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  • Blog
    June 30, 2026

    Coming out of the busy spring events season, everyone is in catch-up mode. Feel like you’ve missed out? In this edition, we have some great research, blogs and assessments, as well as useful information for planning…
  • Webinar
    June 26, 2026

    Advisor Relations and Analyst Relations teams often ask about a specific part of Everest Group's business: how we support commercial transactions and help providers compete more effectively in the market.  Everest Group works directly with enterprise sourcing, procurement,…
  • Roundtable
    April 16, 2026

    Following our GBS Operating Model FutureCast workshop, Everest Group is convening a select group of GBS leaders for an interactive working session on Thursday, May 07, to pressure test emerging perspectives on reimagining the operating model in the age of agentic AI.  …
  • Provider Compendium
    April 02, 2026

    The mid-market digital workplace services segment is witnessing accelerated modernization, as organizations recalibrate their strategies to balance technology-led innovation with cost efficiency and rapid value realization. While mirroring large enterprise trends, mid-market buyers show a stronger…
  • Roundtable
    March 31, 2026

    Following our GBS Operating Model FutureCast workshop, Everest Group is convening a select group of GBS leaders for an interactive working session on Tuesday, April 14, to pressure test emerging perspectives on reimagining the operating model in the age of agentic AI.  …
  • Blog
    March 24, 2026

    Hello AR friends! In the midst of the Spring season of events and conferences, I appreciate you’re juggling a full slate of workshops, briefings, RFIs and internal asks - so I’ll keep this short and useful.…
  • LinkedIn Live
    March 23, 2026

    Organizational leaders were under increasing pressure to de-risk technology and services investments and to deliver measurable business and operational value. As organizational reinvention accelerated, business and functional executives, enterprise sourcing teams, and CIOs had to navigate…
  • PEAK Matrix®
    Jan. 21, 2026

    The need to balance next-generation, technology-led solutions with cost efficiency and rapid time-to-value is driving accelerated modernization in the mid-market segment of Digital Workplace Services (DWS). Like large enterprises, mid-market organizations increasingly prefer contextualized, domain-specific solutions…
  • Webinar Deck
    Jan. 13, 2026

    Analyst Relations professionals play a pivotal role in shaping and accelerating the strategic growth initiatives of their internal stakeholders. Yet expectations of AR are rapidly rising, teams are being asked to align more closely with organizational…
  • Blog
    Dec. 29, 2025

    The enterprise workforce is undergoing a profound transformation driven by initiatives such as return-to-office mandates that are redrawing white-collar norms, frontline workers gaining long overdue attention, and the rise of next-generation technologies such as physical Artificial Intelligence (AI),…
  • Tech Provider Spotlight
    Dec. 23, 2025

    Enterprises are fundamentally shifting how they manage IT services and operations, driven by rising expectations for speed, accuracy, and proactive incident avoidance. Traditional tools, constrained by siloed workflows, manual troubleshooting, and fragmented visibility, no longer meet…
  • Blog
    Dec. 19, 2025

      Hello AR friends! I’m sure you’re all busy with year-end deadlines and planning, so I’ll keep this short and sweet. My personal Analyst Relations key takeaway from 2025 is that AR is now more important…
  • Video
    Dec. 12, 2025

    Discover the latest enhancements to Everest Group’s research portal and learn how these updates create a more powerful, intuitive way for clients to access our insights. In this video, Amanda Benour, Vice President of Growth Marketing,…
  • See Us At
    Dec. 09, 2025

    Join us for an exclusive evening AR/analyst networking party to kick off the holiday season. It’s a great opportunity to connect, celebrate, and recognize excellence across the analyst and AR community.  Register now This special event will also include the…
  • Webinar
    Dec. 05, 2025

    Analyst Relations professionals play a pivotal role in shaping and accelerating the strategic growth initiatives of their internal stakeholders. Yet expectations of AR are rapidly rising, teams are being asked to align more closely with organizational…
  • LinkedIn Live
    Nov. 19, 2025

    In an evolving landscape where analyst relations (AR) shape market perception and business success, leaders continued to look for proven tactics embraced by experienced AR professionals. Everest Group’s Katrina Menzigian, along with industry experts from other…
  • Provider Compendium
    Nov. 14, 2025

    The IT Service Management (ITSM) and System Integration and Management (SIAM) services markets are strategically maturing, evolving from transactional service management to a more integrated, value-driven discipline. As enterprises seek to strengthen operational governance and align…
  • Blog
    Nov. 05, 2025

    In 2006, I visited my first captive center in Bengaluru. At the time, the model was still in its formative years – many multinational organizations were only beginning to explore the potential of setting up their own in-house centers…
  • Blog
    Nov. 05, 2025

    The enterprise workforce is undergoing a profound transformation driven by initiatives such as return-to-office mandates that are redrawing white-collar norms, frontline workers gaining long overdue attention, and the rise of next-generation technologies such as physical Artificial Intelligence (AI),…
  • PEAK Matrix®
    Nov. 04, 2025

    The IT Service Management (ITSM) and System Integration and Management (SIAM) services market is entering a phase of strategic maturity, evolving from transactional service management to a more integrated, value-driven discipline. As enterprises seek to strengthen…

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