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Market Insights™ Feb. 09, 2024
Customer Experience Operational and Business Analytics
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Market Insights™ Feb. 09, 2024
Key Foundational Capabilities for Effective CX Data and Analytics and Artificial Intelligence
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The analytics BPS service provider compendium provides accurate, comprehensive, and fact-based snapshots of 16 service providers in the analytics BPS market. The study provides a detailed five-page profile of each analytics BPS service provider assessed, which…
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Next-generation technologies, such as Internet of Things (IoT), Artificial Intelligence, and automation, are driving the new wave of revolution in the industry. While analytics is being recognized as the key pillar of digital revolution, it has…
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The Analytics Business Process Services (BPS) – Service Provider Compendium provides accurate, comprehensive, and fact-based snapshots of 16 service providers in the analytics BPS market. The study provides a detailed five-page profile of each analytics BPS…
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Witnessing a robust growth of 25-28% over 2015-2016, the global analytics BPS reached a market size of over US$5 billion at the end of 2016. The last 12-18 months have witnessed evolving buyers demanding end-to-end analytics…
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Analytics’ acceptance as a powerful tool for enterprises to achieve targeted business outcomes and create value is creating significant demand for advanced analytics. However, it is also giving rise to expectations of basic analytics (reporting, in…
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Provider Compendium June 28, 2016
Analytics Business Process Services (BPS) – Service Provider Compendium 2016
The Analytics BPS service provider compendium provides accurate, comprehensive, and fact-based snapshots of 16 service providers in the Analytics BPS market. The study provides a detailed five-page profile of each Analytics BPS service provider assessed, which… -
PEAK Matrix® April 28, 2016
Analytics Business Process Services (BPS) – Service Provider Landscape with PEAK Matrix™ Assessment 2016
Introduction Analytics is morphing from a good-to-have to must-have tool in any company’s toolkit while they go about achieving their strategic goals. Analytics has proven its worth beyond doubt, and conclusively, and this is being reflected… -
Thematic Report March 18, 2016
Analytics Business Process Services (BPS) – Analytics Goes Mainstream - Scope Expands Beyond Traditional Clients and Offerings
Introduction The global analytics BPS market grew by 35-40% in 2015 to reach ~US$4.5 billion, with tremendous interest in analytics having set the market on an accelerated growth path. Year 2015 witnessed buyers experimenting with advanced…
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