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  • NEW
    Blog
    Aug. 03, 2026

    In Part 1 of this series, Why the Migration Clock Has Already Started, we explained why Banking, Financial Services and Insurance (BFSI) enterprises cannot wait for a formal mandate to begin their Post-quantum Cryptography (PQC) migration and estimated a roughly US$7 billion spending opportunity across the top…
  • Blog
    July 21, 2026

    Current state of cryptography in BFSI  Banks, insurers, and capital markets enterprises have been using cryptography for a long time across every important part of their business. It protects everything from mobile payments to complex trading platforms and third-party connections.  …
  • PEAK Matrix®
    Aug. 25, 2025

    Cloud services are enabling mid-market enterprises to accelerate transformation and remain resilient amid macroeconomic challenges. Unlike large enterprises, mid-market organizations prioritize agility, speed, and efficiency, placing a premium on service models that deliver faster time-to-value and…
  • Viewpoint
    July 29, 2025

    Enterprises face mounting pressures to extract real value from AI amidst surging data volumes, complex hybrid environments, and strict compliance requirements. Legacy systems struggle at handling modern AI workloads and advanced data management, particularly in supporting…
  • Tech Launch Perspective
    June 30, 2025

    In April 2025, IBM unveiled the latest evolution of its mainframe portfolio with the introduction of IBM Z17, advancing its long-standing leadership in mainframes. IBM has long been a cornerstone in the evolution of enterprise computing,…
  • May 12, 2025

    Introduction: The evolving landscapeArtificial Intelligence (AI) is revolutionizing industries, and Private Equity (PE) firms are rapidly adapting to harness its benefits. With record-breaking fundraising and considerable dry powder providing a strong capital base, PE firms are…
  • Viewpoint
    April 30, 2025

    In today’s rapidly evolving digital landscape, vector databases are emerging as a key enabler for enterprises looking to harness the potential of unstructured data, particularly in the realm of agentic AI. As organizations generate vast amounts…
  • State of the Market
    Dec. 02, 2024

    The mainframe services market is growing steadily due to enterprises’ evolving demands. As businesses undergo digital transformations, enterprises are reassessing their mainframe strategies, prioritizing integration with cloud platforms, and modernizing legacy applications. The shortage of skilled…
  • Thematic Report
    Sep. 09, 2024

    Mainframe systems remain the cornerstone of enterprises' IT strategies, especially for those requiring substantial processing power for high-volume transactions. Despite the evolving technology and business landscapes, enterprises maintain a positive outlook on mainframe services’ future, focusing…
  • Provider Compendium
    June 28, 2024

    Mainframe services remain essential in enterprise IT infrastructure as they manage extensive processing needs for high-volume transactions, making them a favorable business option. Renowned for their strong performance and reliability rooted in unique computing architecture, mainframe…
  • PEAK Matrix®
    April 09, 2024

    Mainframe services remain a cornerstone of enterprise IT infrastructure due to their unparalleled capacity to handle massive processing requirements. Known for their robust performance and reliability stemming from their distinct computing architecture, mainframe systems continue to…
  • Blog
    Dec. 15, 2023

    Edge computing has great potential beyond local data centers. By integrating the Internet of Things (IoT), Artificial Intelligence/Machine Learning (AI/ML), and neuromorphic chips with edge computing, a revolutionary shift toward a comprehensive distributed cloud model, “IT…
  • Provider Compendium
    Jan. 19, 2023

    Communication Service Providers (CSPs) are upgrading their network services on the back of fast-paced cloud adoption and transformation in enterprises. In addition to providing traditional connectivity offerings, such as LAN and WAN, these providers are investing…
  • Provider Compendium
    Jan. 04, 2023

    Everest Group’s Healthcare Customer Experience Management (CXM) Services in North America – Service Provider Compendium provides comprehensive and fact-based snapshots of 19 CXM service providers and includes insights on the healthcare CXM service provider landscape in…
  • Viewpoint
    Dec. 21, 2022

    Rapidly scaling organizations have been instrumental in redefining the landscape of their respective industries through innovative products based on customer demand. Rising demand for real-time customer support has enabled many organizations to develop robust contact center…
  • PEAK Matrix®
    Dec. 13, 2022

    Communication Service Providers (CSPs) are upgrading their network services on the back of fast-paced cloud adoption and transformation in enterprises. In addition to providing traditional connectivity offerings, such as LAN and WAN, these providers are investing…
  • State of the Market
    Dec. 05, 2022

    Global macroeconomic conditions are indicating the probability of a recession. Despite the adversity, enterprises are partnering with service providers to avail improved digital customer experience services, transformational consultancy, and market intelligence services. In this report, we…
  • PEAK Matrix®
    Nov. 22, 2022

    The healthcare Customer Experience Management (CXM) market has grown steadily after the pandemic due to the increasing focus of healthcare enterprises on member and patient experience and care management. The rising demand for customer engagement touchpoints…
  • Provider Compendium
    Nov. 02, 2022

    Customer Experience Management (CXM) in APAC – Service Provider Compendium features accurate, comprehensive, and fact-based snapshots of 17 CXM service providers in APAC. It features their scale of operations, digital solutions, and delivery locations, along with…
  • PEAK Matrix®
    Aug. 26, 2022

    The APAC Customer Experience Management (CXM) market remained strongly resilient after the pandemic in 2021. Digitization and digital transactions increased in developing countries, such as India, China, Malaysia, and Indonesia. Buyer demographics in APAC are skewed…

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