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  • Technology Awareness Deep Dive
    June 29, 2026

    This report examines the evolution of data center cooling as it becomes a foundational enabler of AI-scale infrastructure by supporting the rapid growth of graphics processing unit-intensive workloads, High-performance Computing (HPC) workloads, and machine learning workloads. The…
  • Thematic Report
    Sep. 12, 2025

    In today’s dynamic talent landscape, organizations must continuously track both in-demand and emerging roles and skills to enable strategic workforce planning. Rising demand often signals heightened competition or increased attrition risk, making it critical to analyze…
  • Sep. 30, 2024

    In today’s dynamic talent market, where competition is fierce, organizations must actively monitor key roles and skills, identifying both in-demand and emerging ones, allowing for strategic workforce planning. A higher demand may indicate more significant competition…
  • Thematic Report
    Feb. 23, 2024

    In today’s dynamic talent market, where competition is fierce, organizations must actively monitor key roles and skills, identifying both in-demand and emerging ones, allowing for strategic workforce planning. A higher demand may indicate more significant competition…
  • Thematic Report
    Aug. 31, 2023

    In today’s rapidly evolving talent market, where competition is intense, organizations must actively monitor key roles and skills, identify both in-demand and emerging skills, and then prioritize them according to market demand. A higher demand or…
  • Thematic Report
    May 02, 2023

    In today’s rapidly evolving talent market, where competition is intense, organizations must keep a watchful eye on key roles and skills, identify both in-demand and emerging skills, and prioritize them based on market demand. A higher…
  • Thematic Report
    Nov. 18, 2022

    The metaverse uses next-generation advanced technologies to build an immersive, seamless experience. While this ecosystem is still in its nascent stages, it is expected to expand exponentially in the near future. Metaverse provides new avenues for…
  • Thematic Report
    June 20, 2022

    As an increasing number of companies look to technology services as a key business enabler, the demand for technology skills has increased in recent years and is expected to continue to rise in the years ahead.…
  • Thematic Report
    April 07, 2022

    As the world struggles with the next normal following the pandemic, it is apparent that technology will be vital to ensuring businesses’ future resilience. Technology services have become critical for enterprises to achieve the triple mandate…
  • Accelerator
    Sep. 02, 2021

    With the war for talent intensifying, multiple Global Business Services (GBS) organizations are designing future-proof skilling strategies to attract, activate, and retain top talent. As organizations seek to maximize the value from their skilling initiatives, they…
  • Executive Briefs
    Aug. 12, 2021

    COVID-19 has exacerbated the already existing demand-supply gap for niche skills, precipitating the need for enterprises to realign employee skills with emerging business needs and future opportunities. Many GBS organizations are already undertaking focused skilling efforts…
  • Pinnacle Model®
    July 23, 2021

    Before COVID-19, organizations were already struggling with future-proofing their talent models due to new digital technologies, rising consumer expectations, increasing demand for analytics, and rapidly transforming business models. COVID-19 exacerbated the need to be future-ready in…
  • June 24, 2021

    With cyberattacks on the rise, companies today have no choice but to implement cybersecurity systems, mechanisms, and policies. Cyber threats have grown in scope, sophistication, and strategy, making the cybersecurity space more complex and difficult to…
  • Thematic Report
    Nov. 03, 2020

    Digital technologies continue to dramatically reshape industries, and it is evident that the future of global services delivery is digital. Enterprises continue to invest extensively in Data and Analytics (D&A) services delivery to overhaul their existing…