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  • Roundtable
    April 16, 2026

    Following our GBS Operating Model FutureCast workshop, Everest Group is convening a select group of GBS leaders for an interactive working session on Thursday, May 07, to pressure test emerging perspectives on reimagining the operating model in the age of agentic AI.  …
  • Thematic Report
    April 13, 2026

    As the talent competition intensifies and the demand for high-impact, future-ready skills continues to outpace supply, it is vital to maintain a strong employer brand. In a landscape where specialized functional and behavioral skills set the…
  • Thematic Report
    April 13, 2026

    As talent competition intensifies and the demand for high-impact, future-ready skills continues to outpace supply, becoming an employer of choice is increasingly critical. Organizations that offer differentiated and credible employee experiences, anchored in growth opportunities, meaningful…
  • Roundtable
    March 31, 2026

    Following our GBS Operating Model FutureCast workshop, Everest Group is convening a select group of GBS leaders for an interactive working session on Tuesday, April 14, to pressure test emerging perspectives on reimagining the operating model in the age of agentic AI.  …
  • Thematic Report
    March 09, 2026

    As the talent competition intensifies and the demand for high-impact, future-ready skills continues to outpace supply, it is vital to maintain a strong employer brand. In a landscape where specialized functional and behavioral skills set the…
  • Thematic Report
    March 09, 2026

    As competition for talent intensifies and demand for high-impact, future-ready skills continues to outpace supply, becoming an employer of choice is increasingly important. Organizations that offer differentiated and credible employee experiences, anchored in growth opportunities, meaningful…
  • LinkedIn Live
    Nov. 19, 2025

    In an evolving landscape where analyst relations (AR) shape market perception and business success, leaders continued to look for proven tactics embraced by experienced AR professionals. Everest Group’s Katrina Menzigian, along with industry experts from other…
  • State of the Market
    Nov. 11, 2025

    Over the past two decades, Global Business Services (GBS) centers have evolved from cost-focused delivery hubs to integral strategic partners transforming enterprises. The GBS model today plays a pivotal role in enabling agility, scalability, and innovation…
  • Blog
    Nov. 05, 2025

    In 2006, I visited my first captive center in Bengaluru. At the time, the model was still in its formative years – many multinational organizations were only beginning to explore the potential of setting up their own in-house centers…
  • Thematic Report
    Oct. 17, 2025

    Fresenius Kabi’s enterprise transformation highlights the essential role of Global Business Services (GBS) in enabling end-to-end value realization through SAP S/4HANA adoption. With a strategic focus on shifting from siloed operations to a globally harmonized service…
  • Briefings
    May 14, 2025

    Everest Group hosted its exclusive launch event for its new Advanced SciTech Service. This program is designed to help you navigate the complex landscape of emerging science and technology, enabling you to integrate cutting-edge innovations effectively…
  • April 29, 2025

    What do the top talent in the market really think about working at your company?  If you don’t know, you’re not alone.  In today’s hyper-competitive talent landscape, your employer brand isn’t just a reflection of your…
  • April 29, 2025

    Leading global research firm Everest Group has released its latest 2025 versions of the Top GBS Employers™ 2025 in India, the Philippines, and Poland and the Top Employers for Tech Talent™ 2025 in India, the US, and…
  • Thematic Report
    April 28, 2025

    The demand for top talent is growing fast as the job market shifts from economic uncertainty to a dynamic environment. In this scenario, maintaining a strong employer brand is vital. Organizations prioritizing talent will gain a…
  • Thematic Report
    April 28, 2025

    The demand for top talent is growing fast as the job market shifts from economic uncertainty to a dynamic environment. In this scenario, maintaining a strong employer brand is vital. Organizations prioritizing talent will gain a…
  • Blog
    April 17, 2025

    Most Global Capability Centers (GCCs) / Global Business Services (GBS) organizations find themselves facing a familiar yet increasingly complex question: Should we deliver services in-house, outsource to providers, or embrace a hybrid model? With service delivery…
  • Blog
    April 17, 2025

    The Global Capability Center (GCC) story is one of stunning momentum. According to Everest Group’s research, more than 500 companies have set up GCCs in last 12-15 months, more than 1,500 since COVID, with India cementing…
  • Thematic Report
    April 01, 2025

    As the job market shifts from economic uncertainty to a dynamic environment, the demand for top talent is growing fast. In this scenario, maintaining a strong employer brand is vital. Organizations that prioritize talent will gain…
  • Thematic Report
    April 01, 2025

    As the job market shifts from economic uncertainty to a dynamic environment, the demand for top talent is growing fast. In this scenario, maintaining a strong employer brand is vital. Organizations that prioritize talent will gain…
  • Provider Compendium
    Feb. 17, 2025

    Enterprises adopt AI to cut costs, improve stakeholder experiences, and boost revenue, with investments set to rise as generative AI evolves. However, scaling AI remains difficult due to complex technology landscapes, legacy data challenges, unclear strategies,…

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