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  • NEW
    Viewpoint
    Aug. 03, 2026

    Pharma, MedTech, and Life Sciences (LS) organizations are operating in an increasingly complex talent environment shaped by scientific innovation, digital transformation, regulatory scrutiny, and evolving workforce demands. Persistent shortages of specialized talent, fluctuating hiring needs driven…
  • NEW
    Blog
    July 29, 2026

    Korn Ferry’s acquisition of AMS is arguably the most significant consolidation the Recruitment Process Outsourcing (RPO) market has witnessed in more than a decade. It brings together two long-standing market and PEAK Matrix® Leaders with comparable RPO scale and complementary strengths, creating one of the industry’s most comprehensive talent businesses.  Early commentary…
  • PEAK Matrix®
    July 09, 2026

    Enterprises are rethinking recruitment strategies as hiring demand stabilizes following a prolonged market slowdown, while continuing to navigate economic uncertainty, budget pressures, and persistent skill shortages. Organizations are increasingly seeking flexible recruitment models that can scale…
  • Viewpoint
    July 07, 2026

    AI is no longer simply changing how talent decisions are made; it is reshaping how organizations define talent, structure work, and build workforce advantage. As enterprises accelerate AI adoption, the focus is expanding beyond process transformation…
  • Provider Compendium
    June 26, 2026

    Healthcare payers are operating in an increasingly complex environment shaped by volatile medical costs, constrained premium growth, evolving regulatory requirements, fragmented legacy systems, and continued workforce constraints. These pressures are pushing health plans to move beyond…
  • Viewpoint
    June 23, 2026

    Artificial intelligence (AI) is rapidly becoming a core component of Talent Acquisition (TA) and HR strategy as organizations navigate evolving skill requirements, rising application volumes, and increasing pressure to deliver measurable business outcomes. While AI adoption…
  • Viewpoint
    June 16, 2026

    Healthcare payer operations are reaching a key inflection point as demographic shifts, chronic disease growth, regulatory requirements, margin pressures, workforce shortages, and rising member expectations expose the limitations of fragmented operating models. Simultaneously, internal constraints such…
  • Tech Provider Spotlight
    June 12, 2026

    Healthcare payer risk and quality management is shifting from fragmented, retrospective, and manual workflows to integrated, evidence-led operating models. Payers are under pressure to improve risk capture, strengthen Healthcare Effectiveness Data and Information Set (HEDIS) and…
  • Viewpoint
    June 02, 2026

    Healthcare payers are under pressure to modernize operations as margin compression, high medical loss ratios, regulatory mandates, cybersecurity exposure, and rising member expectations expose the limits of legacy operating models. Traditional Business-Process-as-a-Service (BPaaS) models have helped…
  • Blog
    April 28, 2026

    The marketplace is changing. Two marquee moves in July reset expectations for how large service providers will deliver operations at scale: Capgemini agreed to acquire WNS to build an agentic‑Artificial Intelligence (AI) powered intelligent operations leader,…
  • Blog
    March 26, 2026

    Findem’s acquisition of Glider AI signals an inevitable shift in talent acquisition from operational efficiency to outcome-driven hiring. Enterprises are moving beyond speed-based metrics and placing greater emphasis on quality, trust and how quickly new hires contribute to business outcomes. Category reimaginators such as Findem and Glider AI coming together should act as a…
  • Viewpoint
    March 25, 2026

    Talent Acquisition (TA) is evolving as enterprises redefine its role from a transactional hiring function to a strategic business growth and workforce agility driver. Organizations are increasingly expecting TA to improve quality of hires, enable faster…
  • See Us At
    March 03, 2026

    Join Sailesh Hota, Vice President at Everest Group, to explore how TA leaders can adapt and create new value. Talent acquisition is facing its biggest shift in a decade, driven by skills scarcity, AI acceleration, and…
  • LinkedIn Live
    Feb. 24, 2026

    Payer operations were reaching a structural inflection point. As cost pressure, regulatory scrutiny, and AI-enabled operating models reshaped the landscape, payer leaders had to rethink how sourcing and operating design delivered measurable business outcomes. In this…
  • PEAK Matrix®
    Feb. 19, 2026

    Healthcare payers are navigating volatile medical costs, limited premium growth, and fragmented legacy systems. At the same time, regulatory and quality requirements are intensifying, with the Centers for Medicare and Medicaid Services (CMS) advancing interoperability and…
  • State of the Market
    Dec. 19, 2025

    The global Recruitment Process Outsourcing (RPO) market saw another year of decline in 2024 amid persistent macroeconomic volatility, delayed hiring decisions, and tighter budgets. Demand contraction across key economies resulted in reduced hiring volumes, cautious workforce…
  • See Us At
    Dec. 12, 2025

    Join Sailesh Hota, Vice President at Everest Group, for the session "From Costly to Flexible: Why Modular RPO is the Future of Hiring." This webinar will explore how modular RPO models combine the efficiency of recruiting-specific…
  • PEAK Matrix®
    Nov. 20, 2025

    As talent acquisition becomes more outcome-driven, enterprises are placing greater emphasis on unified platforms that enhance both candidate engagement and recruiter experience. This report explores the evolving market for candidate engagement and experience platforms, which are…
  • LinkedIn Live
    Nov. 19, 2025

    In an evolving landscape where analyst relations (AR) shape market perception and business success, leaders continued to look for proven tactics embraced by experienced AR professionals. Everest Group’s Katrina Menzigian, along with industry experts from other…
  • Blog
    Nov. 18, 2025

    The next chapter of payer operations   The US healthcare landscape is grappling with rising costs, regulatory pressure, and eroding trust. Major payers such as UnitedHealth Group, Elevance, Humana, and CVS Health are reporting medical loss ratios (MLRs) near 88-90%, squeezing margins…

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