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PriceBook April 30, 2026
PriceBook H2 2025 | Customer Experience
The PriceBook is an off-the-shelf reference that strategic outsourcing and vendor management professionals and Customer Experience Management (CXM) leaders can use to support a range of ongoing pricing and commercial discussions with providers, plus internal planning… -
PriceBook Nov. 14, 2025
PriceBook H1 2025 | Customer Experience
The PriceBook is an off-the-shelf reference that strategic outsourcing and vendor management professionals and Customer Experience Management (CXM) leaders can use to support a range of ongoing pricing and commercial discussions with providers, plus internal planning… -
Thematic Report April 16, 2024
Webinar Deck: Maximizing Value in Business Process Outsourcing Contracts
In business process outsourcing, enterprises need to ensure that their engagements are not only adding value but aligning with their overarching priorities. Watch this webinar where our pricing analysts discussed how enterprises can drive more value in…
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