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  • NEW
    Blog
    Aug. 03, 2026

    In Part 1 of this series, Why the Migration Clock Has Already Started, we explained why Banking, Financial Services and Insurance (BFSI) enterprises cannot wait for a formal mandate to begin their Post-quantum Cryptography (PQC) migration and estimated a roughly US$7 billion spending opportunity across the top…
  • Blog
    July 21, 2026

    Current state of cryptography in BFSI  Banks, insurers, and capital markets enterprises have been using cryptography for a long time across every important part of their business. It protects everything from mobile payments to complex trading platforms and third-party connections.  …
  • Webinar
    April 08, 2026

    Across business functions, a new Business Process Outsourcing (BPO) reality is taking shape - one focused on trends and pricing. Intensifying cost pressures, rapid AI adoption, and evolving talent dynamics are pushing traditional pricing models to…
  • Blog
    Dec. 09, 2025

    For years, Business Process Outsourcing (BPO) contracts have been built on predictability. Buyers paid for hours, Full-time Equivalents (FTEs), and transactions. Providers delivered efficiency, accuracy, and cost savings. Everyone knew the rules.    But those rules are starting to break. Today, clients want more than operational stability;…
  • Webinar Deck
    Aug. 06, 2025

    The world of consulting and managed services is undergoing a seismic shift driven by macroeconomic uncertainty, reduced discretionary spending, evolving regulatory demands, and the explosive rise of AI. These forces are reshaping how clients prioritize their…
  • Event
    Aug. 05, 2025

    The world of consulting and managed services is undergoing a seismic shift driven by macroeconomic uncertainty, reduced discretionary spending, evolving regulatory demands, and the explosive rise of AI. These forces are reshaping how clients prioritize their…
  • July 11, 2025

    Reimagining third-party risk management for speed, value, and measurable resultsThe use of Artificial Intelligence (AI) is revolutionizing Third-Party Risk Management (TPRM), transforming it from a labor-intensive, spreadsheet-driven function into a tech-enabled, intelligence-driven discipline. This post explores…
  • May 12, 2025

    Introduction: The evolving landscapeArtificial Intelligence (AI) is revolutionizing industries, and Private Equity (PE) firms are rapidly adapting to harness its benefits. With record-breaking fundraising and considerable dry powder providing a strong capital base, PE firms are…
  • April 16, 2025

    Price Benchmarking Learn more about our price benchmarking
  • April 11, 2025

    BPS Learn more about our Pricing Services
  • Webinar Deck
    Dec. 03, 2024

    As the global services landscape continues to evolve, 2024 has brought unique challenges. While the cost of delivering global services continued to increase, pricing came to a standstill for many services and even declined for some.…
  • LinkedIn Live
    June 12, 2024

    While the impact sourcing model continues to gain momentum with service providers embracing inclusive talent strategies, enterprise buyers are yet to recognize the win-win value of the model. Watch this interactive LinkedIn Live event to discover…
  • Webinar
    April 16, 2024

    In business process outsourcing, enterprises need to ensure that their engagements are not only adding value but aligning with their overarching priorities. Watch this webinar where our pricing analysts discussed how enterprises can drive more value…
  • Viewpoint
    April 16, 2024

    The life science industry’s focus on driving improved customer experiences has steadily grown. Investments to improve customer experiences rank among the top priorities of life sciences enterprises. These enterprises must align customer engagement strategies with the…
  • Thematic Report
    April 16, 2024

    In business process outsourcing, enterprises need to ensure that their engagements are not only adding value but aligning with their overarching priorities. Watch this webinar where our pricing analysts discussed how enterprises can drive more value in…
  • LinkedIn Live
    March 14, 2024

    In 2024, technology will likely be a significant differentiator in customer experience (CX) services, offering overall improved customer experiences and cost rationalization of CX services offered. Forward-thinking enterprises are questioning how new technologies such as generative…
  • Event
    Jan. 30, 2024

    As we enter 2024, enterprises are under immense pressure to optimize their budgets and uncover potential cost savings. Over the past three years, businesses across the globe have struggled to stay within their budgets. In 2021…
  • Thematic Report
    Jan. 30, 2024

    As we enter 2024, enterprises are under immense pressure to optimize their budgets and uncover potential cost savings. Over the past three years, businesses across the globe have struggled to stay within their budgets. In 2021…
  • Video
    Jan. 08, 2024

    In this video, Everest Group’s Manish Malik, Senior Analyst, and Kunal Verma, Vice President, discuss four key commercial shifts that we’re seeing in the business process services (BPO) market space. They examine how the commercial shifts…
  • Provider Compendium
    Dec. 21, 2023

    In response to the global shift in investment priorities toward personalized Customer Experience (CX) post-pandemic, the life sciences commercial technology space is also redirecting its focus. Adapting to the changing landscape, the industry is increasingly leveraging…

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