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  • NEW
    Blog
    Aug. 03, 2026

    In Part 1 of this series, Why the Migration Clock Has Already Started, we explained why Banking, Financial Services and Insurance (BFSI) enterprises cannot wait for a formal mandate to begin their Post-quantum Cryptography (PQC) migration and estimated a roughly US$7 billion spending opportunity across the top…
  • Blog
    July 21, 2026

    Current state of cryptography in BFSI  Banks, insurers, and capital markets enterprises have been using cryptography for a long time across every important part of their business. It protects everything from mobile payments to complex trading platforms and third-party connections.  …
  • Blog
    June 15, 2026

    GCC capability evolved, company governance did not For years, large companies optimized operating models around control. Decision-making became centralized and governance layers expanded. Delivery systems were also designed to reduce variance and create predictability at scale.…
  • Conference
    May 19, 2026

    Date: June 3, 2026 Location: Shangri-La The Fort, Manila We’re a Knowledge Partner  Everest Group will be attending the GC3 Summit in the Philippines as a proud Knowledge Partner. Industry leaders will attend to discuss how Global Capability Centers (GCCs)…
  • Roundtable
    April 16, 2026

    Following our GBS Operating Model FutureCast workshop, Everest Group is convening a select group of GBS leaders for an interactive working session on Thursday, May 07, to pressure test emerging perspectives on reimagining the operating model in the age of agentic AI.  …
  • Roundtable
    March 31, 2026

    Following our GBS Operating Model FutureCast workshop, Everest Group is convening a select group of GBS leaders for an interactive working session on Tuesday, April 14, to pressure test emerging perspectives on reimagining the operating model in the age of agentic AI.  …
  • LinkedIn Live
    March 23, 2026

    The GCC transformation narrative was dominated by AI, innovation, and large-scale change agendas. Yet on the ground, enterprises continued to depend on GCCs for consistency, reliability, and execution confidence. As transformation aspirations accelerated, many organizations began…
  • Provider Compendium
    Feb. 11, 2026

    Enterprises across the payments value chain are accelerating modernization to meet real-time settlement demands, expand cross-border reach, and operate in increasingly data-rich ecosystems. ISO 20022 migration, rising regulatory scrutiny, and the need for resilient, interoperable architectures…
  • Provider Compendium
    Feb. 09, 2026

    The banking industry is entering a new phase of technology transformation, marked by focused execution, legacy systems modernization, and heightened regulatory expectations. As banks move beyond early digital initiatives, they are prioritizing operational resilience, simplification, and…
  • Blog
    Feb. 09, 2026

    Impact Sourcing is no longer a side note in corporate responsibility reports. With over 520,000 workers globally and growth of 4-5% year-over-year, the model has become a serious workforce strategy for enterprises facing talent shortages, inclusion gaps, and pressure to show real progress on equitable economic development.   As…
  • Market Insights™
    Jan. 19, 2026

  • Market Insights™
    Jan. 19, 2026

  • Market Insights™
    Jan. 19, 2026

  • Blog
    Jan. 08, 2026

    The Global Capability Center (GCC) model is no longer an experiment. It is real, scaled, and deeply embedded in how global enterprises operate today. There is little doubt about that anymore.  The model itself will continue. That is not the question.   But…
  • Webinar
    Dec. 17, 2025

    GBS 2026: The Convictions Shaping Tomorrow’s Priorities - As rapid AI disruption, evolving operating models, and shifting talent dynamics reshape the global landscape, GBS leaders face urgent questions about where to focus now to stay ahead.…
  • PEAK Matrix®
    Dec. 11, 2025

    The banking IT services market is structurally resetting. The old model, under which banks relied on labor arbitrage, large offshore teams, and periodic technology upgrades, no longer delivers. Higher delivery costs, tariff uncertainties, wage pressures, and…
  • State of the Market
    Dec. 10, 2025

    The global impact sourcing ecosystem is fundamentally transforming. No longer seen as a niche or CSR initiative, it is becoming a core workforce strategy that supports enterprise goals for agility, resilience, and inclusive growth. This report…
  • LinkedIn Live
    Nov. 19, 2025

    In an evolving landscape where analyst relations (AR) shape market perception and business success, leaders continued to look for proven tactics embraced by experienced AR professionals. Everest Group’s Katrina Menzigian, along with industry experts from other…
  • Blog
    Nov. 05, 2025

    In 2006, I visited my first captive center in Bengaluru. At the time, the model was still in its formative years – many multinational organizations were only beginning to explore the potential of setting up their own in-house centers…
  • Blog
    Nov. 04, 2025

    I keep hearing a familiar statement in leadership meetings: “As AI scales, we’ll need fewer entry-level hires.” It sounds logical. Automation takes over repetitive tasks. Senior professionals handle the complex work. The base of the pyramid…

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