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Showing 32 results

Parul Jain CJ Sengupta Engineering Cloud computing Outsourcing

CJ Sengupta

Managing Partner
Parul Jain

Vice President

Voice of the Customer
June 26, 2025

CJ Sengupta

Managing Partner

Kumar Avijit

Vice President

Prabhjyot Kaur

Senior Analyst

Praharsh Srivastava

Practice Director

Cyber Threat Detection and Response (CTDR): Voice of the Customer 2025

With rapid digitization expanding the attack surface, the rise in sophisticated and state-sponsored cyber threats, and intensifying regulatory scrutiny on breach monitoring and reporting, demand for comprehensive Cyber Threat Detection and Response (CTDR) solutions continues to…
Executive Briefs
Dec. 16, 2024

Amy Fong

Partner

Parul Jain

Vice President

Kushagra Singh

Practice Director

Khushboo Hanjura

Senior Analyst

Mudra Jain

Senior Analyst

Managing the Hybrid Offshore Resource Model: Navigating Evolution and Future Trends

Since the inception of Global Business Services (GBS), organizations have been refining their resourcing models, balancing in-house operations, outsourcing, or a hybrid resourcing approach. This hybrid model strategically combines the strengths of in-house and outsourced resources,…
Market Insights™
Sep. 12, 2024

Parul Jain

Vice President

Shivam Arora

Senior Analyst

Mihir Bade

Senior Analyst

Impact Sourcing in Africa
Market Insights™
April 02, 2024

CJ Sengupta

Managing Partner

Jimit Arora

Chief Executive Officer

Sustainability in IT Outsourcing
Thematic Report
July 22, 2020

Parul Jain

Vice President

Anish Agarwal

Vice President

Harshit Gupta

Senior Analyst

Engineering Services Skills Handbook: Preparing for Next Wave of Growth in Global ER&D

In recent years, customer experience and digitalization of products and processes have taken centerstage in the engineering services domain. Enterprises continue to invest in emerging technologies such as AI, blockchain, and 5G and combine them with…
Viewpoint
March 23, 2020

Parul Jain

Vice President

Hrishi Raj Agarwalla

Vice President

2020 Location Predictions: Confronting the Impending Slowdown

Everest Group’s predictions that the global services market would experience slightly lower growth in 2019 over 2018, both in terms of revenue and headcount, have been proven correct. Enterprises have been increasingly leveraging their locations strategies…
State of the Market
Oct. 31, 2019

CJ Sengupta

Managing Partner

Yugal Joshi

Partner

Ashwin Venkatesan

Vice President

Titus M

Practice Director

Exploring the Enterprise Journey Towards “Invisible” IT Infrastructure

About 85% of enterprises believe that IT infrastructure is the bedrock of business transformation initiatives. However, most enterprises believe that their current IT infrastructure services model is not ready to cater to their digital needs. Digital…
PEAK Matrix®
Nov. 20, 2018

CJ Sengupta

Managing Partner

Yugal Joshi

Partner

Ashwin Venkatesan

Vice President

Mukesh Ranjan

Vice President

Cloud Enablement Services PEAK Matrix™ Assessment 2019 and Market Trends: An Enterprise Primer for Adopting (or Intelligently Ignoring!) Cloud Native

With cloud becoming the bedrock of digital businesses, “cloud native” promises to be the default operating model for future enterprises and is garnering significant enterprise interest. However, the cloud-native concept has somewhat been misunderstood and under-positioned…
State of the Market
July 24, 2018

CJ Sengupta

Managing Partner

Yugal Joshi

Partner

Ashwin Venkatesan

Vice President

Udit Singh

Vice President

AI Stands to Make IT Infrastructure Services “Invisible”

About 72% of the enterprises cite IT infrastructure services as a key hurdle in becoming a digital first enterprise. Most enterprises believe their infrastructure services are not moving fast enough to support and drive the future…
PEAK Matrix®
July 19, 2018

CJ Sengupta

Managing Partner

Yugal Joshi

Partner

Ashwin Venkatesan

Vice President

Mukesh Ranjan

Vice President

IT Infrastructure Services Automation – Market Trends and Services PEAK Matrix™ Assessment 2018: Become AI Aware or Fall Behind

IT infrastructure services automation is one of the top priorities of enterprises and service providers alike. However, most enterprises are yet to derive commensurate benefits from their automation investments and lack a long-term transformational roadmap. As…
Thematic Report
May 29, 2018

CJ Sengupta

Managing Partner

Ronak Doshi

Partner

Prashray Kala

Partner

Anirban Deuri

Assistant Manager

Mayank Maria

Vice President

Leading the Pack: Trends for the Top 200 Engineering Research & Development (ER&D) Enterprises

