenue, with investments expected to grow due to generative AI advances. However, scaling AI initiatives remains challenging due to complex technology landscapes, legacy data issues,…
  • Conference
    Dec. 03, 2024

    Everest Group hosted its exclusive launch event for its new Advanced SciTech Service. This program is designed to help you navigate the complex landscape of emerging science and technology, enabling you to integrate cutting-edge innovations effectively…
  • Provider Compendium
    Nov. 27, 2024

    Recruitment Process Outsourcing (RPO) is gaining worldwide adoption, driving the demand for regional expertise and consistent delivery across geographies. Amid volatile market conditions in 2023, enterprises sought flexibility, adaptability, and scalability from their RPO providers. Regional…
  • Location Spotlight
    Oct. 25, 2024

    Everest Group’s Location Spotlight reports provide a crisp, insightful assessment of established and emerging/next-wave global services delivery locations by country and city. The reports help global sourcing practitioners or location strategy professionals stay ahead of the…
  • Market Insights™
    Oct. 24, 2024

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