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  • NEW
    Tech Launch Perspective
    July 31, 2026

    Enterprises are operating in an increasingly volatile supply chain environment, driving demand for planning platforms that can quickly adapt to disruptions, connect decisions across functions, and translate insights into measurable business outcomes. As a result, these…
  • Blog
    July 08, 2026

    Artificial Intelligence (AI) is having its moment. After years of cautious skepticism, pilot-stage overhang, and boardroom debates, the conversation has moved beyond experimentation. Enterprises are no longer asking whether to deploy agents, they are now asking how fast they can scale them across their entire workflow estate. However, speed comes at a price and almost nobody is doing the math.   The warning signs…
  • Webinar
    June 02, 2026

    What separates a strong services partner from the rest, and are you evaluating and monitoring the right indicators in services suppliers? Service provider selection and health monitoring requires more than brand visibility and growth headlines. A…
  • Thematic Report
    May 20, 2026

    The dynamic IT-BP services industry presents opportunities and challenges for providers, requiring them to have an in-depth understanding of emerging trends, evolving forces, and shifting competitive landscapes. Forces & Foresight™, our quarterly report focused on IT-BP…
  • Thematic Report
    May 13, 2026

    The dynamic IT-BP services industry presents both opportunities and challenges for providers, requiring them to have an in-depth understanding of emerging trends, evolving forces, and shifting competitive landscapes. Forces & Foresight™, our quarterly report focused on…
  • Tech Launch Perspective
    April 16, 2026

    Ivalua’s product announcements at Ivalua NOW 2026 reflect a strategic shift from embedded AI functionality toward a more extensible Source-to-Pay (S2P) platform enabled with agentic capabilities. With IVA serving as the front-end experience and IVA Studio…
  • Viewpoint
    March 31, 2026

    To keep pace with macroeconomic uncertainties, supply chain volatility, and growing business expectations, procurement leaders must deliver more than operational efficiency. The modern mandate calls for agility, intelligence, and measurable value. However, fragmented systems, siloed workflows,…
  • Viewpoint
    March 25, 2026

    Procurement has historically focused on cost savings and operational efficiency, supported by spend visibility and reporting tools. However, AI advances are fundamentally reshaping this model by enabling continuous, intelligence-driven procurement decision-making. Agentic AI introduces autonomy into…
  • Blog
    March 17, 2026

    For years, procurement was defined by one outcome: savings achieved through negotiations, competitive bidding, and benchmarking. Later, technology -driven efficiency became an additional priority. With this, the performance improved, but the perception did not. Procurement remained operational, important, yet rarely strategic.  Now, the shift is unmistakable. Agentic Artificial Intelligence (AI) is changing…
  • Viewpoint
    Feb. 23, 2026

    The global third-party IT-BP services industry closed CY2025 in a state of cautious stabilization after navigating persistent volatility. Early resilience, driven by modernization demand and cost-efficiency mandates, gave way to renewed uncertainty amid macroeconomic disruption, regulatory…
  • Viewpoint
    Feb. 09, 2026

    Inventory optimization has emerged as a strategic business priority as ongoing disruptions, regulatory pressures, and demand volatility compress planning horizons and heighten execution risk across supply chains. Even with significant investments in inventory visibility, value leakage…
  • Thematic Report
    Jan. 29, 2026

    The dynamic IT and Business Process Services (BPS) industry presents opportunities and challenges for providers, requiring them to have an in-depth understanding of emerging trends, evolving forces, and shifting competitive landscapes. Forces & Foresight™, our quarterly…
  • Market Insights™
    Jan. 21, 2026

  • Market Insights™
    Jan. 21, 2026

  • Market Insights™
    Jan. 02, 2026

  • Provider Compendium
    Dec. 30, 2025

    Enterprises are repositioning quality from a downstream testing activity to a strategic engineering capability embedded across the software development life cycle. As digital, cloud, and AI initiatives scale, expectations are moving beyond defect identification toward resilience,…
  • Tech Launch Perspective
    Dec. 24, 2025

    Amazon Business’ product announcements at Reshape 2025 reflect a strategic shift from a transactional platform to an AI-enabled B2B marketplace. With the introduction of tools such as Amazon Business Assistant and Savings Insights, the platform aims…
  • Provider Compendium
    Dec. 22, 2025

    The Procurement Outsourcing (PO) Services – Provider Compendium 2025 provides comprehensive, fact-based profiles of 20 PO providers. It highlights their service offerings, scale of operations, technology solutions, delivery locations, and recent developments and investments. This report…
  • Thematic Report
    Dec. 19, 2025

    The dynamic IT-BP services industry presents both opportunities and challenges for providers, requiring them to have an in-depth understanding of emerging trends, evolving forces, and shifting competitive landscapes. Forces & Foresight™, our quarterly report focused on…
  • State of the Market
    Dec. 19, 2025

    Enterprises are reimagining Supply Chain Management (SCM) as geopolitical uncertainties, cost pressures, and talent shortages put pressure on operations. Supply chains are shifting from efficiency-driven functions to strategic enablers of resilience, agility, and growth. Rapid AI…

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