In today’s world of continuously evolving technology landscape and intensifying competition, Research and Development (R&D) activities are playing an increasingly significant role than ever before for businesses to stay innovative, sustainable, and ready for the challenges…
Thematic Report
Feb. 22, 2018

CJ Sengupta

Managing Partner

Yugal Joshi

Partner

Ashwin Venkatesan

Vice President

Upcoming Contract Renewals - Cloud & Infrastructure Services 2018

A large portion of the sourced services market comes back to the planning/negotiating table as contracts keep expiring. Most of these deals had originally been procured via a competitive process involving Request for Proposals (RFPs), capability…
PEAK Matrix®
Dec. 11, 2017

CJ Sengupta

Managing Partner

Yugal Joshi

Partner

Ashwin Venkatesan

Vice President

Mukesh Ranjan

Vice President

Cloud Enablement Services – Market Trends and Services PEAK Matrix™ Assessment 2018: Containers and SDI Gathering Steam

Cloud is increasingly becoming an integral part of global services engagements. A majority of enterprises today believe that cloud is the bedrock of their digital business. As a result, public, private, and hybrid cloud adoption is…
State of the Market
Nov. 27, 2017

Ashwin Venkatesan

Vice President

CJ Sengupta

Managing Partner

Mukesh Ranjan

Vice President

Yugal Joshi

Partner

Cloud and Infrastructure Services – Annual Report 2017 - The Future of Stack is No Stack!

The rapid strides in technology in context of cloud-based delivery models, software-defined infrastructure, automation, containerization, and serverless computing are leading towards a collapsing technology stack, which is set to have a profound impact on the IT…
Thematic Report
July 14, 2017

CJ Sengupta

Managing Partner

Prashray Kala

Partner

Ronak Doshi

Partner

India Takes the Pole Position in Talent Availability for Automotive Engineering Services

India is one of the world’s largest offshore engineering services delivery locations, both for service providers and Global In-house Centers (GICs). Currently, GICs based in India employ ~230,000 FTEs, engaged in a variety of engineering services.…
Thematic Report
May 31, 2017

Anish Agarwal

Vice President

CJ Sengupta

Managing Partner

Mayank Maria

Vice President

Ronak Doshi

Partner

In Pursuit of Product Excellence: Quality Management in the Engineering Services Industry

Global enterprises are investing in enhancing their Quality Management (QM) efforts in their pursuit to research and engineer products of utmost quality that meet global standards in their field. Superior quality of products act as a…
Thematic Report
May 31, 2017

Anish Agarwal

Vice President

CJ Sengupta

Managing Partner

Mayank Maria

Vice President

Ronak Doshi

Partner

Identifying the Right Partners for Quality Management in the Engineering Services Industry – Service Provider Landscape

Enterprises are realigning their quality management efforts to meet their business objectives and drive competitive advantage. They are using global sourcing of quality management services as a lever to meet the challenges of high cost, time-to-market,…
PEAK Matrix®
April 18, 2017

Ashwin Venkatesan

Vice President

CJ Sengupta

Managing Partner

Mukesh Ranjan

Vice President

Yugal Joshi

Partner

IT Infrastructure Automation – Market Update and PEAK Matrix™ Assessment for Solutions (Focus on IT Service Providers)

In today’s digital age, where “applications are the business,” establishing an agile, resilient, and cost-effective IT infrastructure has become critical for enterprises. The need for “business-aligned” IT infrastructure has translated into mainstream adoption of next-generation IT…
Thematic Report
Feb. 23, 2017

Ashwin Venkatesan

Vice President

CJ Sengupta

Managing Partner

Yugal Joshi

Partner

Upcoming Contract Renewals – Infrastructure Services: “Over 40% Incumbents Replaced Annually; Providers Beware!”

Enterprise dissatisfaction is at an all-time high with respect to traditional issues, such as project management, execution, and pricing, as well as lack of meaningful innovation. Additionally, disruptive factors such as saturation, slowing growth rate, and…
PEAK Matrix®
Dec. 19, 2016

Ashwin Venkatesan

Vice President

CJ Sengupta

Managing Partner

Mukesh Ranjan

Vice President

Yugal Joshi

Partner

Hosted Private Cloud Services – Market Update and PEAK Matrix Assessment: Protectionist Sentiments Spur Growth

Protectionist sentiments across regions are on a high with recent events, such as Brexit, election of Donald Trump as the U.S. President, and strengthening of the Russian protectionist policy, adding further fervor. Against this backdrop, hosted…

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