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  • NEW
    Viewpoint
    Aug. 03, 2026

    Pharma, MedTech, and Life Sciences (LS) organizations are operating in an increasingly complex talent environment shaped by scientific innovation, digital transformation, regulatory scrutiny, and evolving workforce demands. Persistent shortages of specialized talent, fluctuating hiring needs driven…
  • Blog
    July 08, 2026

    Artificial Intelligence (AI) is having its moment. After years of cautious skepticism, pilot-stage overhang, and boardroom debates, the conversation has moved beyond experimentation. Enterprises are no longer asking whether to deploy agents, they are now asking how fast they can scale them across their entire workflow estate. However, speed comes at a price and almost nobody is doing the math.   The warning signs…
  • Roundtable
    April 16, 2026

    Following our GBS Operating Model FutureCast workshop, Everest Group is convening a select group of GBS leaders for an interactive working session on Thursday, May 07, to pressure test emerging perspectives on reimagining the operating model in the age of agentic AI.  …
  • Roundtable
    March 31, 2026

    Following our GBS Operating Model FutureCast workshop, Everest Group is convening a select group of GBS leaders for an interactive working session on Tuesday, April 14, to pressure test emerging perspectives on reimagining the operating model in the age of agentic AI.  …
  • Viewpoint
    March 25, 2026

    Talent Acquisition (TA) is evolving as enterprises redefine its role from a transactional hiring function to a strategic business growth and workforce agility driver. Organizations are increasingly expecting TA to improve quality of hires, enable faster…
  • State of the Market
    March 11, 2026

    Payroll solutions have become foundational to enterprise operations as organizations navigate increasing regulatory scrutiny, distributed workforce models, and expanding global operations. What was once a siloed, transaction-oriented function is now evolving into a strategic, technology-enabled capability…
  • Viewpoint
    Feb. 19, 2026

    Earned Wage Access (EWA) has evolved from a niche perk into a mainstream financial wellness tool, giving employees controlled, on-demand access to earned wages. While adoption is growing, challenges such as regulatory uncertainty and integration hurdles…
  • Viewpoint
    Jan. 27, 2026

    Global payroll is transforming as workforce complexity converges with advances in technology. In this report, we examine how payroll is evolving toward an autonomous global model that minimizes manual intervention while enhancing accuracy, compliance, and agility.…
  • Provider Compendium
    Dec. 30, 2025

    Enterprises are repositioning quality from a downstream testing activity to a strategic engineering capability embedded across the software development life cycle. As digital, cloud, and AI initiatives scale, expectations are moving beyond defect identification toward resilience,…
  • Provider Compendium
    Dec. 10, 2025

    Enterprises today face heightened operational complexities when managing payroll across diverse regulatory regimes, distributed workforces, and evolving compliance expectations. In 2025, Multi-country Payroll (MCP) has firmly transitioned from a transactional function to a key enabler of…
  • PEAK Matrix®
    Nov. 18, 2025

    Managing payroll in the US remains both mature and complex, marked by fragmented buyer needs and diverse provider approaches. As organizations seek accuracy, compliance, and agility, the payroll market rapidly transforming, fueled by automation, AI, and…
  • PEAK Matrix®
    Nov. 13, 2025

    Enterprises are elevating quality from a downstream test phase to a strategic engineering discipline woven through the software development life cycle. As digital, cloud, and AI programs scale, expectations shift from defect detection to resilience, velocity,…
  • Viewpoint
    Nov. 10, 2025

    As enterprises accelerate digital transformation and embrace next-generation technologies such as AI, generative AI, and cloud-native platforms, managing quality at scale has become increasingly complex. Traditional tool-centric quality approaches fall short in addressing fragmented processes, inconsistent…
  • Blog
    Nov. 05, 2025

    In 2006, I visited my first captive center in Bengaluru. At the time, the model was still in its formative years – many multinational organizations were only beginning to explore the potential of setting up their own in-house centers…
  • PEAK Matrix®
    Oct. 29, 2025

    Enterprises are reimagining quality as a strategic engineering function rather than a downstream testing activity. As a result, demand for specialized Quality Engineering (QE) services is growing rapidly across industries. This analysis shows how the specialists…
  • PEAK Matrix®
    Sep. 26, 2025

    As businesses continue to expand across borders, effectively managing payroll for a globally dispersed workforce has become increasingly complex. Everest Group’s latest research addresses this challenge by thoroughly examining Multi-country Payroll (MCP) solutions, assessing how providers…
  • Briefings
    May 14, 2025

    Everest Group hosted its exclusive launch event for its new Advanced SciTech Service. This program is designed to help you navigate the complex landscape of emerging science and technology, enabling you to integrate cutting-edge innovations effectively…
  • Viewpoint
    March 21, 2025

    Organizations are rethinking payroll, transitioning it from a back-office function into a vital cornerstone of the employee experience. Evolving workforce expectations, such as real-time compensation insights, flexible payment methods, and transparent pay structures drive this shift.…
  • State of the Market
    March 21, 2025

    Multi-country Payroll (MCP) providers are essential partners for enterprises managing global payroll complexity. They go beyond traditional payroll management, offering tailored services to meet evolving business needs. By delivering integrated solutions, enterprises can centralize operations, standardize…
  • Thematic Report
    Dec. 20, 2024

    The payroll landscape is rapidly evolving, driven by the advent of cloud-based solutions and a surge in digital transformation initiatives. This transformation is reshaping the user experience for various stakeholders. This report highlights the key trends…

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