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  • Voice of the Customer
    May 13, 2026

    Enterprise AI platforms have become foundational for scaling AI from experimentation to production, as organizations increasingly rely on them to manage model development, deployment, governance, and lifecycle operations across AI workloads. As enterprises navigate growing complexity…
  • Roundtable
    April 16, 2026

    Following our GBS Operating Model FutureCast workshop, Everest Group is convening a select group of GBS leaders for an interactive working session on Thursday, May 07, to pressure test emerging perspectives on reimagining the operating model in the age of agentic AI.  …
  • Roundtable
    March 31, 2026

    Following our GBS Operating Model FutureCast workshop, Everest Group is convening a select group of GBS leaders for an interactive working session on Tuesday, April 14, to pressure test emerging perspectives on reimagining the operating model in the age of agentic AI.  …
  • Blog
    Jan. 13, 2026

    For the past two years, enterprise Artificial Intelligence (AI) strategies have revolved around one central question: which model should we use? Larger, faster, and more fluent foundation models, especially Large Language Models (LLMs), became the focal point of experimentation and investment.  That phase is…
  • State of the Market
    Dec. 10, 2025

    The demand for sophisticated Risk and Compliance (R&C) capabilities is accelerating as BFSI enterprises confront rising regulatory scrutiny, cyber threats, and financial crime risks. In response, organizations are expanding R&C operations within their India-based Global Capability…
  • Blog
    Nov. 25, 2025

    Artificial Intelligence (AI) is shifting from tools that predict to agents that act. That change doesn’t simply add new software to the stack; it rewires how decisions get made, how work flows across teams, and how value is created.   In that world, the Chief Information…
  • Blog
    Nov. 05, 2025

    In 2006, I visited my first captive center in Bengaluru. At the time, the model was still in its formative years – many multinational organizations were only beginning to explore the potential of setting up their own in-house centers…
  • LinkedIn Live
    Nov. 03, 2025

    As data ecosystems became increasingly complex—with the proliferation of Gen AI and agentic AI implementations—enterprises required real-time visibility into data health, flow, cost, and compliance. Data observability emerged as a strategic layer of trust across digital,…
  • LinkedIn Live
    July 24, 2025

    Watch on LinkedIn Global Capability Centers (GCCs) in India rapidly evolved from cost-efficient service hubs to strategic centers of innovation, product development, and digital transformation for global enterprises. As this evolution accelerated, talent development became a…
  • Briefings
    May 14, 2025

    Everest Group hosted its exclusive launch event for its new Advanced SciTech Service. This program is designed to help you navigate the complex landscape of emerging science and technology, enabling you to integrate cutting-edge innovations effectively…
  • April 25, 2025

    Technology View the full report
  • April 25, 2025

    Data View the full report
  • Event
    March 12, 2025

    Banking, financial services, and insurance (BFSI) GBS/GCCs are under pressure to rethink their service portfolios and embrace right-shoring strategies to stay competitive. The key to standing out lies in developing specialized, niche capabilities that not only…
  • Event
    Feb. 25, 2025

    As 2025 brings evolving regulations, rapid technological change, and increasing demands for innovation, GBS leaders must adapt quickly to stay ahead. This webinar explored the top strategic priorities for GBS leaders, uncovered emerging trends shaping the…
  • Webinar Deck
    Feb. 25, 2025

    As 2025 brings evolving regulations, rapid technological change, and increasing demands for innovation, GBS leaders must adapt quickly to stay ahead. This webinar explored the top strategic priorities for GBS leaders, uncovered emerging trends shaping the…
  • LinkedIn Live
    Feb. 13, 2025

    Watch On LinkedIn Step into the future in this insightful LinkedIn Live with Everest Group experts Hrishi Raj Agarwalla, Vice President, and Ashish Sehdev, Vice President. Join this virtual session as they decode the market shifts…
  • Feb. 03, 2025

    The nasscom GCC Conclave 2025 nominations period is nearly here! Opening on Feb 4, 2025, the nominations will open for GCC leaders to put their businesses forward for recognition. Supported by Strategic Partner Everest Group, the…
  • Viewpoint
    Jan. 10, 2025

    Enterprise AI platforms are at the forefront of digital transformation, enabling businesses to innovate, compete, and operate efficiently. These platforms empower organizations to streamline processes, enhance decision-making, and accelerate their AI adoption journeys by unifying data…
  • State of the Market
    Dec. 27, 2024

    The impact sourcing ecosystem is rapidly expanding due to the growing interest in sustainable and socially responsible business practices. Enterprises and providers are increasingly incorporating diverse and underserved talent into their operations due to cost efficiency,…
  • Thematic Report
    Dec. 23, 2024

    Our Banking Global Sourcing Adoption Trends report presents fact-based data and analysis on key trends and developments in global outsourcing for the banking industry. The report examines key developments in offshore locations leveraged for service delivery,…

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