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  • NEW
    Blog
    July 21, 2026

    Current state of cryptography in BFSI  Banks, insurers, and capital markets enterprises have been using cryptography for a long time across every important part of their business. It protects everything from mobile payments to complex trading platforms and third-party connections.  …
  • Webinar
    June 02, 2026

    What separates a strong services partner from the rest, and are you evaluating and monitoring the right indicators in services suppliers? Service provider selection and health monitoring requires more than brand visibility and growth headlines. A…
  • Thematic Report
    May 20, 2026

    The dynamic IT-BP services industry presents opportunities and challenges for providers, requiring them to have an in-depth understanding of emerging trends, evolving forces, and shifting competitive landscapes. Forces & Foresight™, our quarterly report focused on IT-BP…
  • Thematic Report
    May 13, 2026

    The dynamic IT-BP services industry presents both opportunities and challenges for providers, requiring them to have an in-depth understanding of emerging trends, evolving forces, and shifting competitive landscapes. Forces & Foresight™, our quarterly report focused on…
  • Viewpoint
    Feb. 23, 2026

    The global third-party IT-BP services industry closed CY2025 in a state of cautious stabilization after navigating persistent volatility. Early resilience, driven by modernization demand and cost-efficiency mandates, gave way to renewed uncertainty amid macroeconomic disruption, regulatory…
  • Thematic Report
    Jan. 29, 2026

    The dynamic IT and Business Process Services (BPS) industry presents opportunities and challenges for providers, requiring them to have an in-depth understanding of emerging trends, evolving forces, and shifting competitive landscapes. Forces & Foresight™, our quarterly…
  • Thematic Report
    Dec. 19, 2025

    The dynamic IT-BP services industry presents both opportunities and challenges for providers, requiring them to have an in-depth understanding of emerging trends, evolving forces, and shifting competitive landscapes. Forces & Foresight™, our quarterly report focused on…
  • LinkedIn Live
    Nov. 19, 2025

    In an evolving landscape where analyst relations (AR) shape market perception and business success, leaders continued to look for proven tactics embraced by experienced AR professionals. Everest Group’s Katrina Menzigian, along with industry experts from other…
  • Sep. 04, 2025

    Enterprises facing persistent volatility are turning to Global Capability Centers (GCCs) to secure cost visibility, delivery resilience, and scalable capabilities. As demand accelerates, the priority is speed and accountability: ready-to-run models with standardized platforms, built-in automation,…
  • Thematic Report
    July 29, 2025

    The dynamic IT-BP services industry presents opportunities and challenges for providers, requiring them to have an in-depth understanding of emerging trends, evolving forces, and shifting competitive landscapes. Forces & Foresight™, our quarterly report focused on IT-BP…
  • Viewpoint
    July 07, 2025

    After months of speculation, Capgemini announced that it has entered into an agreement to  acquire WNS for US$3.3 billion. Under the definitive transaction agreement, Capgemini will pay  $76.50 per share, representing a 17% premium over WNS’s closing share price on Friday, July  4, 2025.    This Everest Group viewpoint highlights the key positives of the Capgemini–WNS combination,  particularly in terms of complementarity across industry verticals, geographies, and service  offerings, as well as enhanced business scalability. These benefits are expected to bolster the  combined entity’s competitive positioning against other leading broad-based IT-BPS providers.  The analysis also sheds light on potential challenges beyond integration, including timing,  cultural alignment, and value premium justification. Finally, it explores the implications for  enterprise clients, both existing and prospective, as well as the broader impact on the IT-BPS  industry. 
  • July 07, 2025

    What happenedAfter months of speculation, Capgemini announced that it has entered into an agreement to acquire WNS for US$3.3 billion. Under the definitive transaction agreement, Capgemini will pay US$76.50 per share, representing a 17% premium over…
  • Thematic Report
    July 04, 2025

    The dynamic IT-BP services industry presents both opportunities and challenges for providers, requiring them to have an in-depth understanding of emerging trends, evolving forces, and shifting competitive landscapes. Forces & Foresight™, our quarterly report focused on…
  • June 24, 2025

  • May 20, 2025

    Global services in 2025 are about strategic optionality, staying agile, staying invested in high potential areas like artificial intelligence (AI) and Global Capability Centers (GCC), and navigating uncertainty with a steady hand rather than a hopeful sprint. Reach…
  • May 16, 2025

  • May 12, 2025

  • May 12, 2025

    Introduction: The evolving landscapeArtificial Intelligence (AI) is revolutionizing industries, and Private Equity (PE) firms are rapidly adapting to harness its benefits. With record-breaking fundraising and considerable dry powder providing a strong capital base, PE firms are…
  • Event
    May 08, 2025

    As the outsourcing landscape evolves amid economic uncertainty, geopolitical changes, shifting buyer priorities, and rapid technological disruption, service providers must stay ahead of the curve to identify where the next wave of growth will come from.…
  • Webinar Deck
    May 08, 2025

    As the outsourcing landscape evolves amid economic uncertainty, geopolitical changes, shifting buyer priorities, and rapid technological disruption, service providers must stay ahead of the curve to identify where the next wave of growth will come from.…

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