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Showing 119 results
  • NEW
    Tech Launch Perspective
    Aug. 04, 2026

    SAP’s financial management product announcements at SAP Sapphire 2026 reinforce its vision for autonomous finance as part of its broader Autonomous Enterprise strategy through enhancements spanning agent-led finance execution, continuous and intelligent finance operations, enterprise AI…
  • NEW
    Blog
    Aug. 03, 2026

    In Part 1 of this series, Why the Migration Clock Has Already Started, we explained why Banking, Financial Services and Insurance (BFSI) enterprises cannot wait for a formal mandate to begin their Post-quantum Cryptography (PQC) migration and estimated a roughly US$7 billion spending opportunity across the top…
  • Blog
    July 21, 2026

    Current state of cryptography in BFSI  Banks, insurers, and capital markets enterprises have been using cryptography for a long time across every important part of their business. It protects everything from mobile payments to complex trading platforms and third-party connections.  …
  • Blog
    July 08, 2026

    The GBS industry has spent the better part of two decades trying to solve a problem it may have inadvertently created. We talk endlessly about end-to-end processes, “enterprise value,” integrated service delivery, and breaking down silos.…
  • Viewpoint
    June 18, 2026

    Moving the dial on Service Experience (SX) has become a key priority for Global Business Services (GBS) leaders. Organizations are investing in journey redesign, workflow simplification, stakeholder engagement, self-service enablement, and digital experience initiatives to make…
  • Viewpoint
    June 11, 2026

    Finance is evolving from a control-oriented function into an embedded enterprise performance architect. Regulatory changes, geopolitical uncertainty, technology advances, talent shortages, new business models, and demand for accelerated value creation are prompting Chief Financial Officers (CFOs)…
  • Webinar
    May 26, 2026

    There is no question that GBS organizations are becoming adept at improving service experience. Fewer escalations. Better self-service. Smoother workflows. Higher stakeholder satisfaction. Stronger trust. There is clearly juice in Service Experience (SX). The harder question…
  • Roundtable
    April 16, 2026

    Following our GBS Operating Model FutureCast workshop, Everest Group is convening a select group of GBS leaders for an interactive working session on Thursday, May 07, to pressure test emerging perspectives on reimagining the operating model in the age of agentic AI.  …
  • Blog
    April 15, 2026

    For years, finance organizations have industrialized operations through Enterprise Resource Planning (ERP) standardization and workflow tools leveraging automation, analytics, and chatbots. This improved efficiency in repeatable processes. However, a large portion of finance work remained untouched, particularly work shaped by exceptions, handoffs, approvals, policy interpretation, and follow-through.   Generative AI (gen AI) improved search, drafting,…
  • Roundtable
    March 31, 2026

    Following our GBS Operating Model FutureCast workshop, Everest Group is convening a select group of GBS leaders for an interactive working session on Tuesday, April 14, to pressure test emerging perspectives on reimagining the operating model in the age of agentic AI.  …
  • Thematic Report
    March 31, 2026

    Over the past decade, finance has streamlined routine work through Enterprise Resource Planning (ERP) standardization, shared services, and robotic process automation, but the most effort-intensive parts of Finance and Accounting (F&A) still revolve around exceptions, context,…
  • Tech Launch Perspective
    March 11, 2026

    Enterprises are raising the bar for finance AI investments, expecting not just automation, but accountable outcomes tied to KPIs and measurable payback. As a result, technology providers must demonstrate credible agent-led execution, robust governance, and transparent…
  • Blog
    Feb. 18, 2026

    Order-to-Cash (O2C) is increasingly emerging as a Chief Financial Officer (CFO) performance lever, sitting at the intersection of cash outcomes and customer experience in the Finance and Accounting (F&A) value chain. As working capital scrutiny intensifies and finance teams face mounting pressure to deliver faster, more predictable cash conversion with fewer manual interventions, enterprises are…
  • LinkedIn Live
    Jan. 03, 2026

    Everest Group Engage was heading to London in 2026, bringing senior GBS, sourcing, vendor management, and shared services leaders together with analysts and industry experts. Deborah Kops, Principal of Sourcing Change and Conference Chair for Engage…
  • Provider Compendium
    Nov. 28, 2025

    Everest Group’s Order-to-Cash (O2C) Products – Provider Compendium 2025 provides comprehensive and fact-based snapshots of 16 O2C products and includes insights on the global O2C products market. It examines each product’s features, enhancements, and market adoption…
  • LinkedIn Live
    Nov. 19, 2025

    In an evolving landscape where analyst relations (AR) shape market perception and business success, leaders continued to look for proven tactics embraced by experienced AR professionals. Everest Group’s Katrina Menzigian, along with industry experts from other…
  • Webinar Deck
    Oct. 14, 2025

    GBS leaders face rising cost pressures and rapidly evolving business environments, requiring them to deliver greater strategic value at speed. Skills drive individual performance and capabilities enable outcomes, but it is mindsets – the shared beliefs…
  • Briefings
    Oct. 01, 2025

    In a business environment defined by disruption, success isn’t just about resilience, it’s about connected design, planning, and execution. Enterprises that thrive don’t operate in silos; they rethink strategies and action plans to drive growth, agility,…
  • PEAK Matrix®
    Sep. 30, 2025

    Enterprises are increasingly turning to modern Order-to-Cash (O2C) products in response to growing cost pressures, tighter regulations, and the need for improved agility. Once viewed as a back-office finance function, O2C is becoming a strategic enabler…
  • Event
    Aug. 28, 2025

    GBS leaders face rising cost pressures and rapidly evolving business environments, requiring them to deliver greater strategic value at speed. Skills drive individual performance and capabilities enable outcomes, but it is mindsets – the shared beliefs…

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